Workato Reviews & Product Details

The Workato platform is intuitive, flexible, and capable. We have yet to encounter a business problem we can't solve or an endpoint we can't connect to.

Compared to other platforms I've worked with, the user interface is much more clean and simple and quicker to navigate, but has super powerful features "under the hood" that are easy to incorporate into your recipes.

The platform is "low-code" which means that I can introduce non-technical members of my business to it and they can learn and leverage it in ways that would never be possible with other platforms. The more you use the platform, the smarter you become as an integrator.

Additionally, the Workato Customer Support team is super responsive and knowledgeable. They care about your questions, and they seem to have an algorithm that assigns you to a common pool of resources over and over again, so you really feel like you have a personal connection.

Lastly, the user community surrounding Workato is vast and active. And Workato does a great job helping to curate great content and host events for like minds to connect. Review collected by and hosted on G2.com.

Importing and Exporting jobs from one environment leaves a little bit to be desired. Sometimes components can be duplicated or connections to a Production system do not always perfectly match the way they work in a Sandbox environment. Knowing what to "select" or "deselect" in a change set prior to importing or exporting can be a bit of an art form. Review collected by and hosted on G2.com.

Previously what would require a considerable effort by an IT Team to put together an automation/integration can now be done by a smaller team in a much shorter timeframe.

The Dev Team at Workato is constantly working to make improvements to the platform and add additional features and functionality.

The User Interface is intuitive and makes creating complicated processes a breeze. Review collected by and hosted on G2.com.

The price point of Workato can be a bit steep for some smaller organizations.

Some of the connectors could use some work to get more functionality added in, and it would be great if there were even more standard connectors available. Review collected by and hosted on G2.com.

I think that the Documentation and Workato academy are awesome. All the connectors are great because I can use work to with whatever SaaS I need. Workato is much easier to use than other integration/automation software. Review collected by and hosted on G2.com.

I think that I always use more actions than I should. I would like a way to know if I have optimized the recipe to use the least number of tasks necessary. I would love to see an optimization wizard or something similar. Review collected by and hosted on G2.com.

The amount integrations available, and complex workflows you are able to create. Review collected by and hosted on G2.com.

Somewhat of a learning curve top master workflows. Review collected by and hosted on G2.com.

The most helpful thing about Workato is the incredible customer service and the large number of connectors to choose from. The integrations that we have been able to take advantage of have increased our efficiency while simultaneously lowering our operating costs. Review collected by and hosted on G2.com.

The only downside in our experience is file size limitations and time outs caused by using Workato to transfer files from one platform to another. Our industry deals with very large file sizes and we frequently need to move them from one place to another. Automating this process with Workato would be ideal but is currently not doable. Review collected by and hosted on G2.com.

Workato fast turnaround the connect saas apps with speed Review collected by and hosted on G2.com.

More saas connectors available to connect vs custom development Review collected by and hosted on G2.com.

Allowing non-IT colleagues to design their automations themselves before we integrate them with our production environment, has decentralised our entire automation strategy.

Along with the very easy to teach interface and programming components, Workato has made it so much easier for us scale up and empower non-IT departments in our organisation. Review collected by and hosted on G2.com.

Promoting automation recipes from development and staging to production workspaces is cumbersome; It can be challenging to track without a few manual steps after importing.

However, I know their new Environments feature will improve that process significantly; A full-fledged "diff'ing" tool would be beneficial. Review collected by and hosted on G2.com.

Easily accessible tutorials made independent learning a breeze. Review collected by and hosted on G2.com.

The interface can sometimes be a bit clunky, so it takes time to ramp back up to efficient use if it's been a while since you've visited your recipe. Review collected by and hosted on G2.com.

Workato has a solid and growing collection of connectors that makes it much easier for us to start integrations with systems we have no experience working with. It is really easy to build new connectors when none exist, and it is really easy to spin up new API surfaces based on recipes. Review collected by and hosted on G2.com.

Workato's recipe builder UI seems like it is designed with non-technical people in mind. However, it is a chore to use as someone who is technical, and it is sufficiently complicated that I am unsure how non-technical people can get the most out of it. It feels like they tried to make programming more accessible, but instead, they made it more tedious. Review collected by and hosted on G2.com.

1> The super easy way to create a connection and integrated two or more systems within minutes.

2> Low code/No Code approach for implementing complex logic.

3> Superb Support Review collected by and hosted on G2.com.

It would have been great if we can download the executed jobs in Excel or CSV files. Review collected by and hosted on G2.com.