Wise Wolves Reviews 2025: Details, Pricing, & Features

M J.

Marketing Manager

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

May 08, 2024

"Wise Wolves understands our business, not just how Salesforce fits into it"

What do you like best about Wise Wolves?

Wise Wolves customized our Salesforce solution to our actual needs, adding bells and whistles that really make our team happy. They’re Salesforce consultants, but they truly get the business processes so they can actually deliver a complete solution. Not every consultant does that. They’re as much of a biz ops consulting team as they are a Salesforce consulting team. Review collected by and hosted on G2.com.

What do you dislike about Wise Wolves?

This question is not applicable to us.// Review collected by and hosted on G2.com.

Recommendations to others considering Wise Wolves:

n/a Review collected by and hosted on G2.com.

What problems is Wise Wolves solving and how is that benefiting you?

Customers use our products for 20+ years so inevitably support tickets come in. All tickets were going to an inbox monitored by the Support team, but other teams lacked visibility, which really lengthened our internal communications process.. Wise Wolves built us an email-to-case intake process that pulled all support requests into a single dashboard that we could all see. Now I know exactly what’s going on with my customers so their trust in us has grown substantially over time. Review collected by and hosted on G2.com.

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Kiana-Lei S.

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Apr 23, 2024

"No way we’d be as successful or where we are today without Wise Wolves"

What do you like best about Wise Wolves?

Michael (the CEO) was involved in our project from the very beginning. It was really incredible to have him be so hands-on alongside his team. It’s that kind of personal touch that made me feel supported and made me feel like they really believed in our goals and our business. They were all in and it was so clear how much they care about their clients. It made the project so much less stressful and so satisfying when it came together. Review collected by and hosted on G2.com.

What do you dislike about Wise Wolves?

Nothing to note here. I appreciate all the time & effort taken by the whole team! Review collected by and hosted on G2.com.

Recommendations to others considering Wise Wolves:

Trust them! Treat them as part of your team (which they definitely were in our case). Review collected by and hosted on G2.com.

What problems is Wise Wolves solving and how is that benefiting you?

Before Wise Wolves, we were managing things in different tools (Google Calendar, our EHR system, Square, JotForm, and one massive spreadsheet), which was inefficient. Our team wasn’t able to track emails, new patient requests, appointment reminders, or billing without switching tools. It was causing a lot of extra work just to do their regular work. Combining all these workstreams into Salesforce was something I didn’t think was possible until we worked with Wise Wolves.

When Velour launched, we needed one Experience Coordinator for every two providers to handle scheduling, customer comms, etc. Now with Sales Cloud, one Coordinator can support eight providers; once Wise Wolves helps us implement Experience Cloud, we expect that to jump to one Coordinator for every 12 providers. We’re hoping to scale to new states and bring on more providers, and it’s really important to us that patients feel like they’re talking to a real person and not a robot as the practice grows. With so many parts of the job now integrated, Coordinators can focus on the personal touches that make our practice different while Saelsforce automates the rest. Review collected by and hosted on G2.com.

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