WorkJam Reviews (60)

Reviews

WorkJam Reviews (60)

4.5
60 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise WorkJam for its ease of use and ability to streamline communication across teams. The platform effectively consolidates scheduling, task management, and training into one intuitive application, enhancing productivity and engagement among frontline employees. However, some users note that certain features may require additional configuration to fit specific business needs.

Pros & Cons

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AN
Verified User in Professional Training & Coaching
"Easy to use"
2.5/5
What do you like best about WorkJam?

Easy to clock in and out. I love the schedule it provides. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

The tasks won't complete when I'm off the clock and I forget to do it before I clock out daily Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"WorkJam streamlined our communication and store execution"
5/5
What do you like best about WorkJam?

What we liked best about WorkJam was how easy it was to roll out across our store teams, the implementation was smooth, and the teams picked it up quickly, allowing us to see value from the platform soon after launch Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

With so many valuable features available in WorkJam, we found it most effective to take a phased approach to rollout. While this meant we didn’t activate everything at once, it gave our teams time to get comfortable and allowed us to build a strong foundation before expanding to additional capabilities. Review collected by and hosted on G2.com.

ML
Melissa L.
Senior Manager Field Communications
Enterprise (> 1000 emp.)
"Great vehicle for communication between the field at the support center"
4.5/5
What do you like best about WorkJam?

WorkJam is very easy for new users to understand and navigate. The platform is intuitive and engaging and offers great alternatives for training and surveys. Their customer service is also exceptional. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

We currently do not use all of the communications features WorkJam has to offer as we use the platform more for tasking. They have some great task features on their roadmap, though! Review collected by and hosted on G2.com.

RS
Rach S.
Owner
Mid-Market (51-1000 emp.)
"Operating System for my People"
5/5
What do you like best about WorkJam?

Workjam is like an operations operating system. It keeps us organized, on track and engaged. We do pop up events and all staff is remote but we are connected in the workjam. It's easy to use for everyone and we rely on it all day long.

implementation was super smooth and the customer success team trained us very well. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

was missing live video but just added and its very cool. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"WorkJam Delivers on Every Promise – Here's What We Loved"
5/5
What do you like best about WorkJam?

What stands out most about WorkJam is how it empowers frontline employees while streamlining communication and scheduling. The ability to instantly share updates, assign tasks, and offer training modules in one platform has significantly boosted our team’s productivity and engagement. The self-service scheduling features are especially valuable, giving employees more flexibility and control, which has noticeably improved morale and reduced absenteeism. It’s intuitive, mobile-friendly, and genuinely built with both management and employees in mind. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

s with any robust tool, there’s always room for additional customization options, but the WorkJam team is highly responsive to feedback and continually rolls out meaningful updates Review collected by and hosted on G2.com.

AN
Verified User in Individual & Family Services
"Workjam is a good app."
3.5/5
What do you like best about WorkJam?

Pay stubs and topics directly message co workers Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Glitches at times and sometimes not easy to understand certain things. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Awesome product and great support"
5/5
What do you like best about WorkJam?

From my perspective, the most significant advantage of WorkJam is its effectiveness as a unified platform for frontline employee engagement and operations. It has been instrumental in creating a more connected and efficient workforce. The platform's ability to seamlessly integrate scheduling, communications, and training into a single application is a major upside. It eliminates the fragmentation that often plagues large organizations and ensures our employees have all the necessary tools at their fingertips. Most helpful is the real-time communication and shift management functionality. These features not only empower employees with greater flexibility and control over their work-life balance but also enhance our operational agility by ensuring we can quickly adapt to staffing needs. Ultimately, WorkJam has proven to be a valuable asset in driving productivity and fostering a more informed, empowered, and cohesive team. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

I genuinely don't have any issues with the platform. My experience has been entirely positive. From the very beginning, WorkJam has been intuitive and easy to use. The platform's design is clean, making it simple to find what I need, whether it's my schedule, team messages, or training modules. The functionality is robust and reliable—I've never encountered any glitches or performance issues that have disrupted my work. The app simply works as it should, and it has been an incredibly effective tool for staying connected and organized. I can't think of a single thing I would change. Review collected by and hosted on G2.com.

AN
Verified User in Retail
"Great for communication"
5/5
What do you like best about WorkJam?

Keeping in contact with work friends and work communication Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

Notifications every hour of the day sometimes Review collected by and hosted on G2.com.

Alyssia V.
AV
Alyssia V.
Communications Manager
Enterprise (> 1000 emp.)
"A great one-stop shop centralising our tasks, communications, training and knowledge sharing"
5/5
What do you like best about WorkJam?

WorkJam has revolutionised how Priceline Pharmacy connects with its 8,000+ team members. The platform empowers Support Office to assign tasks, track store-level completion in real time, and equip leaders with downloadable reports to monitor progress and drive accountability. This has eliminated 200,000+ emails and enabled consistent, timely communication—replacing manual cascades with instant access to training, execution guides, and compliance checks. Whether it’s launching new formats, executing viral campaigns, or celebrating teams through our recognition program Better Because of You, WorkJam keeps everyone aligned, engaged, and empowered—transforming our employee experience and setting a new benchmark for digital frontline excellence. Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

We don't have any dislikes. As we evolve our business we are always adding to our wishlist and requesting extra features from the WorkJam team, and they have been very accommodating listening and really understanding our requests, challenging our use cases, and working to deliver a solution. A recent example is their ability to add in the "task rejection feature" so we can provide real-time feedback to submitters, and not delay our regular task workforce planning. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
"Pretty decent"
5/5
What do you like best about WorkJam?

It's very good for keeping my schedule on my phone and reminding me of when I have shifts. I use it very obsessively! Review collected by and hosted on G2.com.

What do you dislike about WorkJam?

I don't really have anything negative to say. Review collected by and hosted on G2.com.