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I liked how easy the interface was to understand and use! It did take some getting used to, but after the initial learning curve I had no trouble. Review collected by and hosted on G2.com.
I sometimes experienced glitches (such as information I entered not saving properly), but this may have been due to internet or computer troubles and may not have been the fault of the program itself. Review collected by and hosted on G2.com.
15 out of 16 Total Reviews for WorldShare Management Services
Overall Review Sentiment for WorldShare Management Services
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Being able to pull information from both physical and digital collections at ease is a huge plus. With WorldCat data built into the operation, our system flies. Review collected by and hosted on G2.com.
Technically illiterate staff and patrons have difficulty navigating the interface, but we've yet to find a service that doesn't confound our edge case patrons. Review collected by and hosted on G2.com.
WorldShare Management Services (WMS) is a cloud-based software which can be customized according to an organization's needs. I came to know about WMS at my school library since I work at the circulation desk. We mostly use WMS to check books in and out. It's a neat little software that is very helpful in keeping track of records and data Review collected by and hosted on G2.com.
The UI is need to be change bit more.The white space takes over most of the page and it feels as if the user is not given much to interact with. It may be too set in its ways which can work against the software at times. Need to apply better UI for better user exprience Review collected by and hosted on G2.com.
I love the flexibility that OCLC WorldShare Management Services provides. I can get work done from anywhere since it's web-based. Review collected by and hosted on G2.com.
WorldShare can feel a bit clunky at times. When I work on interlibrary loan requests, I wish that some of the fields would disappear, like "Renewal Approved" after I view it, but it stays on the dashboard. Review collected by and hosted on G2.com.
This program has the ability to have quick and easy access from anywhere. Its functions are very direct which is very useful especially for entrepreneurial students who at the same time comply with a work schedule. Review collected by and hosted on G2.com.
The browser usually disconnects frequently and that is very annoying for users who use this system to check out books. Review collected by and hosted on G2.com.
Workflow efficiences on the backend. E-resource Management and cataloging. Front end facing for the end user is very easy to use and navigate. Reports are easy to run and useful. Review collected by and hosted on G2.com.
THere are more network degradation issues than I like with WMS that impact user services. These network degradtion sometimes seem to come all at once and be frequent. Sometimes the Information Technology Support can be less than timely. They are knowledable but it sometimes it seems to just dissapear into a black hole. Review collected by and hosted on G2.com.
The user friendly interface and the ability to manage users in my company. Review collected by and hosted on G2.com.
This is a great product with no issues from what I've seen. Review collected by and hosted on G2.com.
WMS is web-based, which allows for ease of access. I have no problems logging in from wherever I am to solve a last minute issue for my staff. Circulation functions are fairly straight forwards, which makes training student workers easy. Review collected by and hosted on G2.com.
Several basic reports, such as inventory, are not integrated into the software and need to be pulled through an FTP client, which only updates once weekly. This makes reports cumbersome and time consuming. The service configuration is extremely confusing and difficult to navigate, Customer services takes a month on average to respond to issues unless you call daily to try and get an update. Review collected by and hosted on G2.com.
Working in a library we depend on WMS for our daily use. We use this database for many reasons as to verify information and check-in and out books to patrons. I love the easy to use Interface very clean and simple. Although there may be plenty of tabs across the top webpage, In our department we only focus on the circulation tab. This is where all our duties are in order. Review collected by and hosted on G2.com.
What I dislike about this product would the fact that the webpage can crash leading to slow down production flow. If the webpage does crash, you can refresh the page, and if you are lucky it will work good as new. If not, you will have to close the tab and exit the window screen. You then open another window and log back in. This process can be quite annoying. Review collected by and hosted on G2.com.
It’s a very easy program to use, which I find to be very important. Review collected by and hosted on G2.com.
I haven’t found anything negative that has jumped out at me thus far. Review collected by and hosted on G2.com.
It’s ease of use and simple format. Automatic enter while scanning is a plus. Review collected by and hosted on G2.com.
Discovering patrons can be better. Also adding new patrons is a hassle everytime, I suggest there would be an option on the main circulation page would help. Sometimes stops working, have to open it again in a new browser. An interloaning option can be added. Review collected by and hosted on G2.com.
