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XIFIN RPM Reviews & Product Details

Lee L.
LL
Director of Revenue Cycle and Accounting
Hospital & Health Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about XIFIN RPM?

The system is robust. and can do a lot of functions Review collected by and hosted on G2.com.

What do you dislike about XIFIN RPM?

The system is very confusing. And customer service requires a ticket for every issues. Even those when your system is down. Review collected by and hosted on G2.com.

Recommendations to others considering XIFIN RPM:

good software, just very complex. Hard to flow thru they system. And customer service needs a lot of improvement Review collected by and hosted on G2.com.

What problems is XIFIN RPM solving and how is that benefiting you?

Getting it set up to bill according to our policies Review collected by and hosted on G2.com.

XIFIN RPM Overview

What is XIFIN RPM?

XIFIN RPM embodies a unique approach to laboratory billing that goes well beyond a billing system to provide a complete Revenue Cycle Management solution. Designed for the high-speed laboratory environment, XIFIN RPM manages and automates medical claims filing, reduces the risks associated with regulatory compliance, and provides visibility into operational and financial performance.

XIFIN RPM Details
Languages Supported
English
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Product Description

XIFIN RPM is much more than a laboratory billing system: it's a full-fledged Revenue Performance Management solution that helps laboratories optimize their billing and collection practices, automate their billing workflow, manage medical claim filing, and reduce regulatory compliance risk.


Seller Details
Seller
XIFIN
Year Founded
1997
HQ Location
San Diego, CA
Twitter
@XIFIN
802 Twitter followers
LinkedIn® Page
www.linkedin.com
522 employees on LinkedIn®

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Recent XIFIN RPM Reviews

Cristina M.
CM
Cristina M.Mid-Market (51-1000 emp.)
2.5 out of 5
"Decent for billing and order entry"
Xifin was a pretty solid system for billing and entering patient demographics and for electronic claims submission. Our department used it to colle...
Lee L.
LL
Lee L.Mid-Market (51-1000 emp.)
2.5 out of 5
"Xifin Function and custimer service"
The system is robust. and can do a lot of functions
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XIFIN RPM Media

XIFIN RPM Demo - RPM 9 Proof In Numbers
Statistics that matter when choosing a revenue cycle management system.
XIFIN RPM Demo - RPM 9 Layout
Brief look at what our system looks like across different channels.
XIFIN RPM Demo - Industry-Segments-SS.PNG
Industry-Segments-SS.PNG
XIFIN RPM Demo - RPM-Testimonial.PNG
RPM-Testimonial.PNG
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Video Reviews

2 out of 3 Total Reviews for XIFIN RPM

3.2 out of 5
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2 out of 3 Total Reviews for XIFIN RPM
3.2 out of 5
2 out of 3 Total Reviews for XIFIN RPM
3.2 out of 5
G2 reviews are authentic and verified.
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Validated Reviewer
Review source: Organic
Cristina M.
CM
Mass Merchant Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about XIFIN RPM?

Xifin was a pretty solid system for billing and entering patient demographics and for electronic claims submission. Our department used it to collect payments, enter patient info, submit claims. It also was beneficial in identifying errors that could cause claim denials for something silly like a missing subscriber relation or gender and catching it before a claim went out with error causing data. Review collected by and hosted on G2.com.

What do you dislike about XIFIN RPM?

I disliked that I could not have the order entry screen and Xifin screen open on the same patient. Even though I was the same person in both accounts, it would lock me out. This makes sense to lock out an account while one person is editing however it was inconvenient if it was the same person. Also the system also updated every end of month and when you're in billing, your month end close could happen two days after the actual month end which really interfered with us making quotas on time. It was definitely a running joke in our company. I would not recommend if month end is a crucial part of the work flow. Review collected by and hosted on G2.com.

Recommendations to others considering XIFIN RPM:

If you are choosing this program to save money, be prepared to get what you paid for. Review collected by and hosted on G2.com.

What problems is XIFIN RPM solving and how is that benefiting you?

One of the benefits we found were being able to check eligibility for larger commercial payors by clicking the check eligibility function. We added it on for access and it helped save time on verifying each payor entered into each account however we did have an instance where this function wasn't working and it took a few months to fix. Can't say the IT for the system was the greatest as IT tickets would take a few months before we even had a status. Review collected by and hosted on G2.com.

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