I use WRITER mainly for writing documentation, creating presentations, and also for code snippets. It's been a fantastic tool for an 'agenting' experience, where it effectively manages HTML files and applications for onboarding or educational experiences. This is especially true for the agent degree part. WRITER is pretty powerful and serves as a great tool. The agenting AI experience is impressive. Whatever I ask WRITER to create, whether it's an HTML application, a PDF, or infographics, the tool performs fantastically, especially when I provide the right prompt. It does a very good job in creating detailed PDFs by accessing source PDFs and HTML applications like 'click to open.' I've done that and it's been a great experience. Also, the initial setup was a cakewalk; you just log in and you're good to go, making it very easy. Review collected by and hosted on G2.com.

I think Writer needs to have updated information, especially retrieval arguments to generative AI, to verify if the document is accurate or not. Sometimes it accesses outdated information, which can affect the summary section. It also lacks support for creating the right prompt, which can be challenging since not everyone is good at prompt engineering. It would be great if Writer could help create a detailed prompt that users could review, making the customer journey smoother. Review collected by and hosted on G2.com.

I use WRITER for a lot of tasks, as it's a full-stack AI. We created agent-specific playbooks, which are very specific and help our designers initiate tasks efficiently, analyze client needs, and produce output at lightning pace backed by learning science. This makes our training process more efficient and effective. I love the super easy-to-use UI and how all functions are communicated directly to users, making it very user-friendly. It's great how it allows us to play around with new functions as they are released, like the playbook feature, which we immediately used. I appreciate how they iterate, say these iterations, and how easy it is to use. Even with technical declinations, designers can use it along with some SOPs, which is cool. That's what I like the most about WRITER. Review collected by and hosted on G2.com.

There's bug fixes needed, but veryu minor one. For example, the agents are only detecting five items in the knowledge graph, but in reality, there are like 500 documents there. The organization of the agents and the knowledge graphs, as well as a lot of admin stuff, could be streamlined to be easier to use. Again, it's a non-issue right now, but those are things I believe can be improved. Review collected by and hosted on G2.com.

The ability to create workflows very quickly without a lot of prompt iterations. Ability to add connectors. Review collected by and hosted on G2.com.

Haven't used it to a breaking point yet. Review collected by and hosted on G2.com.

I like the interface where I can see the outputs outside the basic chat. It helps me see what I'm creating as I work through it. Review collected by and hosted on G2.com.

I'm trying to learn and get better at the agentic capabilities versus just the prompt and response. If I could be guided by the AI more in terms of helping me understand when an agentic solution might be the right next step versus me knowing whether I need a WRITER playbook or WRITER agent. It would be great to be guided on what to do next as the AI understands what I'm trying to do. We don't have connectors to integrate with other systems, so the knowledge building is very manual. Review collected by and hosted on G2.com.

I really like the playbooks feature in WRITER, which allows me to share an easily readable workflow that can be instantly run by others without having to explain everything. It saves a lot of time compared to other chat models that feel like a black box. With WRITER, I need much less explanation because everything is laid out step by step in a readable format. The initial setup was very easy thanks to the workshop session that got everyone up to speed, and I've been using it most days since. Review collected by and hosted on G2.com.

Some of the features seem to have overlap or confusing use cases like the skills / knowledge graphs / voices, it can be hard to tell when to employ each. Review collected by and hosted on G2.com.

I like how WRITER allows for iteration, almost like working with a coworker. I can provide ideas, and it can help either push back on those or expand upon them. There's a nice give and take, and we can keep going back and forth rather than just taking the first response. I love to continue iterating and building things out. The ability to create and share unique voices, especially for managing executive communications with multiple executives, is really valuable. WRITER also helps in brainstorming and iterating, providing a finished product that I'm much happier with compared to other AI models. Review collected by and hosted on G2.com.

I will say it was probably the least user friendly to learn. And I'm still learning, and it has taken a lot longer for me to really learn how to best use Writer versus something like ChatGPT. Review collected by and hosted on G2.com.

I use WRITER for creating omnichannel customer engagement campaigns and reports, and it has been very effective in speeding up campaign development, execution, and analytics. I liked how easy it is to engage with and how transparent the work of the agent is. Having clear deliverables and being able to make tweaks is very useful for me, as the deliverables show clear value and speed up the work. They can feed into further refinements and improve my core workflows. Also, the initial setup was very straightforward since the team at WRITER handled everything. Review collected by and hosted on G2.com.

I am missing a community angle - where I can work together with my colleagues seamlessly Review collected by and hosted on G2.com.

WRITER is one of the most reliable and structured AI platforms I have used so far. As a Master's Student, I really appreciate how clearly it organizes information, generates high-quality content, and helps me build small AI agents for research tasks. its interface is clean, easy to use, and outputs feel more factual and consistent compared to other tools Review collected by and hosted on G2.com.

One Limitation is that some advanced features - especially the more customizable agent tools can feel slightly complex for new users. Occasionally the outputs can be a bit rigid, and I wish there were more creative writing options. Review collected by and hosted on G2.com.

I use WRITER for my personal projects, and it mainly helps me come up with ideas and assists me in developing them. I like that it constantly asks for my input and really feels like having a personal assistant. I really like that it takes the time to 'think' and come up with the best answer, not just the first. I had no trouble at all with the initial setup. Review collected by and hosted on G2.com.

It is a bit expensive, and I feel like its video-making abilities could be a little bit improved. Review collected by and hosted on G2.com.

I think the AI is much better than the open-source AI tools out there. It is more accurate with fewer hallucinations. The writing is also a lot smoother and less repetative. I think this is the perfect tool for writers. Review collected by and hosted on G2.com.

I don't really have anything I don't like. Review collected by and hosted on G2.com.