Top 10 Wordnerds Alternatives & Competitors

Top 10 Alternatives to Wordnerds Recently Reviewed By G2 Community

#1

Qualtrics Customer Experience
By Qualtrics
(548)4.4 out of 5
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Categories in common with Wordnerds:
• Feedback Analytics
Get a quote
Reviewers say compared to Wordnerds, Qualtrics Customer Experience is:
Better at meeting requirements
See all Qualtrics Customer Experience reviews
#2

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Wordnerds:
• Enterprise Feedback Management
• Feedback Analytics
Try for free
Reviewers say compared to Wordnerds, LiveAgent is:
Better at meeting requirements
Easier to set up
More usable
See all LiveAgent reviews

Sponsored
Keatext
(4)5.0 out of 5
Actionable Feedback Insights to Create Stronger Experiences - Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey - With a strong AI foundation, you can automate tasks like categorizing insights and making recommendations to improve satisfaction _______________________________ 1. Unify All Your Feedback Channels - Build a 360º view of feedback from surveys, reviews, contact center chats and calls, support tickets, and employee surveys - With all your insights in one platform, you can make informed decisions that consider all aspects of your business __________________________________________________ 2. Understand Satisfaction at Every Stage of the Journey - Identify blind spots and key drivers of dissatisfaction across all your feedback channels - Pinpoint which stages of the journey have the most impact on satisfaction scores to make recommendations based on strong data analysis ___________________________________________ 3. Work Faster with AI Automation Capabilities ✦ - Automate tasks like categorizing feedback and making recommendations to different stakeholders - Chat with Keatext to enrich your insights with categories based on the context of your business and your unique reporting needs _________________ Who Is Keatext For? - CX and Marketing professionals who are looking to unify insights from multiple customer feedback sources in order to isolate and address the stages of the customer journey that are resulting in dissatisfaction - HR professionals who are looking to monitor employee feedback to recommend actions to take that will improve employee engagement and workplace culture - Market research professionals who are looking to generate insights from qualitative survey and research data - Product professionals who are looking to analyze customer feedback in order to better inform product development ______________ Our Integrations - Keatext has native integrations with Qualtrics, SurveyMonkey, Zendesk, and ServiceNow - Other integrations with contact centers, help desks, and survey platforms are available upon request _________________________ Our Customers and Partners - Keatext is trusted by enterprise businesses in multiple industries including American Express, Lenovo, Intuit, Orange, Public Storage, Intelcom, and Brother - Keatext supports CallMiner, QuestionPro, and CustomerCount as a partner solution to provide advanced text analytics to customers _________________ Try Keatext for Free - We offer a free trial of Keatext that you can sign up for on our website - You have the option to upload your own feedback data and explore insights that are personalized to the context of your business after scheduling a demo with our team Thank you for your interest in Keatext!
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#3

Glassbox
By Glassbox
(748)4.9 out of 5
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Categories in common with Wordnerds:
• Enterprise Feedback Management
• Feedback Analytics
Get a quote
Reviewers say compared to Wordnerds, Glassbox is:
Better at meeting requirements
Easier to set up
More usable
See all Glassbox reviews
#4

SurveyMonkey
By SurveyMonkey
(22,930)4.4 out of 5
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
Categories in common with Wordnerds:
• Feedback Analytics
Get a quote
Reviewers say compared to Wordnerds, SurveyMonkey is:
Better at meeting requirements
Easier to set up
More usable
See all SurveyMonkey reviews
#5

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Wordnerds:
• Enterprise Feedback Management
Try for free
Reviewers say compared to Wordnerds, Salesforce Service Cloud is:
Better at meeting requirements
See all Salesforce Service Cloud reviews
#6

Birdeye
By Birdeye
(3,148)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with Wordnerds:
• Feedback Analytics
Try for free
Reviewers say compared to Wordnerds, Birdeye is:
Better at meeting requirements
Easier to set up
More usable
See all Birdeye reviews
#7

HubSpot Service Hub
By HubSpot
(2,493)4.4 out of 5
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with Wordnerds:
• Enterprise Feedback Management
Try for free
See all HubSpot Service Hub reviews
#8

SurveySparrow
By SurveySparrow Inc.
(2,012)4.4 out of 5
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Categories in common with Wordnerds:
• Feedback Analytics
Reviewers say compared to Wordnerds, SurveySparrow is:
Easier to set up
Better at meeting requirements
More usable
See all SurveySparrow reviews
#9

Dialpad Connect
By Dialpad
(1,858)4.4 out of 5
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with Wordnerds:
• Feedback Analytics
Try for free
Reviewers say compared to Wordnerds, Dialpad Connect is:
Better at meeting requirements
More usable
Easier to set up
See all Dialpad Connect reviews
#10

Heap | by Contentsquare
By Heap
(1,089)4.4 out of 5
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Categories in common with Wordnerds:
• Enterprise Feedback Management
Reviewers say compared to Wordnerds, Heap | by Contentsquare is:
Better at meeting requirements
See all Heap | by Contentsquare reviews

Sponsored
Keatext
(4)5.0 out of 5
Actionable Feedback Insights to Create Stronger Experiences - Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey - With a strong AI foundation, you can automate tasks like categorizing insights and making recommendations to improve satisfaction _______________________________ 1. Unify All Your Feedback Channels - Build a 360º view of feedback from surveys, reviews, contact center chats and calls, support tickets, and employee surveys - With all your insights in one platform, you can make informed decisions that consider all aspects of your business __________________________________________________ 2. Understand Satisfaction at Every Stage of the Journey - Identify blind spots and key drivers of dissatisfaction across all your feedback channels - Pinpoint which stages of the journey have the most impact on satisfaction scores to make recommendations based on strong data analysis ___________________________________________ 3. Work Faster with AI Automation Capabilities ✦ - Automate tasks like categorizing feedback and making recommendations to different stakeholders - Chat with Keatext to enrich your insights with categories based on the context of your business and your unique reporting needs _________________ Who Is Keatext For? - CX and Marketing professionals who are looking to unify insights from multiple customer feedback sources in order to isolate and address the stages of the customer journey that are resulting in dissatisfaction - HR professionals who are looking to monitor employee feedback to recommend actions to take that will improve employee engagement and workplace culture - Market research professionals who are looking to generate insights from qualitative survey and research data - Product professionals who are looking to analyze customer feedback in order to better inform product development ______________ Our Integrations - Keatext has native integrations with Qualtrics, SurveyMonkey, Zendesk, and ServiceNow - Other integrations with contact centers, help desks, and survey platforms are available upon request _________________________ Our Customers and Partners - Keatext is trusted by enterprise businesses in multiple industries including American Express, Lenovo, Intuit, Orange, Public Storage, Intelcom, and Brother - Keatext supports CallMiner, QuestionPro, and CustomerCount as a partner solution to provide advanced text analytics to customers _________________ Try Keatext for Free - We offer a free trial of Keatext that you can sign up for on our website - You have the option to upload your own feedback data and explore insights that are personalized to the context of your business after scheduling a demo with our team Thank you for your interest in Keatext!
Visit Website
Visit Website