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What I like best is the variety of tools in one place, from member management to automated billing. Wellyx has been a game-changer for daily operations. Review collected by and hosted on G2.com.
The setup could be a bit smoother, but support was very helpful. Review collected by and hosted on G2.com.
15 out of 16 Total Reviews for Wellyx
Overall Review Sentiment for Wellyx
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Great Customer Service:
I have to give credit to Wellyx's customer service. They were really helpful in the beginning and always willing to work with us to resolve issues.
A Lot of Features:
Wellyx offers a ton of features, which is great if you're running a business that needs a lot of customization. They try to accommodate as many different scenarios as possible.
Eventually Got a Partial Refund:
After a lot of back-and-forth, Wellyx did give us a partial refund. It took time, but at least they were willing to work with us in the end. Review collected by and hosted on G2.com.
Over-Promised and Under-Delivered:
The sales team promised a lot that the software just couldn’t deliver for our business model. There was a huge disconnect between what was promised and what actually worked, which was really frustrating.
Way Too Complicated:
The interface was a nightmare. There were way too many tabs, buttons, and options that made it hard to do anything simple, like sending an invoice. We were constantly on support calls because we couldn't figure things out on our own.
No User Agreement and Lack of Transparency:
We didn’t ask for a user agreement upfront, and that turned out to be a big mistake. We paid for the service, and then had trouble getting any clarity about the terms, especially when we wanted to cancel or ask for a refund.
Let me know if you want to tweak anything! Review collected by and hosted on G2.com.
It covers all parts of our gym and spa so is comprehensive in its features. The support team are really helpful and go above and beyond what I was expecting. They copied my previous software forms manually and added to the system so my customers can sign waivers. It is also cheaper than my previous software, so I got a better software and saved money too :-) Review collected by and hosted on G2.com.
It is a comprehensive software so does take time to setup and learn, although the support team assist throughout this process. Once the software is setup though it is easy to use. Wellyx offered to train my staff to use the software at no additional cost but was simple to use once setup, so did that myself. Review collected by and hosted on G2.com.
We love the flexibility Wellyx offers, especially for managing bookings and sessions. It’s intuitive to use, and clients have responded really positively to the ease of scheduling. Review collected by and hosted on G2.com.
The mobile experience is good, but adding more customization options would make it even better. Review collected by and hosted on G2.com.
It covers everything, from client check-ins to billing and class scheduling. Wellyx is robust and has been a valuable addition to our business toolkit. Review collected by and hosted on G2.com.
There’s a bit of a learning curve for new users, but with support available, it’s manageable. Review collected by and hosted on G2.com.
The recent improvements in its setup showcase development but still not good to use. One feature that is not well is not having the option to handle cancellations and no shows for classes and services. Review collected by and hosted on G2.com.
While using Wellyx I have come across limitations. Despite having automated payment procedures and staff salary calculations there may still be errors within the system. Review collected by and hosted on G2.com.
Software is easy to use. Has really great features. It has really transformed our business and helped increase our revenue. Review collected by and hosted on G2.com.
I don't really have anything I dislike. Setup has become a lot more advanced then before but I enjoy seeing the new development. We have just introduced late cancellation and no shows for classes and services because of Wellyx and it has really improved the flow of customers and class bookings. Review collected by and hosted on G2.com.
This software has automated my administrative and clerical tasks and saved me quality time so that I may work on my business growth and development. All business administration has become streamlined and efficient. Worth buying this software, no matter how big or small your company! Review collected by and hosted on G2.com.
I haven't found anything wrong with it. It's a complete package. Review collected by and hosted on G2.com.
It is an overall solution for gym owners to manage their business operations. The best part is that it provides automation and sends automated email reminders. Review collected by and hosted on G2.com.
I have used many features of Wellyx, but I don’t find any interruption issue. However, with time, software should upgrade its features. Review collected by and hosted on G2.com.
As a user, I would like to say that Wellyx is an all-in-one software. It is helpful for me in managing the gym center. It has many features with supervision, reporting, and analytics. Review collected by and hosted on G2.com.
Most of the features are good. Major features are workable, but some minor features need to be updated. Review collected by and hosted on G2.com.
