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Wise Systems Reviews & Product Details

Wise Systems' autonomous routing & dispatching software enables the perfect last-mile delivery experience for everyone in the process — recipients, drivers, dispatchers, and managers. From couriers to food and beverage distributors, top-shelf delivery is critical for customer retention and growth. The Wise Systems platform combines our powerful, AI-driven Dynamic Optimization Engine (DOE) with intuitive user interfaces to drive a high-performance operation. Our routing software is designed to improve the performance and efficiency of your deliveries. Ideal for operations of all sizes and many different industries, Wise Systems is proven to reduce fleet mileage, carbon footprint, and late arrivals, and increase efficiency.

Seller

Wise Systems

Discussions

Wise Systems Community

Languages Supported

English

Overview by

Alex Locklair

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Wise Systems Media

Wise Systems Demo - The Perfect Last-Mile Delivery Experience

Last-mile operations across the globe share a common challenge: balance customer service with fleet efficiency. Wise Systems' AI-driven dispatch and routing platform is specifically designed to offer the perfect delivery experience for everyone in the process. From delivery recipients and drive...

Wise Systems Demo - Dynamic Optimization Engine (DOE)

At the core of the Wise Systems platform is the DOE - a machine learning engine that continuously ingests data from operations and makes real-time routing decisions for your last-mile fleet. Housed within the DOE are our machine learning models. These provide significant fleet performance improve...

Customers want a few seemingly simple things — choice about delivery date and time, visibility into the delivery ETA, and efficient completion. Wise Systems has multiple products focused on your customer, giving you the ability to deliver the experience that reflects your business.

Drivers need the right tools that enable them to execute deliveries on schedule. They also need critical information at their fingertips. As the face of most organizations for customers, drivers’ performance and professionalism contribute directly to a customer’s perception of the company. The Dr...

Dispatchers juggle a variety of competing priorities every day. They need to ensure high levels of customer service while maximizing efficiency, in addition to managing exceptions, incoming orders, and reporting on daily metrics. For dispatchers, the key is to automate the process, minimize manua...

Managers are tasked with improving fleet efficiency and customers service - two critical goals that are in direct opposition to each other.

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AW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

1/6/2022

"Helpful tool"

3.5/5

What do you like best about Wise Systems?

The UI is laid out very well and intitutive. Review collected by and hosted on G2.com.

What do you dislike about Wise Systems?

The system is a little laggy sometimes, and you need to refresh to see your changes Review collected by and hosted on G2.com.

IF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

10/28/2021

"Wise Experience"

4/5

What do you like best about Wise Systems?

The clarity of data presented on the data illustration board makes it easy for the user to understand routes and status for each driver. The Wise staff are product experts and able to respond to customer/user questions on the spot. Review collected by and hosted on G2.com.

What do you dislike about Wise Systems?

The Wise team may want to consider working with the customer to determine timelines for product implementation. Our experience was that the implementation date was moved out multiple times. Review collected by and hosted on G2.com.

SK

Sean K.

Business Development Representative

Mid-Market (51-1000 emp.)

9/17/2021

"Great UX/UI that is easy to use"

5/5

What do you like best about Wise Systems?

Great user interface that allows me and my team to dynamically build and execute routes while having full visibility into my fleet's activities Review collected by and hosted on G2.com.

What do you dislike about Wise Systems?

The only thing I dislike about Wise Systems is that it has a very narrow focus compared to other systems. Doesn't have an ERP or territory planner Review collected by and hosted on G2.com.