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Workspace Adapter for Facets Reviews & Product Details

Workspace Adapter for Facets Overview

What is Workspace Adapter for Facets?

Seamless integration reduces Agent copy/paste between Genesys and Facets and improves caller experience by not having to repeat information provided previously. Screen pop of health insurance records empower agents to handle the interaction more efficiently.

Workspace Adapter for Facets Details
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Product Description

Seamless integration reduces Agent copy/paste between Genesys and Facets and improves caller experience by not having to repeat information provided previously. Screen pop of health insurance records empower agents to handle the interaction more efficiently.


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@Pointel_Inc
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