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Workpro Complaints Management System Reviews & Product Details

Michael f.
MF
recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workpro Complaints Management System?

How easy it is to use. Talking to workers has never been so easy. Review collected by and hosted on G2.com.

What do you dislike about Workpro Complaints Management System?

Workers still would rather send emails and call, not use it. Review collected by and hosted on G2.com.

Recommendations to others considering Workpro Complaints Management System:

Use it. It is the best thing for you Review collected by and hosted on G2.com.

What problems is Workpro Complaints Management System solving and how is that benefiting you?

Any customer/client/worker complaints. Review collected by and hosted on G2.com.

Workpro Complaints Management System Overview

What is Workpro Complaints Management System?

Workpro complaints management software enables you to record, manage and report on all complaints and in one easy-to-use system. Workflow tools guide users through the correct procedure, improving service and productivity, while comprehensive dashboards and reporting functionality improve management visibility and root cause analysis. Workpro comes ready to go with a configurable complaints process including complaint and FOI/SAR case types. Cloud or on-premise hosting available. Workpro is developed by CAS Ltd, an employee-owned technology company. We specialise in case management systems for complaints handling, HR/employee relations cases and other regulated casework. With over 18 years’ experience, our trusted Workpro case management software is used by public and private sector organisations worldwide.

Workpro Complaints Management System Details
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Product Description

Computer Application Services Ltd (CAS) are specialists in complaints management software and case handling systems.


Seller Details
Seller
Workpro
Year Founded
1969
HQ Location
Edinburgh, Scotland
Twitter
@WorkproUK
251 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®

LC
Overview Provided by:

Recent Workpro Complaints Management System Reviews

SW
scott w.Enterprise (> 1000 emp.)
4.0 out of 5
"Workpro satisfied"
It is very user-friendly and can communicate with the person sending in the complaint quickly. Gives the ability to also categorize and sort the c...
Michael f.
MF
Michael f.Small-Business (50 or fewer emp.)
4.0 out of 5
"Very easy to use."
How easy it is to use. Talking to workers has never been so easy.
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Workpro Complaints Management System Media

Workpro Complaints Management System Demo - Workpro Complaints Dashboard
Track casework using comprehensive dashboards, case and task views, with any issues highlighted.
Workpro Complaints Management System Demo - Workpro Complaints Case Details
Quickly record all complaints, however, they come in - email, letter, web, phone, text, or via our Workpro Connect portal.
Workpro Complaints Management System Demo - Workpro Complaints case Summary
Highly visible alerts, reminders and tasks drive action, while any vulnerabilities or risks are flagged.
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Have you used Workpro Complaints Management System before?
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1 out of 2 Total Reviews for Workpro Complaints Management System

4.0 out of 5
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G2 reviews are authentic and verified.
SW
Director of Operations
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workpro Complaints Management System?

It is very user-friendly and can communicate with the person sending in the complaint quickly. Gives the ability to also categorize and sort the complaints Review collected by and hosted on G2.com.

What do you dislike about Workpro Complaints Management System?

I bit clumsy at times as lot of prompts to actual enter the complaint itself Review collected by and hosted on G2.com.

What problems is Workpro Complaints Management System solving and how is that benefiting you?

Able to categorize and analyze the data quickly to solve complaints Review collected by and hosted on G2.com.

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