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28 Workmax Platforms Reviews
Overall Review Sentiment for Workmax Platforms
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I like how easy it is for the field to use Workmax to ensure they clock in at the right job. The GPS and facial recognition features are useful for ensuring accuracy. Customer support is very helpful though. Review collected by and hosted on G2.com.
With it still being a newer app there are lots of updates going out to fix bugs and improve ease of use. While this is a good thing, it can be a bit annoying to continuously push out updates to the fields phones. Review collected by and hosted on G2.com.
This program was very easy to implement and use. The onboarding rep knew the program well and was able to walk me through the steps with ease. We use the report feature on a regular basis, as well as checking the GPS discrepancy to make sure they are punching in and out at the jobsite. I highly recommend this product if you are having issues with time being exaggerated. Review collected by and hosted on G2.com.
Overall there really isn't anything I dislike. The only issue that took a little bit to get used to was the picture taking. Review collected by and hosted on G2.com.
With the demands that we asked for, it has been surprising easy to switch over and not have alot of issues, so far they have all been minor and the customer service that has been provided did an outstanding job in training and resolving them. Review collected by and hosted on G2.com.
The permissions section seems a little clunky, but it could be more or process than the software. Review collected by and hosted on G2.com.
I like the fact that we are more accurately charging to jobs. prior to WorkMax we would wait until Friday and fill out the timecard based on memory. A lot of mischarged time would occur. Now having the jobs and phases available for the employee to choose from, the accuracy has improved immensely. This will help bid future business. Review collected by and hosted on G2.com.
The biggest complaint from the employees is that they cannot clock in before filling out the daily job hazard assessment form I created at log in. This is in the works of being fixed by the engineering team at WorkMax, to allow the clock in time to start at the beginning of the form questions. Review collected by and hosted on G2.com.
Their ability to tailor their product to fit with your daily needs Review collected by and hosted on G2.com.
I would not say unhelpful, but with so many features it can be overwhelming sometimes. Review collected by and hosted on G2.com.
No Paper. We started using WorkMax in lue of the hassle that time sheets and manual data entry create. With WorkMax we have been able to better track employee time and project costing by getting real time entry on project site. With the simple use of this system we have been able to train about half of our workforce in as little as 4 months. The simplicity of the app makes it to where any user can be trained quickly and efficiently. Lastly, the support team for WorkMax has been phenomenal, they are very hasty when in need. The process of reaching support by way of ticket makes them easy to contact at any time, and usually within an hour I have received a response and resolution to any problem that occured. Review collected by and hosted on G2.com.
Due to us being one of the only companies that uses the type of payroll system that we do, we needed several "work-a-rounds" to utilize WorkMax. However, they worked very quickly to accommodate integrations to our payroll system. Review collected by and hosted on G2.com.
The ease of use for our end users in the field to clock in and out along with the approval process for the field management in the console. Review collected by and hosted on G2.com.
As an administrator it currently does not have a filter on who (group or batch) I can see. It displays all employees. Needs a filter for Admins to filter by group. It does filter for individual approvers for their group. Review collected by and hosted on G2.com.
WorkMax has enabled our company to use single point data entry into our account system with manager reviews along the way. This saves a significant amount of post processing the field's time sheets. The software also allows easy review of our time in a single location. No more digging in binders or servers for individual time sheets. Review collected by and hosted on G2.com.
There seems to be occasional glitching in the time syncing operation that will create a loss of data forcing the field to re-enter their time. Review collected by and hosted on G2.com.
