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Western Computer Reviews & Provider Details

JS
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

They are HIGHLY knowledgable about Business Central and other aspects of Microsoft Office software. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Like any business, they have limited availability. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Setup the initial meeting. Have the conversation. Ask them all the questions you have about the problem you're tring to solve. If that conversation goes like the ones we've had, you'll be impressed. These guys were quick to figure out what we needed, how to get us there, and how to do it as cost effectively as possible. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We first contacted Western Computer after moving our finance management into Business Central using another partner. After months of endless problems and complications with our previous partner, we began looking for someone who could could help get us on the right track.

We were impressed with the team from Western from the start - they were able to diagnose many of our problems in just the first few conversations. Since then they've been able instrumental in helping repair, correct, and teach us many aspsects of how we utilize Business Central.

I can happily report that their initial estimate of how long it would take to fix our problems seemed optimistic to us when they first proposed it - however they got it done even less time than they estimated! We will be continue working with Western Computer. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Josh,

Thank you for your positive feedback about our team's knowledge and problem-solving abilities. We understand the importance of availability and will strive to improve in this area. We appreciate your recommendation and look forward to continuing to work with you to optimize your use of Business Central.

Western Computer Overview

What is Western Computer?

Western Computer is a Microsoft Cloud Solution Provider (CSP) founded in 1987 to empower and enable mid-market and SMB businesses. Specializing in Microsoft Dynamics 365 and Power Platform solutions, services, and support, our 180+ senior-level experts bring advanced functional and industry expertise to companies across North America. With over 35 years of ERP, CRM, and business intelligence experience—and more than 1,250 successful implementations—we deliver solutions to meet the unique needs of specialized industries and companies of all sizes.      Western Computer is a proud 2024/2025 Inner Circle Member and finalist of the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards.

Western Computer Details
Provider Website
Languages Supported
English
Services Offered
Microsoft D365 Consulting, Accounting Software, Distribution Software, Manufacturing Software, Managed Support Services
Locations Serviced
Canada, United States
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Provider Description

Western Computer is a software and services firm providing Microsoft Dynamics AX, NAV and CRM solutions.


Seller Details
Company Website
Year Founded
1987
HQ Location
Oxnard, CA
Twitter
@WesternComputer
1,172 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Western Computer is a technology solutions provider specializing in ERP (Enterprise Resource Planning) systems, particularly Microsoft Dynamics 365. They offer a range of services including implementation, support, and consulting, aimed at helping businesses optimize their operations and improve efficiency. With a focus on various industries, Western Computer combines technical expertise with industry knowledge to deliver tailored solutions for their clients. For more information, visit their website at https://www.westerncomputer.com.


Amanda S.
AS
Overview Provided by:

Recent Western Computer Reviews

DW
Danica W.Mid-Market (51-1000 emp.)
4.5 out of 5
"Detailed, helpful and patient training."
Felix Morales and Alan Lyckowski are amazing. Anytime the Nucleus team has an issue, they are quick to jump in and fix. The hands on training tha...
EG
Eric G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Business partner with us in the long term"
Responsiveness, and a team that is able to understand and comprehend the physical and logistical needs of our business. Business analysis skills an...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Business Central Implementation"
Our consultants - Felix Morales and Alan Lyczkowski. They are always willing to help us and fix the bugs on the spot.

Western Computer Media

Western Computer Demo - Dynamics 365 Business Central Welcome Screen
Dynamics 365 Business Central Welcome Screen
Western Computer Demo - Dynamics 365 Business Central Role Center
Dynamics 365 Business Central Role Center
Western Computer Demo - Dynamics 365 Business Central Power BI Integration
Dynamics 365 Business Central Power BI Integration
Western Computer Demo - Dynamics 365 Sales - My Work List View
Dynamics 365 Sales - My Work List View
Western Computer Demo - Dynamics 365 Contact Card View
Dynamics 365 Contact Card View
Why Partner with Western Computer
Play Western Computer Video
Why Partner with Western Computer
Transitioning from NetSuite to Microsoft Business Central | Iron Container's ERP Journey
Play Western Computer Video
Transitioning from NetSuite to Microsoft Business Central | Iron Container's ERP Journey
Managed Support Services
Play Western Computer Video
Managed Support Services

Official Downloads

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124 out of 125 Total Reviews for Western Computer

4.6 out of 5
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Western Computer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Western ComputerQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
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EG
Vice President
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

Responsiveness, and a team that is able to understand and comprehend the physical and logistical needs of our business. Business analysis skills and well as the technical aspect of the software. Keeping commitments to us on response times, and prioritizing our needs in times of need. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Sometimes, certain resources are in high demand, and lower priority issues may have a delay. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Spend extra time in the planning phase and determine how everything will impact your business. Make sure to have clear expectations on the services that are included with projects, and the TCO. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We are a manufacturing company in Southern Californa. Western has helped up deploy and develop our ERP solutions that work within our business needs. WMS, EDI, Credit Card Processing, Financials, Web integrations have all been handled as our business needs grew and developed. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Eric,

Thank you for your review. We appreciate your positive feedback and are glad to have been able to meet your business needs. We acknowledge the challenges with delays in support and will work on optimizing our processes to ensure an efficient response to all issues.

RI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

Rapid Problem Resolution: Their dedicated support team is always available to assist with any issues related to Business Central, ensuring minimal downtime and business disruption. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Every company has its strengths and weaknesses. While Western Computer has a strong reputation for providing quality services and support, there may be instances where specific clients have had less positive experiences, perhaps due to factors like miscommunication, unforeseen challenges, or differing expectations, but that's not the case with us. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

If you're looking for a reliable and experienced partner to help you with your business technology needs, I highly recommend considering Western Computer. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Our business often face challenges in managing complex business processes, particularly when dealing with electronic invoicing and order processing. These challenges can lead to delays, errors, and increased costs. Western Computer provides robust solutions and expert support to address these challenges. Their team of skilled professionals is dedicated to helping businesses streamline their operations and improve efficiency Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Thank you for your positive feedback! We are happy to hear that you have had an excellent experience with our support team and that we have been able to assist you in resolving issues quickly. We appreciate your recommendation to others considering Western Computer.

If you ever encounter any challenges or have any feedback for us, please do not hesitate to reach out. We are here to support you and address any concerns you may have.

Thank you for choosing Western Computer as your partner in addressing your business technology needs!

Kam M.
KM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

The response time that Felix and Alan give us is amazing and 5*! The hands on training and real time problem solving are so helpful. They are quick to help us meet our needs. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

nothing, everyone is great! We have no issues with the team. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

I would 100% recommend them to anyone looking for Business Central implenation. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Felix Morales and Alan Lyckowski have been extremely helping in getting our Business Central System live, we couldn't of done it without them!!

Thank you Alan and Felix for everything! Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Kam,

Thank you for sharing your positive experience with Felix and Alan! We are thrilled to hear that they provided you with amazing response time, hands-on training, and real-time problem-solving. Thank you for choosing Western Computer!

Steve V.
SV
Director of Information Services
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about Western Computer?

What I like best is their willingness to adapt and meet us where we are in terms of technology and understanding. They engage a lot of resources on large projects and every one of them demonstrates a high-level of platform expertise. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

The only thing I can come up with in terms of something to dislike was the fact that early phases of the project felt a little disjointed with CE workshops and F&SCM workshops happening separately which cause some duplicaton in requirements early on. That being said, I brought it up to the project team and they addressed it right away. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Due your due diligence and do yourself a favor and inlcude Western Computer in any RFP process. We did and we are very grateful we partnered with Western for our massive Dynamics 365 F&SCM / CE project. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Our business currently lives in a very disconnected world. We use Dynamics GP for ERP and Salesforce for CRM. The pursuit of making these two very different worlds work together has resulted in extensiive process friction, ad-hoc integration support, and numerous customizations. Addressing the pain points in cross-functional processes that include both front-office and back-office activities is incredibly difficult in our current environment. When we first engaged with Western Computer, we shared with them our vision to embrace the full Dynamics 365 experience and leverage the out-of-the-box integrations between F&SCM and CE to re-implement our business processes and Western did not blink. They made us feel that they could carry us through this very complex transition and, now that we are halfway through it, I now can say they are more than just talk. They have been an amazing partner in this journey and, with their help, we know we will get where we need to go and go live on Dynamics 365. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Steve,

Thank you for sharing your experience with Western Computer!

We are thrilled to hear that you appreciate our team's willingness to adapt and their high level of expertise. We apologize for any initial disjointedness in the project phases but are glad to hear that our team addressed it promptly.

We are committed to providing a seamless and efficient experience for our clients, and your feedback helps us improve. If you have any further concerns or feedback, please feel free to reach out to us. We are grateful for the opportunity to partner with you on your Dynamics 365 project and look forward to continuing to support you on your journey towards a unified experience.

Thank you for choosing Western Computer!

SD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

The team was great to work with and whenever we had an issue they were quick to resolve it. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I wouldnt say its a dislike but during our transition one of the team members of Western Computer left the company. He was my favorite to work with and was sad to see him go. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Understand that Western Computer is their to help you and make your life easier. They are extremly knowledgable and will do everything they can to make your system work for you. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western computer helped us transition our ERP data base to Business Central. We worked through multiple problems before we went live. Due to their knowledge and repsonsivness we were able to make a smooth transtion. Review collected by and hosted on G2.com.

Response from Amanda Sherry of Western Computer

We appreciate your feedback and are sorry to hear about the transition of one of our team members. We strive to maintain a high level of service and will ensure that you continue to receive the same level of support from our remaining team members.

LS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
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(Original )Information
What do you like best about Western Computer?

With Western Computer , they were able to teach us how to use Business Central . This was not an easy feat ! There were 4 of us who have never used this program and within months we were very knowledgeable and ready to go. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I have had no issues to dislike Western Computer. Not sure what else to say Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

They take the time to teach you fully to learn a program . There was no rushing or feeling pressured to learn it. Alan was easy to deal with , understand and he was encouraging. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We are new to Business Central. The help we have received from Alan has been amazing . Always available , knowledgeable and friendly. We have a standing meeting with Alan Lyczkowski each day at 11am. Any questions or if we need to learn something new , he is always available.I have learned how to do Cash Receipt Journals, Sales Invoices , Purchase Invoices and Customer Ledger Entries. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Lisa,

Thank you for sharing your positive experience with Western Computer! We are thrilled to hear that our team, especially Alan, has been able to provide you with excellent training and support for Business Central. It's great to know that you found the training sessions helpful and not rushed.

We appreciate your feedback and are delighted to hear that you are benefiting from the assistance provided by Alan. If you have any further questions or need assistance with anything else, please do not hesitate to reach out. We are here to support you every step of the way. Thank you for choosing Western Computer!

GJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

Western has friendly staff that communicates well and is very resposive. Western doesn't oversell you, what they sell you is what you get. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

They recommended ADP to us and working with ADP has not been a great experience. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

I would advise you that Western Computer is great to work with and very responsive. In looking back I would have tried vetting out the recommended vendors more instead of just relying 100% on what Western says. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We had been using Great Plains for a long time, but we decided to transition to Business Central. Western Computer was our business partner in helping to provide us with a smoot transition into Business Centeral, including recommending vendors to use. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Greg,

We are happy to hear that you had a positive experience with our team.

We apologize for any challenges you faced with the recommended vendor and appreciate your feedback. We will use your advice to improve our recommendations in the future.

Thank you for choosing Western Computer!

Amy S.
AS
CFO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Western Computer?

Alan L. has been extremely crucial for me and my team to ensure a smooth transition to Business Central. While the ride has not been without its bumps, Alan’s patience, guidance and general cheerfulness has been incredible. He works through all the problems one by one and ensures not only that we solve it but that we understand what happened and what we need to fix for any future issues that may arise. Personally, I am particularly glad I had Alan as my guide for this migration, he has provided me with sanity checks when most needed and provided a kind ear when some venting on the process was required. The migration was no small feat, and I am glad he was there and will continue to be there (for a little while) for us after the migration is complete. I would highly recommend Alan for anyone wishing to have a smooth Business Central transition. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

At this time there isn't anything I can put under this colunm. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

As we solely completed a migration to Business Central my recommendation would be to find a team that you can work with, one that understands what and how you work. I believe in Alan I was able to find that great connection. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

NeoLore is currently undergoing an accounting software migration from Sage Accounting to Business Central (BC) Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Amy,

Thank you for sharing your positive experience with Alan at Western Computer! We're thrilled to hear about the excellent support you received during your Business Central migration.

We appreciate your feedback and are delighted to hear that Alan's assistance has been invaluable to you and your team. Should you have any further questions or require additional support post-migration, please do not hesitate to reach out. We are here to help and ensure your continued success with Business Central. Thank you for recommending Alan and Western Computer - we are grateful for your trust and confidence in our services.

Verified User in Wireless
OW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
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(Original )Information
What do you like best about Western Computer?

They are able to fix our issues and understand what we need so I don't have to do alot of explainng my problem. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I honestly have nothing to dislike about Western Computer. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

We have used Western Computer as long as I have been with my company. They implemented Microsoft NAV back in 2014 for us. They understand how we use it and are very good at solving probelems for us. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

I had a issue with Jet Reports that our offsite IT department couldn't figure out. I kind of put it on the back burner to do later when I happened to be on the phone with Dan Williams at Western Comptuer solving another problem that my co-worker was having running her Jet Reports. He was able to identify that I needed to do an update and the previous method for running Jet reports was causing my issues. He took it upon himself to fix my reports so they would run correctly. This all was done faster than I expected. I was back up and running my reports in no time. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Thank you for your kind words! We are committed to providing excellent customer service and solving problems efficiently. It is great to hear Dan was able to resolve your issue with Jet Reports. We appreciate your continued support and look forward to assisting you in the future.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Western Computer?

The team is friendly, personable and willing to go the extra mile. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I actually think it is how we are setup that they have difficulties sometimes trying to get online to see behind the scenes what we see on the forefront. So that really isn't a dislike with the company overall. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

We use western computer as our advisors with Microsoft Navision. I've received help on learning the general ledger from one of their team members and have gotten great service. I implemented CCH Suretax and had to use a programmer to help with the installation and she was very instrumental in making the project a success. I look forward to working with the team in the future. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Not a problem actually. They have provided myself with some training of Microsoft Navision and helped implement CCH Suretax this past year. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi there,

Thank you for your review!

We're glad to hear that you have had a positive experience with our team and that they have been helpful in providing training and implementing CCH Suretax for you.