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506 Workato Reviews

4.7 out of 5
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506 Workato Reviews
4.7 out of 5
506 Workato Reviews
4.7 out of 5

Workato Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkatoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nick E.
NE
Business Development Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workato?

The best thing we like about the Workato platform is the simplicity of it. Want to connect to a new app, just use the user interface to setup and authenticate. Then use the same interface you have used for other apps to build the recipe without needing code or in depth knowledge. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Speed of new app deployment into the marketplace by Workato can be a frustration as often there are great connectors develeoped by community teams but not 100% supported by Workato. This is improving though. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Nick,

Thank you so much for your review! We're so glad to hear that you enjoy the enterprise-grade capabilities of Workato and are enabled to integrate apps and build recipes without the need for coding or deep technical know-how. We're thrilled that the event-based triggers are effectively reducing the reliance on large batch processing and eliminating the need for double-keying data.

We appreciate your feedback about the community-built connectors and will consider further enhancing this aspect to meet your expectations. We're excited to continue working with you and support your business even more in the future. If you need our help or have questions, please don't hesitate to reach out anytime!

Cheers,

Nikki, CX Analyst @ Workato

Verified User in Business Supplies and Equipment
CB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Workato?

Workato is a user-friendly, no-code/low-code platform that allows non-technical users to create automations with top speed. Its visual flowchart type recipe building allows developers to learn quickly. Unlike other tools that may introduce confusing terminology, Workato utilizes familiar programming concepts, making it easy for technical users to adapt.

Our experience with Workato has been well. The customer support team is helpful, assisting us with troubleshooting, debugging, and help build complex formulas. Workato has become main tool for our clients, making ETL processes and business automation across all departments with ease. The platform's citizen developer program has been particularly useful, enabling our product owners and stakeholders to quickly adopt the tool and implement automations.

Workato's cool features have majorly hepled in implementation of our integrations very easily. It's hard to imagine our daily operations without it as we use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Currently, there's no specific feature or improvement that I dislike. However, if platform provides debug logs for individual steps, even for if condition, and how they got executed, it'll help devs troubleshooting and problem-solving capabilities. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi there,

Thank you so much for your detailed review and the high rating! We're thrilled to hear that Workato has become an integral tool for your team, particularly in speeding up complex integrations and automating processes across various departments. It's great to know that our customer support has been helpful to you and that our platform's user-friendly design has facilitated quick adoption among your product owners and stakeholders. We appreciate your suggestion regarding the enhancement of debug logs. Insights like these are invaluable as we strive to improve our platform and better serve our customers. We're here to support you in any way we can to make your experience even better, so if there's anything else we can help you with, please don't hesitate to reach out!

Cheers,

Nikki, CX Analyst @ Workato

RR
Solutions Architect & Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Workato?

The best thing I like about Workato is that it offers us the ability to add value to our customers. We currently have some 100 integrations that we've been able to deliver very quickly with Workato. The drag and drop capability means that we don't waste time creating code for these mundane tasks, giving us time to deliver on the more complex needs. Review collected by and hosted on G2.com.

What do you dislike about Workato?

You can easily lose your coding skills when utilising the platform. Whether that's a dislike or compliment to the product is in the eye of the beholder. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Richard,

Thank you for sharing your positive experience with us. Rolling out 100 integrations very quickly is such an amazing feat! It's really great to hear how Workato's drag-and-drop capability has sped up your integration delivery and allowed you to focus on tackling more complex use cases for your customers, such as streamlining a JML process. We're thrilled to be part of your journey and look forward to seeing what you'll achieve next with Workato.

Cheers,

Nikki, CX Analyst @ Workato

Calvin T.
CT
Data Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

Workato provides an intuitive interface for building complex automation workflows without needing deep coding knowledge. Its integration capabilities are robust, supporting a wide range of apps and services. The ability to automate business processes across different systems is seamless, which has significantly reduced manual work and improved efficiency in our operations Review collected by and hosted on G2.com.

What do you dislike about Workato?

The pricing can be high for smaller businesses, and the learning curve for some of the more advanced features can be steep. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Calvin,

Thank you for taking the time to share your feedback! We're thrilled to hear that our platform's intuitive interface and robust integration capabilities have streamlined your business processes and reduced manual work. It's great to know that the seamless automation across various systems, like Salesforce, has enhanced your operational efficiency.

We understand your concerns regarding the pricing and the learning curve for some advanced features. We appreciate your input and will consider it in improving user experience at all levels of expertise and ensuring we meet the needs of all our customers. We look forward to supporting your business's continued growth and success with Workato. If you have any more questions or need further assistance, please don't hesitate to reach out.

Cheers,

Nikki, CX Analyst @ Workato

VB
Sr. Software Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Workato?

Easy to develop and integrated with multiple systems and good customer support. Review collected by and hosted on G2.com.

What do you dislike about Workato?

As of now i havn't seen any dislikes on workato. Review collected by and hosted on G2.com.

Adrian P.
AP
Marketing Technology Architect
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

The versioning feature and the easy way of deploying a project Review collected by and hosted on G2.com.

What do you dislike about Workato?

limitations on lookup tables and seach functionality withing the job history Review collected by and hosted on G2.com.

Jeff M.
JM
CEO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

The ability to quickly set up multiple automations, with or without supporting code that we have the option to custom author, that executed daily and connected Salesforce (our system of record) with other systems like Survey Monkey, Canvas, Slack, etc. was game changing for us. I would estimate that what we accomplished through Workato would have required a team of 3-4 full-time developers otherwise. Customer support was always prompt, helpful and on point. Very easy for even non-coders to use. Review collected by and hosted on G2.com.

What do you dislike about Workato?

If I had to complain about anything, I'd love to get all the dev-ops functionality included in the standard offering. Frankly I'm not sure if that's still a separate offering that requires additional spend. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Jeff,

Thank you for taking the time to leave us a review! It's great to hear that Workato enabled you to build multiple automations and connect Salesforce with other systems with little to no help from a full-time development team. We're amazed by how much time and money you've saved and thrilled that Workato has been instrumental to your organization! Your feedback means a lot to us as we continue striving to improve our platform and offerings. Please don't hesitate to reach out if there's anything more we can do to help you.

Stay awesome and happy automating,

Nikki, CX Analyst @ Workato

Maor A.
MA
Engineering Manaer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

I love that Workato makes it easy to automate complex workflows without needing developer support. Its user-friendly interface and responsive support team make managing business processes smooth and efficient Review collected by and hosted on G2.com.

What do you dislike about Workato?

Not much, but the tool can be a bit pricey for small companies, and some advanced features could be more intuitive Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Maor,

Thank you for sharing your thoughts with us! It's awesome to hear how you've reduced manual work and increased accuracy in your data processes. We're thrilled that Workato has facilitated the integration of various tools and databases for you and empowered you to automate your complex workflows and manage business processes more efficiently—especially without needing a developer! We're so excited to continue supporting your business and can't wait to see what you'll achieve next with Workato.

Cheers,

Nikki, CX Analyst @ Workato

Jiras T.
JT
Section Manager - Enterprise Application
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

Easy to build recipe for integration, many assitance tools to help you to complete integration.

Official documentation easy to read

New feature release every month will support you to build more recipe

Customer support very fast from chat if support team want more information they will make a call via zoom

Implementaion by drag and drop very easy to build recipe Review collected by and hosted on G2.com.

What do you dislike about Workato?

In technically main programming language for Workato is Ruby

If you want to transform specific data you need to learn Ruby syntax Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Jiras,

Thank you for sharing your positive experience with us. We're thrilled that your company has chosen Workato as your main integration tool for enterprise-grade apps. We understand that learning a new programming language can be challenging, and we're continuously working to improve our platform and provide resources for all our users. Your feedback matters a lot to us, and it's great to hear that our customer support and documentation have helped you navigate any difficulties. If there's anything else we can help you with, please don't hesitate to reach out.

Have a great day,

Nikki, CX Analyst @ Workato

Oren M.
OM
Project manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

the easy it makes the world of integration Review collected by and hosted on G2.com.

What do you dislike about Workato?

the missing of step by step debag and investigate failure Review collected by and hosted on G2.com.