WizyChat Reviews & Product Details

I have been using wizychat from more than 2 years now and the most interesting feature of the software which I found after using it on the day to day basis is that it helps our technical team in developing unique and niche chatbots for different segment of customers and the person who creates these chatbots also doesn't need any professional knowledge of coding so the simplicity of this tool helps us in scaling it with our other franchises also that's why it has been a great tool so far. Review collected by and hosted on G2.com.

To make each and every chatbot work properly wizychat need a proper configuration from there server and for a new user configuring it to the server always becomes a difficult task because sometime the internet connection doesn't work properly or the platform itself might have the server down issue. So, this was something I find they should work on it and improve it. Review collected by and hosted on G2.com.

The dynamic website that earlier we had does not have any chatbot available but after signing up on wizychat which was totally free, we have got an active chatbot for our website and it definitely helped us in promoting our business and increase the reach to a wider range of audience. Review collected by and hosted on G2.com.

The main challange that I face with this tool is it's interface which makes difficult for new users to navigate from one page to another also there is a need of a well developed application so that the we do not face challenge in accessing it again and again with web version and can work on it through our handy mobile devices. Review collected by and hosted on G2.com.

Wizychat is cloud based completely non technical tool that helps us in creating chatbots for our support team with their own data and without any professional coding. There chatbots are simple to create and their user experience is also easy to learn and understand. Review collected by and hosted on G2.com.

Chatbots created through wizychat are limited in terms of interactions that they do with our customers as they don't have range of chatting features. There is also integration issue with this platform as it can only analyse wordpress and zapier that's why the workflow is limited. Review collected by and hosted on G2.com.

Wizy chat has eradicated the use of our customer support team as it is a quicker and efficient way to answer customer queries. This tool is allow me to set questions and answers and I can easily set my details in this with out support. the Also the price is user friendly and it is a very cheap alternative than other softwares providing this functionality. Review collected by and hosted on G2.com.

The AI could be fed more datasets to make it even smarter. Review collected by and hosted on G2.com.

Wizichat offers effortless setup and usability. Wizichat have the ability to integrate your website data, company documents, and even add your custom Q&A data for training a custom AI model that will be used by the chatbot. All this significantly reduces the need of human intervention for attending your customers services needs. Review collected by and hosted on G2.com.

I found limitations in configuring advanced chat workflows, for example: be able to scale a chat to a supervisors, based on the chat conversation, or to setup custom menus options for the customer chats. Additionally, i think that will be great to have native integration with IG,FB and WhatsApp, instead of needing to pay additionally for Zappier integration. Review collected by and hosted on G2.com.

I've been using WizyChat for a few months now, and it's been a real help. It's a platform that lets us create AI-powered chatbots for our website and other channels. I'd say the thing I like most is how user-friendly it is. Even though I'm not a developer, I can easily train the chatbot with our FAQs and create conversational flows to guide customers. This leads to the feature I use most – the knowledge base integration.

Our customers often ask similar questions. With WizyChat, I input our FAQ document, and the chatbot automatically learns from it. So, when someone types in a question like, 'What are your return policies?', the bot can immediately provide the answer from our knowledge base. Review collected by and hosted on G2.com.

Everything works awesome without any problem but it out be great if they start charging per messaging cost. Review collected by and hosted on G2.com.

The best thing is its simplicity. I am able to buit the chat bot so easily. After creating and deployed it on our website it feels like I am a developer who does not even knowany programming lanaguage. Its that simple. Just a drag and drop builder to create the chat bot. Now the best part is it use AI to give the answers to the customers querries. No matter which type of query they ask. Now there is no need to hire a dedicated person 24*7 for customer support queries. Review collected by and hosted on G2.com.

Chat bot requires the proper training to works efficiently other wise it would not fork correctly. Thats a time consuming thing. Other than tis I have not see any bug till now. Review collected by and hosted on G2.com.

I love how easy WizyChat is to use. It’s super simple to chat with customers and the setup was a breeze. The features like automated replies and seeing chat stats are really handy. It also fits right into our current system without any issues, which is awesome. Review collected by and hosted on G2.com.

The only thing I don’t like is that sometimes, support can be a bit slow during busy times. But they always help out eventually. It would be nice to have more ways to customize the chat look too. Review collected by and hosted on G2.com.

It's deep integration with livechat's robust customer support features which can seamlessly transit from chatbot to human support, providing realistic customer service experience. No coding is required when building and training the chatbot.The trained chatbox has the capacity of resolving customer's concerns with no delay. Easy to embed into websites and applications. Review collected by and hosted on G2.com.

Wizychat can be used by the novice because need knowledgeable team to train it for better outcomes. Review collected by and hosted on G2.com.

I had the option to set up a fundamental chatbot for my site in the blink of an eye, even with next to no coding experience. It's instinctive and easy to use, making it an incredible choice for organizations, everything being equal. Review collected by and hosted on G2.com.

Redoing the chatbot to impeccably match my image voice and handle complex questions can a piece challenge. There's some adaptability, however it requires more investment and exertion than I at first expected. Review collected by and hosted on G2.com.