Workspace Adapter for Facets Discussions

Seamless integration reduces Agent copy/paste between Genesys and Facets and improves caller experience by not having to repeat information provided previously. Screen pop of health insurance records empower agents to handle the interaction more efficiently. When users leave Workspace Adapter for Facets reviews, G2 also collects common questions about the day-to-day use of Workspace Adapter for Facets. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.