When I Work Reviews & Product Details

I really like When I Work's one-click auto-scheduling feature. It's a real game-changer for managers like me who feel overwhelmed with spreadsheet work. This feature, along with the reusable schedule templates, helps me save up to 15 hours per week. It allows me to create schedules super quickly, by assigning shifts based on employee availability and qualifications. I also value that it supports multi-location scheduling, which is great for managing teams across various job sites or departments. The initial setup was relatively simple and convenient, making the whole experience more pleasant. Review collected by and hosted on G2.com.

Limited Advanced Labor Forecasting & Analytics Review collected by and hosted on G2.com.

I love the ease of use with When I Work. Having such an intuitive platform makes managing our front-end schedule so much easier, especially since we have a large team working across three studios. It's been great being able to easily send invites to the entire team, and everyone has found it super easy to use since then. I've really enjoyed how it eliminates confusion on the schedule by solving the subbing and shift trading issues we used to have. Review collected by and hosted on G2.com.

Really havent found anything that isn't working for us. Review collected by and hosted on G2.com.

I like the functionality of the schedule and the features such as open shift, users, etc. Review collected by and hosted on G2.com.

When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish there was a "modified date" and "printed date" "published date" on the schedule that acannot be changed. Review collected by and hosted on G2.com.

I like how When I Work provides the full schedule and doesn't rely on tools like email to communicate what's going on. It's much cleaner and clearer to use. I’m able to schedule my availability pretty far out and see what’s up and coming at the venue I work at. Review collected by and hosted on G2.com.

Sometimes I find it hard to navigate the website and find what I'm looking for, such as marking my availability.It's not that intuitive as to where to find things. Review collected by and hosted on G2.com.

I like how When I Work is pretty easy to use, similar to a spreadsheet where you can easily find your name and the time you're supposed to be there. It's straight forward, making scheduling simple. The initial setup was a breeze, and I appreciate the ability to easily add shifts for someone else if they have an excuse or are sick. Review collected by and hosted on G2.com.

I think it should have, like, a location for each person then you'll actually know where they're at. And the time they were supposed to be there within checking in or checking out. Review collected by and hosted on G2.com.

The software is extremely organized and easy to use. I'm able to schedule all of my staff on a weekly basis & view how many hours everyone has individually and collectively. Publishing the shift schedule in one place where we can see all shifts everyday is extremely helpful. Review collected by and hosted on G2.com.

Honestly, as of now, there are no downside for my scheduling needs for my fitness studio! Review collected by and hosted on G2.com.

Users consistently praise how intuitive and user-friendly the platform is — both on desktop and mobile. It’s straightforward to learn even for people who aren’t tech savvy Review collected by and hosted on G2.com.

Users report that the mobile app can crash, freeze, or fail to load, sometimes requiring a refresh or reopening — which can be frustrating when trying to clock in/out or check schedules quickly. Review collected by and hosted on G2.com.

I use When I Work to schedule shifts, track work hours, and communicate with my team all in one place. I love that it helps me avoid shift mix-ups and makes team communication clearer. It saves time and reduces confusion! I find it very easy to use, and scheduling is quick with everyone getting updates instantly. The initial setup was also very easy. Review collected by and hosted on G2.com.

I haven't seen a feature I dislike. Everything works well. Review collected by and hosted on G2.com.

I love that we can keep all 100+ employees in one scheduling platform. We use the location feature to keep the scheduled separate. I'm also able to send a message to all 100+ team members at the same time or choose which team members to send messages to. The initial setup was very easy. Review collected by and hosted on G2.com.

I think the time-off application could be improved. I'd love to be able to run a monthly report to see PTO balances. Review collected by and hosted on G2.com.

What I like best about When I Work is the alert notification system. If I forget to clock in, it sends me a reminder so I don’t miss a shift. It really helps me stay on track and avoid mistakes. Review collected by and hosted on G2.com.

What I dislike about When I Work is that it often has bugs. These glitches can be frustrating and sometimes affect how smoothly the app functions. Review collected by and hosted on G2.com.