Workato Reviews & Product Details

Workato is an incredibly flexible and scalable platform that allows us to build tailored automation solutions with ease. The user-friendly interface makes it simple to work with, even for complex workflows. Additionally, the support from our Customer Success Manager has been fantastic! Whether it's setting up workshops or helping us refine our processes, they've been instrumental in improving our ways of working. Review collected by and hosted on G2.com.

While the platform itself is excellent, for more advanced technical challenges, it can sometimes take a bit longer to get connected with the right resource through standard support channels. That said, once we do reach the right team, they are always helpful and knowledgeable. Review collected by and hosted on G2.com.

It has a huge number of connectors and functionality. I can pretty much do anything I want in terms of data extraction and refinement. Source platforms limitations sometimes make it a bit hard to complete tasks, but you can always find a workaround for that using Workato. I love having access to older versions and different types of webhooks. That makes work much easier and productive. Lastly, I like using datapills when building a recipe and having access to so many formulas. This helps to format the data before sending it to the target platform. Review collected by and hosted on G2.com.

If I need to finds specific records in the past jobs, I cannot search all jobs. I need to know exactly the time when the record was processed in Workato to find the right job to get access to the data. Review collected by and hosted on G2.com.

We switched from Zapier to Workato about 2 years ago. It's been a fantastic upgrade for our client solutions. I like how it handles whatever we throw at it - from super simple data transfers to complex integrations where we've added custom code.

The platform gives us a ton of flexibility when connecting different systems together, which is crucial since each client has unique needs. After setup, integrations are rock solid - no more worrying about connections dropping or data getting lost. For our team building custom solutions across many industries, this reliability has been a huge win. We're currently supporting millions of transactions a year using the Workato platform.

Once understood, implementations are smooth and reliable. We've not needed to leverage customer support. The documentation is straightforward and robust. Review collected by and hosted on G2.com.

The pricing model can be challenging to navigate, particularly understanding how usage is calculated and billed. When planning for client projects, it's sometimes difficult to accurately forecast costs, which creates budgeting uncertainties. A more transparent approach to usage-based pricing or better estimation tools would be beneficial. The learning curve can also be steep for new team members, though the investment in learning the platform ultimately pays off in capabilities. Review collected by and hosted on G2.com.

Workato is easy to use once you get to know it. The ability to connect my very focused multimedia asset management tools via APIs and webhooks is super useful. I am a post production project manager and we have a number of systems that need to be connected to enable our remote users to get their work done. A lot of whats involved is sharing links to videos, updating google sheets and updating Monday.com boards - often with the same information. We are almost finished desigining a system where both the google sheets and Monday boards are kept in sync via workato recipes that map the data by column, and in some cases the changes to the google sheet are automatically triggered by events in our Media Access Management system - via webhooks and another recipe. Workato is making it easy for us to transform the RAW json data coming from the webhook into actionable data for google sheets, then remap that data the columns and sync it to Monday.com! Review collected by and hosted on G2.com.

The learning curve was pretty steep, but starting with a simple recipe helped. Initially I found the error handling logic difficult to get my head around. But a combination of using AI helpers and support from Workator developers allowed me to understand it's importance. From there I was able to move onto more complicated data transformation recipes and build my own error handling into it. Review collected by and hosted on G2.com.

Workato is a game-changer for any team looking to automate workflows with limited or no coding experience. The user-friendly interface and the numerous pre-built connectors make it easy to set up connections to different SaaS apps in seconds. The no-code recipe builder allows teams to set quick and easy workflows, helping them accelerate implementation, save time, boost productivity, and streamline operations. You can also use pre-build templates offered by the Workato community.

If you are a beginner, Workato offers self-paced training and hands-on courses that help individuals quickly master Workato's features, along with excellent support from the Workato team to ensure success in automation. Review collected by and hosted on G2.com.

Workato can be quite pricey, especially if you're not using the correct licensing model. Review collected by and hosted on G2.com.

Workato's recipe editor is fluid, intuitive, and easily customizable when you need something more than an out-of-the-box solution. Upgrades and updates are frequent and the company is full of friendly, helpful people. Review collected by and hosted on G2.com.

If it can be considered a flaw, Workato's support infrastructure is a bit complex: they have a knowledge base, forums, CSRs, QA developers, and in some accounts a Solutions Consultant. Who/what to turn to for which issues one may have can be its own learning curve and/or frustration. Additionally, there is a class of error (Workato-side resource overage) that will not show an audit trail for the end user to troubleshoot. Review collected by and hosted on G2.com.

No-code low-code platform that helps non-technical people to pick-up quickly and start building automations.

Top-to-bottom approach of the recipes that exactly depicts the flow charts helps anybody to pick-up the tool easily. Unlike other tools which cause some confusion on the terminology, but workato is using the exact programming terminology which helps a technical person to learn the tool easily.

The customer support was very helpful in resolving my issues and also helped me in learning the techniques of debug, writing complex formulas et., My clients are using the tool for most of their ETL and Business process automations across all cost centers. Citizen developer program, suggested by workato was really helpful for POs and stakeholders to easily pickup the tool and implement the automation on their easily.

The tools it provides helps in implementation of our integration very easily. I coundn't imagine a day at work without using workato. Review collected by and hosted on G2.com.

Honestly nothing at the moment. I wish every action has debug logs for all applications by default. Review collected by and hosted on G2.com.

Workato's user-friendly interface and robust integrations simplify complex workflows. It’s easy to set up automations without extensive coding, making it ideal for teams of all skill levels. Review collected by and hosted on G2.com.

Occasionally, there are delays in syncing data during peak times, and the pricing model might be challenging for smaller businesses. Review collected by and hosted on G2.com.

Workato simplifying complex Integrations. Documentation is very descriptive so won't stuck while developing recipe and sdk's other than that there are chat support to help out. Review collected by and hosted on G2.com.

I span of this one to two years Workato has increase pricing heard from other collegues and management that could block Workato expantion over other tool like Boomi and Mulesoft. Review collected by and hosted on G2.com.

Its easy to use, configurate and implement, allows you to automatice and sinchronize all with minimal effort, easy to connect and integrate to any systems and the excelent support team. I use it all the time. Review collected by and hosted on G2.com.

some of the old components sometimes couver same use than newones... ill apreciate some kind of advice to use a newest component for similar propouses... its super easy to fullfeel request but not so easy find the best way to do it. Review collected by and hosted on G2.com.