Western Computer Reviews & Provider Details

Western Computer is a Microsoft Cloud Solution Provider (CSP) founded in 1987 to empower and enable mid-market and SMB businesses. Specializing in Microsoft Dynamics 365 and Power Platform solutions, services, and support, our 180+ senior-level experts bring advanced functional and industry expertise to companies across North America. With over 35 years of ERP, CRM, and business intelligence experience—and more than 1,250 successful implementations—we deliver solutions to meet the unique needs of specialized industries and companies of all sizes.      Western Computer is a proud 2024/2025 Inner Circle Member and finalist of the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards.

Provider Website

Seller

Western Computer

Discussions

Western Computer Community

Languages Supported

English

Services Offered

Microsoft D365 Consulting, Accounting Software, Distribution Software, Manufacturing Software, Managed Support Services

Locations Serviced

Canada, United States

Overview by

Amanda Sherry

Pricing

Pricing provided by Western Computer.

Microsoft Dynamics 365 Business Central Trial

Free Trial

25 User With One-Time Purchase

View More Pricing Information

Western Computer Media

Dynamics 365 Business Central Welcome Screen

Dynamics 365 Business Central Role Center

Dynamics 365 Business Central Power BI Integration

Dynamics 365 Sales - My Work List View

Dynamics 365 Contact Card View

Why Partner with Western Computer

Transitioning from NetSuite to Microsoft Business Central | Iron Container's ERP Journey

Managed Support Services

Official Downloads

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Western Precooling Systems Gains New Efficiencies, Live Insights, and Mobile Field Service on a Unified Dynamics 365 Platform with Western Computer

365ParcelShip by Western Computer

Why Choose Western Computer

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rohit s.

Mid-Market (51-1000 emp.)

4/28/2025

"Megan Griffith's Service"

5/5

What do you like best about Western Computer?

Easily available-there is not long waiting time- Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

There is nothing as such that I do not like- you guys are great Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Rohit,

We're thrilled to hear that you've had a great experience with us, Megan! Thank you for the recommendation.

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/7/2025

"BB Living Review"

4.5/5

What do you like best about Western Computer?

I like how user friendly the software is. I like that you can see all linked transactions and how you can click into something for more detail. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

It is a different software and there are so many things to learn. It feels like there are a lot of steps to do something. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We're glad to hear that you find our software user-friendly and appreciate the ability to see linked transactions and access detailed information. We understand that learning a new software can be challenging, and we're here to support you every step of the way.

Angela W.

Small-Business (50 or fewer emp.)

3/31/2025

"Great Customer Service!"

5/5

What do you like best about Western Computer?

Great Customer Service and knowledgeable employees. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

None that I can think of at this time. It has been a Great Experience. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Angela,

Thank you for your positive feedback! We're glad to hear that our team provided great customer service and quick responses to your questions.

Lesli J.

Small-Business (50 or fewer emp.)

5/7/2025

"This is my first experience with Western Computer."

4.5/5

What do you like best about Western Computer?

The staff, namely Megan Griffith, is amazing! Extremely knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I don't know of any dislikes at this time. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Lesli,

We're thrilled to hear that Megan provided you with amazing service! We pride ourselves on having knowledgeable staff who can assist with specialized accounting questions. Thank you for choosing Western Computer!

Verified User in Food Production

Mid-Market (51-1000 emp.)

5/16/2025

"Our consultant is very knowledgeable."

5/5

What do you like best about Western Computer?

The quick response and problem-solving.. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

The time some of these customizations take. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We transitioned from NAV to Microsoft Dynamics 365 Business Central a few years ago. Since then, we have implemented numerous customizations and addressed various glitches that we have encountered over the months and years. This will allow our business to become more efficient and keep growing. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We're glad to hear that you find our consultant knowledgeable and appreciate the quick response and problem-solving!

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

3/27/2025

"Wine Trade User Feedback"

3/5

What do you like best about Western Computer?

The people are the best part about Western Computer - we have a great working relationship with so many members. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Support timelines take longer than expected. Not all members are as responsive as we would like. We are also billed for many "bug fixes" that we don't understand or are responsible for the root cause of. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Be extremely thorough in your requests and testing. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer assists us regularly by answering questions about system functionality, bug fixes, new development, and version upgrades. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We appreciate your kind words about our team. We take your feedback about support timelines and billing seriously. Thank you for your recommendations!

Nadhine W.

Senior Accountant

Mid-Market (51-1000 emp.)

8/23/2024

"D365 Training and Support"

4.5/5

What do you like best about Western Computer?

having that one on one accessibility to train and support us with any questions we have. The sharing of the screen and step by step guidance has made a difference and impact on the overall training experience. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Not much of a dislike since im new to Carrington and the training through D365 with western computers, but perhaps an in person day to day assistance in training might be more helpful than online? it's hard to have everyone's concerns and questions addressed with a time constraint. It would be nice to have someone on site to help with training for the whole day? but might be more costly. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

I appreciate the prompt response and attention Lisa has been providing me. I think that makes a positive difference when considering support on software implementation perspective. I can also appreciate her attention to create a resolution on the spot if needed instead of waiting to have it resolved. Although, I understand there will be some resolutions that would be more suitable to adjust offline, she does most of it on the spot. Patience i think is key on both end. Im also amazed with the amount of knowledge Lisa has provided with accounting processes. Not only does she provide advise on the step by step operational key strokes on how to get something done, but also the method and reason behind it on an accounting perspective. My recommendation to someone considering western computers, is that they're in great hands with Lisa. She is the whole package. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Lisa Ramsey has been helping the Carrington team navigate our business operations through D365. She's answering, solving, implementing changes, solutions as we go live which has been both informative and helpful. Lisa caters to individual questions and assists in a resolution. if there are problems or restrictions in a set up, she will show us step by step in how to modify/fix, or she would be the one to make these specifications on the back end. Review collected by and hosted on G2.com.

Response from Amanda Sherry of Western Computer

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We are pleased to hear that Lisa has been instrumental in navigating your business operations through D365. We will continue to provide personalized support and solutions to ensure the long-term success with Dynamics 365.

Adrian S.

Small-Business (50 or fewer emp.)

8/21/2024

"Implementation of QBO to Business Central Experience"

5/5

What do you like best about Western Computer?

The most helpful aspect of using Western Computer for this project was the knowledge level of Lynn Li, with whom we were most closely working. Lynn's breadth of knowledge, patience, and ability to explain things were vital to our company's success with this implementation.

Not only did she complete every required task, but in my opinion, she consistently went above and beyond what would generally be expected of her and made sure that both myself and my Accounting Manager felt fully comfortable using the Business Central system. I can confidently say that our implementation would not have gone nearly as smoothly if we hadn't worked with her.

Lynn is an amazing asset to your team. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Of course, I would have loved to have had even more bandwidth with Lynn at Western Computers, but I also fully understand that she has many clients with whom she is working with. She was VERY responsive though, there are just only so many hours in a day. Review collected by and hosted on G2.com.

Response from Amanda Sherry of Western Computer

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We are thrilled to hear about your positive experience with Lynn Li and the successful implementation of Business Central. Thank you for recognizing her knowledge, patience, and dedication to going above and beyond for your company. We truly value her contributions to our team.

Greg B.

Mid-Market (51-1000 emp.)

4/26/2024

"Wonderful staff ready to always help."

5/5

What do you like best about Western Computer?

The most helpful aspect about Western is the freindliness of the staff and being able help even during frustrating circumstances. Often times I can see where another organizations have very stressful situations whereby Western staff fixed the problem but was a sight of calmness within the situation as well. Only making the resolution much easier.

The upscales of using Western is having a great team that knows all aspects of the operational system so if the customer needs to jump quickly to another area, Western is quick to help in that aspect as well. For example, I financial call might be caused from an unknown inventory control in which Western can quickly add a staff member with that expertsise should the issue be really complex. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

If had to be constructive but this is only due to high demand of business needs is there is a time or two whereby needing to wait for a specific staff member to resolve a concern. For example, Jane Doe might have been extremely helpful to resolve an issue and a company wishes to have Jane help again, but her schedule would not allow to speak to again for another day or so... Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Often times an organization might be looking at a new operational system to use versus that of another. Of course what assistance Western offers is extremely well but it would be good for that of the customer to know exactly what their needs are and although help given from Western, it would only help both sides in determinign best course of action for years to come. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western has been helpful on many levels. From financial analysis, inventory control, operational flow, etc. etc. (too many to remember to list). This benefits my orgnaztion in many ways from lowering operational costs in resolving these issues quickly, root cause analysis to be proactive next time, and less stress overall with company activities. Ultimately this resorts back to my orgnization saving large amounts of financial costs and some issues may never have been resolved without their help. Review collected by and hosted on G2.com.

Response from Amanda Sherry of Western Computer

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We're thrilled to hear that you find our staff to be friendly and helpful, and that we've been able to assist you in various aspects of your operational system. We understand your concern about the wait times for specific staff members, and we'll work on improving our scheduling to better accommodate our customers' needs. Thank you for recommending that potential customers carefully assess their needs before choosing an operational system. We're pleased to hear that our assistance has been beneficial for your organization, and we look forward to continuing to support you in the future.

Danica W.

Mid-Market (51-1000 emp.)

1/27/2025

"Detailed, helpful and patient training."

4.5/5

What do you like best about Western Computer?

Felix Morales and Alan Lyckowski are amazing. Anytime the Nucleus team has an issue, they are quick to jump in and fix.

The hands on training that they provided us was very detailed and helpful. They are extremely helpful and don't mind explaining things more than once. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Nothing! They are great and I would recommend them. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Danica,

Thank you for sharing your positive experience with Felix and Alan! We're thrilled to hear they provided detailed and patient training. It's fantastic to know they were quick to assist with any issues and offered hands-on support. We appreciate your recommendation and are delighted to be helping you transition from Quickbooks to Business Central. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!