WorkRamp Reviews (622)

View 1 Video Reviews
Reviews

WorkRamp Reviews (622)

View 1 Video Reviews
4.4
622 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of WorkRamp, highlighting how quickly they can create and manage training content. The platform's ability to streamline onboarding and training processes, along with responsive customer support, enhances the overall experience. However, some users note that reporting features could be improved for better insights.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Anna S.
AS
Anna S.
Induction and Early Engagement Team Leader/ L&D
Enterprise (> 1000 emp.)
"Easy to build your own content and easy to navigate"
4.5/5
What do you like best about WorkRamp?

Friendly Account Managers are available to help at every step of the implementation process. Integration was easy and quick!

A very dedicated support team, always available whenever we need customisation.

WorkRamp is up to date with technology changes.

Very easy to create content and navigate through the tool

I use it almost every day for New Hires and the Sales Team. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I would love to have more sales-oriented features, reporting systems, and areas for development that can be based on the results from the training they had. Review collected by and hosted on G2.com.

Kaylie W.
KW
Kaylie W.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Workramp is oustanding!"
5/5
What do you like best about WorkRamp?

I like how clean and sophisticated the user interface it. It is also extremely intuitive in regards to navigation and content building. The ability to segment users is amazing! The implementation calls were really helpful as well. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

One downside is the inability to text wrap around images. I also wish the ability to ask a question throughout the guides was available for the academy like it is for the employee learning side. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"A user-friendly experience"
4.5/5
What do you like best about WorkRamp?

WorkRamp has always been a very user friendly experience on the platform. If I was unsure to search for a certain feature, I can usually click around and figure it out on my own. In addition, if extra support is needed, the WR support team is typically readily available and provides help screenshots and examples to help with my questions. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There is room for growth on more customization options all around with settings. In addition, it would be nice if there were more specific detailed features we could input in their reporting tab. Review collected by and hosted on G2.com.

Britt W.
BW
Britt W.
Lead Program Manager
Mid-Market (51-1000 emp.)
"Great platform for internal and external training program delivery!"
5/5
What do you like best about WorkRamp?

I appreciate how easy it is to create content in Workramp. The modular based courses and paths make it easy to templatize content and allow multiple team members to collaborate on delivery.

Implementation team was very helpful and supportive throughout our onboarding.

I also find the customer facing UI to be very user friendly and easy to introduce to our customer learners.

I use this tool daily and it is integrated across our ecosystem. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There are discrepancies in the Admin UI of the internal and external platforms (ELC & CLC). As a customer of both, it is challenging to know inherently where to go for each/reporting capabilities vary. Though Workramp's documentation of this is clear and helpful. Review collected by and hosted on G2.com.

Mario P.
MP
Mario P.
Learning and Development Manager
Enterprise (> 1000 emp.)
"An easy-to-use, reliable, and flexible authoring tool with AI features!"
5/5
What do you like best about WorkRamp?

I love how it's intuitive and flexible when creating content and making that content available to the right audience. I also like it's additional assignment features - lots of automation. They also have great customer support. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

It has a very set list of content creation features. Though they have flexibility, I wish it would have more. Review collected by and hosted on G2.com.

Sarah A.
SA
Sarah A.
Learning & Development Program Manager
Mid-Market (51-1000 emp.)
"Super user friendly for admins and learners alike"
4.5/5
What do you like best about WorkRamp?

Both the admin and learner sides of the platform are very intuitive and extremely easy to use. One of our highest priorities was finding a platform that non-learning focused employees could easily come in and create content for peeople in their departments, which workramp meets. It was also very important for us to select a platform that had high quality pre-built content that could seamlessly integrate with the platform which we were able to achieve at a reasonable price. The implementation period was short and extremely easy, I am a team of one, and it was completely realistic for me to implement this new platform on my own. When we launched, we saw extremely high adoption, and it was largely reported that this was due to how simple it is to get into the platform (not a lot of barriers with 2FA and other sign-on roadblocks) so our employees can get into the platform quickly and frequently. As mentioned, I implemented the platform independently so it was important for me to have strong implementation and customer support from the Workramp side to make this possible, and it exceeded my expectations. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

While there are a lot of automation features possible, there are still some features missing that would be extremely helpful for some of the processes we would like to automate (such as adding new hires to a "new hire" group for a dynamic amount of time rather than from a specific date range) and there are other features that we run into with things like Harassment Prevention training assignment rules. The automations are extremely intuitive and easy for a novice like me to set up (and customer support for when the automations don't work as expected is quick and so helpful), however, they seem to be a little less sophisticated than other platforms that we have used before, primarily for the very specific assignment rules we need to follow for compliance purposes. The only other sticking point for us was the pricing model was not as flexible as other platforms we vetted during discovery. It goes by total user count rather than a monthly active user pricing model we have seen with other vendors. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"The best way to deliver customer education, quickly and easily."
5/5
What do you like best about WorkRamp?

The simplicity of everything across the platform. From setting up a customer-facing academy to creating content to measuring results, it's fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Having a robust platform that can handle a variety of use-cases is great, however, there are some downsides to this. Workramp builds for products for both external and internal audiences, and there's not always complete parity in features. Review collected by and hosted on G2.com.

Shelby B.
SB
Shelby B.
Head Of User Success
Small-Business (50 or fewer emp.)
"A great tool with plenty of customizable options for our organization and client base"
5/5
What do you like best about WorkRamp?

The team is a dream to work with. Everyone is incredibly responsive and always goes above and beyond to be helpful. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Not necessarily a Workramp thing, likely just due to lack of a team to launch and roll out the offerings. Would recommend that a team has a fully dedicated team during the onboarding period, so that you do not fall behind like we did. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good general use training tool with lots of capabilities"
4/5
What do you like best about WorkRamp?

WorkRamp is great for developing and providing general training. User friendly interfaces. Very easy to get started. Responsive company. They improve the product all the time, and many updates are directly related to user feedback. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Not great for compliance-related training. Needs versioning, branching, equivalents, and edit logs.

The employee and customer environments are completely different including interfaces, configuration, features, and basic navigation. They need to be aligned. Review collected by and hosted on G2.com.

Cam C.
CC
Cam C.
Training & Development Manager
Mid-Market (51-1000 emp.)
"Workramp is a great tool for our business"
5/5
What do you like best about WorkRamp?

Workramp has changed how we use eLearning in the business in a great way. It's easy to use and create content, and it's easy to train users on how it works. It has great integrations that makes management of users easy, and their customer support always respond quickly!

Workramp worked with us to implement into the business, and helped to get it done quickly.

We now have members of the business using workramp 2-3 times a week, as it's so easy to use!

Would definitely recommend to anyone looking for a great functional LMS. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

It's missing some basic features, like being able to remove assignments from a user page so you can mass un-assign content from a single user. Review collected by and hosted on G2.com.