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Workato Reviews & Product Details - Page 3

Workato Overview

What is Workato?

Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real-time outcomes from business events. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms. Over 7,000 of the world's top brands and fastest-growing innovators run on Workato including the #1 SaaS company, #1 enterprise collaboration company, #1 financial services company, #1 bakery cafe chain, #1 big data company, #1 cloud content management company, #1 home improvement company, #1 professional soccer league, #1 arts and crafts retail store, and more.

Workato Details
Product Website
Languages Supported
English
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Product Description

The only intelligent automation platform that enables both business users and IT to build, operate and rollout app and data integration, process and workflow automation, in a single platform - without compromising security and governance.

How do you position yourself against your competitors?

Workato is an intelligent automation platform that transforms companies into connected, automated and intelligent digital businesses.

It is versatile, encompassing the different features you need for effective business automation, including data integration, enterprise app integration, process and workflow automation, bots and RPA.

Using our patented SmartClone technology, we allow users to find, edit, and clone pre-built integration recipes, enabling a Github-like community for integrations. This allows both IT and business users to build recipes quickly, without coding. 77% of Workato customers deploy their 1st integration within a week.

Workato also provides low total cost of ownership, without the need for DevOps. Being pure SaaS, our multi-tenant structure allows for auto scaling. You only pay for what you use.

Deploy agile automations quickly with Workato. Build out your integrations in minutes, not months. Workato allows you to deploy new integrations instantly and make rapid iterations, so you can achieve unprecedented productivity.


Seller Details
Seller
Workato
Company Website
Year Founded
2013
HQ Location
Mountain View, California
Twitter
@Workato
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,045 employees on LinkedIn®
Description

Integrate your stack. Automate your work.
A SINGLE PLATFORM FOR INTEGRATION & WORKFLOW AUTOMATION ACROSS YOUR ORGANIZATION


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Overview Provided by:
Growth at Workato

Recent Workato Reviews

CS
Cory S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Terrific Tool. Easy, fast and efficient. Fantastic ROI"
1) Functionality and results 2) Support team/Customer service
AT
Andrew T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Huge fan!"
Great support, easy to use, and very feature rich
Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Powerful and scalable"
Intuitive interface and incredible flexibility and scalability, Workato is crucial to connect disparate systems in our enterprise.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

Workato Media

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Video Reviews

516 out of 517 Total Reviews for Workato

4.7 out of 5
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516 out of 517 Total Reviews for Workato
4.7 out of 5
516 out of 517 Total Reviews for Workato
4.7 out of 5

Workato Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkatoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MH
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

Easy to implement and easy to understand the flow Review collected by and hosted on G2.com.

What do you dislike about Workato?

Batch processing is causing more tasks and there are no perfect solution for async job limit exceeded in recipe function Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Powerful automation in seconds, I'm a developer and doing integration Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Md Anwarul,

Thank you for sharing your experience with us! It's awesome to hear how the power and speed of Workato have made a significant impact, especially in your role as a developer handling integrations. If you need help with more complex workflows or recipe optimizations, please don't hesitate to reach out. Our support team would be happy to help. We appreciate your feedback, and can't wait to automate more together!

Cheers,

Nikki, CX Analyst @ Workato

VB
Sr. Software Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workato?

Easy to develop and integrated with multiple systems and good customer support. Review collected by and hosted on G2.com.

What do you dislike about Workato?

As of now i havn't seen any dislikes on workato. Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Integrate between two systems like Akeneo and Bynder to get specific information from the systems. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Vijay,

It means a lot to hear that you haven't encountered any downsides yet — that's what we strive for at Workato! We're thrilled to be able to help you integrate between systems like Akeneo and Bynder to access information seamlessly and provide a solution that benefits your business.

If you have any other feedback or need our help, please don't hesitate to let us know. Thank you so much for sharing your experience with us, and we can't wait to see what else you can do with Workato.

Have a great day!

Nikki, CX Analyst @ Workato

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

*Ease of use - implementation of multiple integration done in a breeze

*Time to value - you can turn around basic requests in hours, complicated ones in days/weeks

*Ease of maintenance for automations Review collected by and hosted on G2.com.

What do you dislike about Workato?

This tool isn't for those without proper budgets Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

keep every business unit in it's own system of record, while the tool orchastrat the business process and sync data across multiple systems to make sure everyone is aligned. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi there,

Thank you for the fantastic review! It sounds like Workato has really helped keep each business unit in sync, orchestrating processes smoothly and ensuring data consistency across multiple systems in your organization. We're also thrilled to hear that you’ve been able to implement integrations and quickly see value from them, not to mention the smooth sailing you’ve experienced with maintaining your automations. That’s exactly what we aim for!

If there's anything else we can do to help, please don't hesitate to let us know. We’re excited to continue supporting you and see what you’ll accomplish next with Workato.

Cheers,

Nikki, CX Analyst @ Workato

AP
Marketing Technology Architect
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

The versioning feature and the easy way of deploying a project Review collected by and hosted on G2.com.

What do you dislike about Workato?

limitations on lookup tables and seach functionality withing the job history Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

We used workato to automate and personalize the lead management flow Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Adrian,

Thank you for sharing your experience with us! It's awesome to hear that Workato helped you automate and customize your lead management workflow. We're thrilled that you also appreciate the versioning feature and find it easy to deploy your projects.

We value your feedback on the limitations of the lookup tables and the searchability of the job history, and we'll definitely take that into consideration for future updates. If there's anything else we can do to help, please don't hesitate to reach out to our support team!

Cheers,

Nikki, CX Analyst @ Workato

JM
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

The ability to quickly set up multiple automations, with or without supporting code that we have the option to custom author, that executed daily and connected Salesforce (our system of record) with other systems like Survey Monkey, Canvas, Slack, etc. was game changing for us. I would estimate that what we accomplished through Workato would have required a team of 3-4 full-time developers otherwise. Customer support was always prompt, helpful and on point. Very easy for even non-coders to use. Review collected by and hosted on G2.com.

What do you dislike about Workato?

If I had to complain about anything, I'd love to get all the dev-ops functionality included in the standard offering. Frankly I'm not sure if that's still a separate offering that requires additional spend. Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Not having to hire developers for straight-forward technical integrations is a game-changer. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Jeff,

Thank you for taking the time to leave us a review! It's great to hear that Workato enabled you to build multiple automations and connect Salesforce with other systems with little to no help from a full-time development team. We're amazed by how much time and money you've saved and thrilled that Workato has been instrumental to your organization! Your feedback means a lot to us as we continue striving to improve our platform and offerings. Please don't hesitate to reach out if there's anything more we can do to help you.

Stay awesome and happy automating,

Nikki, CX Analyst @ Workato

MA
Engineering Manaer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

I love that Workato makes it easy to automate complex workflows without needing developer support. Its user-friendly interface and responsive support team make managing business processes smooth and efficient Review collected by and hosted on G2.com.

What do you dislike about Workato?

Not much, but the tool can be a bit pricey for small companies, and some advanced features could be more intuitive Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Workato helps us integrate different tools, like Pipedrive and various databases, streamlining data flow and reducing manual work. This automation saves time, increases accuracy, and allows us to focus on more strategic tasks Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Maor,

Thank you for sharing your thoughts with us! It's awesome to hear how you've reduced manual work and increased accuracy in your data processes. We're thrilled that Workato has facilitated the integration of various tools and databases for you and empowered you to automate your complex workflows and manage business processes more efficiently—especially without needing a developer! We're so excited to continue supporting your business and can't wait to see what you'll achieve next with Workato.

Cheers,

Nikki, CX Analyst @ Workato

JT
Section Manager - Enterprise Application
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

Easy to build recipe for integration, many assitance tools to help you to complete integration.

Official documentation easy to read

New feature release every month will support you to build more recipe

Customer support very fast from chat if support team want more information they will make a call via zoom

Implementaion by drag and drop very easy to build recipe Review collected by and hosted on G2.com.

What do you dislike about Workato?

In technically main programming language for Workato is Ruby

If you want to transform specific data you need to learn Ruby syntax Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Workato is main integration tools in my company.

Real-Time integration between enterprise application. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Jiras,

Thank you for sharing your positive experience with us. We're thrilled that your company has chosen Workato as your main integration tool for enterprise-grade apps. We understand that learning a new programming language can be challenging, and we're continuously working to improve our platform and provide resources for all our users. Your feedback matters a lot to us, and it's great to hear that our customer support and documentation have helped you navigate any difficulties. If there's anything else we can help you with, please don't hesitate to reach out.

Have a great day,

Nikki, CX Analyst @ Workato

OM
Project manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

the easy it makes the world of integration Review collected by and hosted on G2.com.

What do you dislike about Workato?

the missing of step by step debag and investigate failure Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Integration

it make very easy develop recipes Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Oren,

Thank you for your review! We're thrilled to hear that Workato performing well for you, especially in making the world of integration more accessible. It's great to see that developing recipes has been a smooth sailing process for you. We also appreciate your honest feedback about the need for more detailed debugging steps. Insight like yours helps us make Workato even better for all our users. We're excited to keep supporting you and seeing how you continue to leverage Workato for your integration needs, and if there's anything else we can do to help, please don't hesitate to reach out!

Cheers,

Nikki, CX Analyst @ Workato

Verified User in Financial Services
EF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workato?

Intuitive interface and incredible flexibility and scalability, Workato is crucial to connect disparate systems in our enterprise. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Capacity planning on a recipe based license model remains challenging. Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

Connecting SaaS platforms with poor or complex out of the box integration capabilities. Review collected by and hosted on G2.com.

LB
Manager, Revenue Operations
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Workato?

There isnt much you can not do with the tool as far as automations. Some may take a bit of creative solutioning, but the integtrations and capabilitties are endless. there is also a robust training library to help along the way Review collected by and hosted on G2.com.

What do you dislike about Workato?

Very steep learngin curve. Takes a lot of trial and error until things are built correctly. I wish there was a mopre simple way to test automations in a step by step capacity. Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

We are automating data flows and communications via the tool. this removes hours of manual workl a day and creates a more seemless experience for the teams we support. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi Luke,

Thank you for sharing your honest feedback with us. We’re thrilled that you find Workato’s integration and automation capabilities robust and have eliminated hours of manual work for your teams. We understand your concern about the steep learning curve and appreciate your patience in exploring Workato’s features. It’s great to hear that you’ve found our training library helpful, and we encourage you to reach out to your Customer Success Manager should you encounter any specific challenges. We are actively working to expand our product documentation and training resources and would love to better help you drive business efficiency with speed and power at scale.

Cheers,

Nikki, CX Analyst @ Workato