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WP Engine Reviews & Product Details

WK
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

1) The account dashboard is super easy to use (tasks like backing up, restoring, copying to Staging, etc)

2) You can reach Customer Support by phone

3) CSRs actually have technical skills (or can get you in touch with tech support)

4) Integration with Local development is seamless Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

It is pricier than budget, web-hosting options Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

WP Engine provides us an easy, secure, reliable web hosting option for us to provide our WP clients. Review collected by and hosted on G2.com.

WP Engine Overview

What is WP Engine?

At WP Engine, we help power over 1.5 million businesses, brands, and agencies of all sizes on WordPress®. Our solutions enable brands and agencies to build, power and manage traditional WordPress®, WooCommerce® and Headless sites with tools used by millions like Local WP, Advanced Custom Fields, WP Migrate, and more.

WP Engine Details
Product Website
Languages Supported
English
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Product Description

Hassle-Free WordPress Hosting. WP Engine Offers the Best Fully-Managed WordPress Hosting Platform


Seller Details
Seller
WPEngine
Company Website
Year Founded
2010
HQ Location
Austin, Texas
Twitter
@wpengine
46,469 Twitter followers
LinkedIn® Page
www.linkedin.com
1,119 employees on LinkedIn®
Description

WPEngine is a leading managed WordPress hosting provider that specializes in delivering high-performance, secure, and scalable hosting solutions for WordPress websites. With a focus on speed, reliability, and customer support, WPEngine offers features such as automatic backups, one-click staging, and robust security measures. Their platform is designed for businesses of all sizes, empowering users to create and manage their WordPress sites with ease. For more information, visit their website at https://wpengine.com.


Anna E.
AE
Overview Provided by:

Recent WP Engine Reviews

Jeff E.
JE
Jeff E.Small-Business (50 or fewer emp.)
1.5 out of 5
"Way Overpriced"
Customer service in the beginning was strong.
Michael L.
ML
Michael L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable, Knowledgeable Service"
The back-end is user-friendly and the techs are fast and helpful. Downtime is nearly 0%.
Deeptansh S.
DS
Deeptansh S.Enterprise (> 1000 emp.)
5.0 out of 5
"Best Tools for to Manage their website content"
1. Useful plugins are there to integrate especially for SEO people. 2. We create a Landing page in a simple process. 3. We can do coding if we wa...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

WP Engine Media

WP Engine Demo - WP Engine User Portal
Overview of how a number of sites look in the user portal.
WP Engine Demo - WP Engine User Portal - StudioPress Themes
List and download files for StudioPress Themes in the user portal. You have 35 themes for free to get you started.
WP Engine Demo - WPE user portal 3 - Site Overview
In-depth site details including visitor, bandwidth and storage usage. From here, you can also easily access domains, CDN, SSL, redirects and much more.
Play WP Engine Video
Play WP Engine Video
Play WP Engine Video
Play WP Engine Video

Official Downloads

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Video Reviews

285 out of 286 Total Reviews for WP Engine

4.6 out of 5
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285 out of 286 Total Reviews for WP Engine
4.6 out of 5
285 out of 286 Total Reviews for WP Engine
4.6 out of 5

WP Engine Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WP EngineQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jeff E.
JE
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about WP Engine?

Customer service in the beginning was strong. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Customer service fell off as they grew. They also prssured me into much higher pricing levels. My new host charges 1/6 of the fee for the exact same hosting. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

Reliable hosting Review collected by and hosted on G2.com.

Response from Emma Zwirko of WP Engine

Hi, Jeff. Thank you for taking the time to share your feedback.

We're very sorry to hear about your negative experience and we sincerely apologize for any frustration this has caused. This does not match the standards we uphold ourselves to, and we have escalated your feedback to our senior leadership team to consider as we evolve our process and systems.

If you ever need anything from us in the future, please don’t hesitate to reach out.

Nicolas P.
NP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

They have a very friendly dashboard to manage all your sites, with a couple of free tools that will help you on your sites.

We use WPengine to deploy several stores and they are running correctly. We can administrate those all sites easily and fast.

Our first stores were deployed very fast in a couple of clicks. It's ideal for startups that want to go online fast. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

If you use the cheapest plans, you share servers with other customers. This can cause your performance to have a negative impact due to the traffic from the other sites. We had to change servers because of that and we will upgrade our plan to have dedicated servers to avoid that problem. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

They solve the problem of managing servers to deploy WordPress/WooCommerce based stores. Now we can focus on delivering sites and not on managing an infrastructure. Review collected by and hosted on G2.com.

Verified User in Research
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

WPEngine provides the best 24/7 technical support I have ever seen. Their plugin updating add on saves me at least 8-10 hours of work a month. The DNS settings are easy to use and they integrate with many domain providers. The ease of implenetation with different URLs was such a great experience. I created one site and then easily pointed our different domains to the main site. It was seamless and the one issue I had, the 24/7 support walked me through it. As for frequency of use, I'm on WP Engine at least 4-5 times a week making updates. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Honestly, I don't have anything I've found in over 3 years of use that I dislike. WPEngine takes on your advice as a user and is always finding ways to make the site easier to use. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

The ease of backups, the SSL having no cost, and the integration with WordPress and PHP are seamless. Review collected by and hosted on G2.com.

Chad F.
CF
President
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WP Engine?

They have been a trusted vendor partner of ours for years and we have had a great experience with them. Their customer service is top notch and they often come to us proactively with solutions and ideas. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Price/cost. With that said, you get what you pay for and it is worth it in this case. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

They are actively working with us on improving our hosting, including security and efficiency. Review collected by and hosted on G2.com.

Tudor S.
TS
Front end developer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WP Engine?

I like that WPEngine backs up everyting for you every day, that you can back it up manually at any time, the fact that you can restore and feel safe about having it restored to any point. The support is amazing as well, as good as the Apple Support. The research as well. I participated in two research video calls and I was more than happy to give my input and experience. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

There is not much to dislike about it. The design is good but it is not as responsive as you might think. The confusion between Flywheel and WpEngine. I know they merged, but that is still going on. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

It solves everything. Hosting, backing up, restoring. It's all handled by WpEngine so you don't have to worry about it. Buying from random host and trying to mix the hosts would be a nightmare, but WpEngine makes it easy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

Exceptional Performance:

WPEngine consistently delivers blazing-fast website performance, ensuring a seamless and enjoyable user experience for visitors.

The platform's comprehensive security measures provide peace of mind, with automatic updates, daily backups, and proactive threat detection keeping your website safe and sound.

WPEngine's support team stands out with their expertise and responsiveness. Whether it's a technical hiccup or a general inquiry, their support is reliable and efficient.

The intuitive dashboard and user interface make managing your WordPress site a breeze. It's perfect for both beginners and seasoned developers, streamlining the process of site maintenance.

WPEngine easily scales to accommodate growing website needs. With reliable hosting infrastructure, your site can handle increased traffic without sacrificing speed or performance. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

While the quality of service justifies the cost, some users may find WPEngine's pricing a bit on the higher side, especially for smaller websites or individuals on a tight budget. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

WP Engine, with its cutting-edge technology and optimized hosting environment, has significantly addressed this problem. Our website now boasts lightning-fast loading speeds, ensuring a seamless and enjoyable experience for our visitors. This has not only improved user satisfaction but has also contributed to a notable boost in our search engine visibility Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

The best support that I have experienced in the industry. Nothing even comes close. Their team is always prompt to respond and usually goes above and beyond in their solutions.

The overall product is what you'd expect - managed WordPress and WooCommerce hosting. The dashboard is easy to navigate and utilizing the Staging and Development environments for each instance is simple enough. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Entry-level pricing is still competitive, but enterprise options can be atrociously expensive. Depending on your situation, the price just may not be worth it, but if you can afford it their services and support are absolutely top-notch. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

Currently, WP Engine makes it easy to manage and access a catalog of WordPress sites that our organization currently has in its portfolio. Their dashboard makes it easy to monitor each site individually and the SSO to each site make it seamless to get into the WordPress admin side for each individual site. Review collected by and hosted on G2.com.

JL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

The service WPEngine provide is very good. Whenever I have an issue there is also someone there to help me fix my issues. The integration into the websites I work on seem to be seemless, especially with the migration plugin. This make it incrediably easy. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

I don't lilke how the layout on the website is constantly changing. Whenever I get used to the layout of the WPEngine site/dashboard, things seem to be moved around. I would be good if the dashboard block could be rearranged to fit my needs. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

A useful hosting solution which hold all the sites in one place for us to easily access Review collected by and hosted on G2.com.

Lorenzo Z.
LZ
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about WP Engine?

The support is ideal for a hosting company but having 3 enviornments fresh out the box is awesome. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

We wish it had Cpanel for file mgmt. Its the only reason we dont use it on 100% of all of our client projects. We would use it 100% of the time if it did have that option. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

The accelartion of 0 to 60. The start of a project is super fun because we can get it going asap with WPE. No BS just hit the ground running. Love that!! Review collected by and hosted on G2.com.

Deeptansh S.
DS
Search Engine Optimization Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WP Engine?

1. Useful plugins are there to integrate especially for SEO people.

2. We create a Landing page in a simple process.

3. We can do coding if we want to customize the page. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

1. Sometimes a website is getting slow.

2. If we do any changes does not reflect after pushing it to live. Review collected by and hosted on G2.com.

What problems is WP Engine solving and how is that benefiting you?

We can create any pages easily. The main benefit it we don't need help mostly. Review collected by and hosted on G2.com.