Webroot Business Endpoint Protection Pros and Cons

The feature we like most is the integration with our RMM solution. Review collected by and hosted on G2.com.

It's good at the basics and integrates well with our other products but I don't feel like this is the highest level of protection you can get. Review collected by and hosted on G2.com.

It integrates well for automated deployment with Atera.

Agents are responsiove witin 30 seconds to changes made ont he console Review collected by and hosted on G2.com.

I have used many endpoint products and there isnt much I can say from myh experience that is negative. If I had to say something, the console could use a UX person to clean it up a bit, but honnistly tis not bad. Review collected by and hosted on G2.com.

The management console is very user friendly, allowing for a very granular management of endpoints Review collected by and hosted on G2.com.

The product has essentially become ineffective as the threat landscape has evolved, OpenText (who purchased Webroot, has not expended any resources to bring the product into effectiveness against the current threats Review collected by and hosted on G2.com.

I like how easy to use is.

easy to install Review collected by and hosted on G2.com.

sometimes it didn't work fine with macOS devices.

I would like to have an online chat. Review collected by and hosted on G2.com.

Works with Datto very well, you can set alerts to create tickets if it's not installed/updated/detects something.

You can set Datto to install it as soon as Datto installs as well to save you some time.

I've not needed to work with their support much but when I have they've been very thorough. Review collected by and hosted on G2.com.

Not many features and trying to whitelist apps/IP's can be a bigger task than you want it to be. Review collected by and hosted on G2.com.

The price is right for smaller companys. Review collected by and hosted on G2.com.

I dont like that its hard to remove from cleints computers. Review collected by and hosted on G2.com.

It is working well and simple to use. We have many computers that we trust to Webroot Review collected by and hosted on G2.com.

There are some tricky parts that make it difficult to work with and use properly. Learning curve Review collected by and hosted on G2.com.

Being able to remotely set anti-virus scans is a great help Review collected by and hosted on G2.com.

When the UI changed I was not to fond of the layout Review collected by and hosted on G2.com.

I use both the Home and Business versions of this product, so I get to see both sides of this product. I will mostly focus on the business product in this review, as they both share similar protection but the business product gets more features.

I love the speed of the product, along with how lightweight it is on your computer. It does not interfere with the PC's speed too much, unlike other AVs. It is easy to install and forget about, as it silently works away in the background. I have used it for years, and I haven't had any issues with false positives. This product working in tandem with their DNS protection provides a great corporate experience as you can control what websites people can go on, you can add websites to a blacklist or a whitelist if you wish to make exceptions.

The business management portal works nicely and allows you configure all the options Webroot gives you in its program and being able to control it all centrally is a big bonus too, stopping end users messing with it. Review collected by and hosted on G2.com.

The things I dislike about Webroot are: The interface for the program itself is old looking, it could do with a design refresh. The Identity Protection system has broken Chrome/Edge in the past, multiple times, which has caused many frustrating problems on our end and for the customer, it has not been a problem for about a year now, but has been an annoyance for a couple of years.

Other than those main problems, I cannot think of anything major with what is wrong with webroot. Review collected by and hosted on G2.com.

Webroot does not drain system resources like other protection suites I have used before. Somehow it still delivers better protection as well. It really is the whole package. Review collected by and hosted on G2.com.

I genuinely cannot think of anything - i really can't. I actually just asked my colleague as well in case I was missing something obvious and he gave the same answer. Review collected by and hosted on G2.com.