Top Rated WellSky Personal Care Alternatives
I can honestly say that due to all of the glitches and lack of support over recents months, I like nothing about the software. Review collected by and hosted on G2.com.
lack of professionalism and accountability from everyone at WellSky Review collected by and hosted on G2.com.
Video Reviews
ClearCare Review
138 out of 139 Total Reviews for WellSky Personal Care
Overall Review Sentiment for WellSky Personal Care
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WSPC has many features that can help push your business forward: customizable reports, anayltics that you can create to the KPI's that are important to you and then schedule those reports. In addition to that you can cusotmize each profile to easily be able to find people in your system that match your current needs. Review collected by and hosted on G2.com.
Updating information can sometimes be clunky as there is no way to do a mass import of information independently. There can be a slowdown when y ou are trying to grab historically information. Review collected by and hosted on G2.com.
It's user friendly and its mobile. We can do almost all hiring needs inside Review collected by and hosted on G2.com.
Sometimes it has issues with intergration from Hireology Review collected by and hosted on G2.com.
I enjoy keeping up with my employee's time and payroll in an easy-to-utilize format. For example, by using the tag function, I can view all of my drivers' times from a single location. Review collected by and hosted on G2.com.
Our company has different divisions that utilize WellSky for various functions. I would like to see a more transportation-centric area as those needs differ from those of a home care or day center. Review collected by and hosted on G2.com.
The best feature is the notifications that remind us when our caregiver's certifications, training or IDs are expiring or when they miss their clock-ins. There are many things to be managing in a day and WellSky makes it that much easier to be on top of our records. Review collected by and hosted on G2.com.
What I dislike the most about WellSky is how excessively complicated the Clock in/out process is. There are too many questions to answer, and it is not a very intuitive process for our older caregivers. Review collected by and hosted on G2.com.
I love how easily accessible the WellSky Personal Care app is. It is very user-friendly and simple to use. I think that the app is easy to understand and very straight forward. Review collected by and hosted on G2.com.
I think that the WellSky Personal Care app can be a little tricky with some locations that are registered, so maybe finding a way to strengthen the signal for tracking the app. Review collected by and hosted on G2.com.
It's all in one - scheduling, billing, profiles about clients and caregivers. I like the use of tags, being able to adjust hours, being able to send out Carefiners on open shifts, etc. Review collected by and hosted on G2.com.
Some of the features are lacking since it tries to do everything. Sometimes there are uneeded steps such as needing to make notes twice to show on shifts. Also the Reports could be better. Review collected by and hosted on G2.com.
It's very user-friendly and easy to navigate. Review collected by and hosted on G2.com.
I truly don't have anything that I dislike. Everything is easy to work through with little to no problems. Review collected by and hosted on G2.com.
The ClearCare mobile app is extremely simple to use, it features a scrolling list of all your appointments and the requirements for each one. It allows fingerprint login which is great for caregivers as they need to access the app multiple times a day. There are a few other features of the app including the ability to request hours and view open shifts. You are easily able to request more work for your time off, if it is available. Review collected by and hosted on G2.com.
The app requires the use of GPS for tracking the caregivers location in relation to the patient. Sometimes the GPS shows that you are 30-40 meters away when you are inside the residence. Occasionally the app does have issues where it stops working after an update, however it is generally fixed quickly. Review collected by and hosted on G2.com.
ClearCare has the data and the tools you need to run and manage your home care business. I specifically like the dashboards/reports you can setup to establish key performance indicators. Review collected by and hosted on G2.com.
This may seem nit picky but I'd like to see a close integration with Outlook. We use Outlook as our strategic calendar and email system. When you collaborate with your referral partners you have to "cut and paste" emails into activities in ClearCare. For those Salesforce CRM veterans take a page out of their book with tight integration to outlook. Review collected by and hosted on G2.com.
