Webgility Reviews (381)

Reviews

Webgility Reviews (381)

4.6
381 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent customer service and ease of use of Webgility, highlighting how the onboarding process and ongoing support make integration with QuickBooks seamless. Many appreciate the time saved through automation, allowing them to focus on other business areas. A common limitation noted is the sync frequency in the Base Plan, which some users feel could be improved.

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JD
Jon D.
Chief Revenue Officer
Small-Business (50 or fewer emp.)
"Prerit Agrawal is an amazing account Rep for Webgility!"
5/5
What do you like best about Webgility?

Webgility is a very streamlined and simple platform to use, but more importantly, their onboarding and specifically their reps (ours is Prerit Agrawal), is what makes the platform so easy. If you need an inventory sync between quickbooks and shopify, this is your solution Review collected by and hosted on G2.com.

What do you dislike about Webgility?

The dashboard button is a bit difficult to find on the login site. Other than that, no other concerns. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Good onboarding"
4/5
What do you like best about Webgility?

Haven't used it for a significant amount of time yet, but onboarding has been great. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

So far things have worked well in terms of setup. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Webgility?

The customer service of Webgility is great and fairly easy to use and record orders from Square to QuicKbooks Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Squar ePOS hosted by Weebly.com doesn't support Webgility. Review collected by and hosted on G2.com.

Pat K.
PK
Pat K.
Controller
Small-Business (50 or fewer emp.)
"Webgility Desktop Implementation Experience"
4.5/5
What do you like best about Webgility?

user friendly, easy to use, easy integration with QuickBooks Review collected by and hosted on G2.com.

What do you dislike about Webgility?

n/a, there is nothing that I can think of yet but if there will be anything I will edit it again.. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Great experience - very positive!"
5/5
What do you like best about Webgility?

We recently worked with Faizan Sheikh from Webgility to set up the integration between our new Shopify website and QuickBooks, and we couldn’t be more pleased with the experience. Faizan was absolutely incredible—professional, knowledgeable, and extremely patient throughout the entire process. He made what could have been a complex and overwhelming setup feel easy and straightforward. His ability to explain each step clearly and ensure everything was running smoothly gave us complete confidence in the integration. Thanks to Faizan, we’re now fully connected and operating efficiently.

Highly recommend Faizan and the Webgility team for anyone looking for seamless eCommerce and accounting integration support! Review collected by and hosted on G2.com.

What do you dislike about Webgility?

I have no dislikes for our experience with webgility. They have been very helpful during our connection process. Review collected by and hosted on G2.com.

Nichole K.
NK
Nichole K.
Owner
Small-Business (50 or fewer emp.)
"Effortless Transaction Management, Saves Tons of Time"
5/5
What do you like best about Webgility?

I love that I do not have to enter every single transaction, it is literally done for you. There are so many transactions, all I have to do is post the settlement report ! It is a smooth integration with QuickBooks. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

One thing I would like is a direct line to customer service instead of going through the chat function. They are pretty responsive, but I like person to person talking Review collected by and hosted on G2.com.

Tony D.
TD
Tony D.
Owner
Small-Business (50 or fewer emp.)
"Disappointing experience - Ended up switching over to a2x"
0/5
What do you like best about Webgility?

Sales person promised the world and it looked like a promising solution Review collected by and hosted on G2.com.

What do you dislike about Webgility?

They fell short and the system did not work. Payouts and payments did not match up in quickbooks. Spend 45 days with their support wasting time and at the end, we ended up hiring a company that recommended a2x and they handeled the entire process. Now we are out $400+ in money we gave them because their product did not work as it was sold. Review collected by and hosted on G2.com.

LOUIS-OLIVIER L.
LL
LOUIS-OLIVIER L.
SALES
Small-Business (50 or fewer emp.)
"Effortless Order Syncing Makes Work a Breeze"
5/5
What do you like best about Webgility?

The order syncing works flawlessly, and I appreciate the price mapping and inventory features. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

At the moment, I can't think of anything. Review collected by and hosted on G2.com.

KF
Kylee F.
Marketing & Operations
Small-Business (50 or fewer emp.)
"Great Customer Service and Simple QuickBooks Order & Inventory Sync"
5/5
What do you like best about Webgility?

Customer service is great and the app is really simple to use for recording orders to QuickBooks and sync inventory. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Currently, I haven't use the app much so I can't say about it Review collected by and hosted on G2.com.

Miguel C.
MC
Miguel C.
Manager
Small-Business (50 or fewer emp.)
"Exceptional Onboarding Support Made Integration Easy"
5/5
What do you like best about Webgility?

I really appreciate how detailed and comprehensive the onboarding sessions are. We're in the process of integrating BigCommerce, Clover, and QBO, which has been quite messy. Without Faizen's help, I wouldn’t have been able to manage it. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

I’m not a fan of the one-hour limi of onboarding session. Review collected by and hosted on G2.com.