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Top 10 Wati Alternatives & Competitors

By Wati
(322)4.6 out of 5

If you are considering Wati, you may also want to investigate similar alternatives or competitors to find the best solution. Communication Platform as a Service (cPaaS) Platforms is a widely used technology, and many people are seeking easily administered, top rated software solutions with community support. Other important factors to consider when researching alternatives to Wati include features and messages. The best overall Wati alternative is Twilio. Other similar apps like Wati are Gallabox, Interakt, FreshChat, and Gupshup. Wati alternatives can be found in Communication Platform as a Service (cPaaS) Platforms but may also be in Bot Platforms Software or Live Chat Software.

Best Paid & Free Alternatives to Wati

  • Twilio
  • Gallabox
  • Interakt
Show More

Top 10 Alternatives to Wati Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Wati stacks up to the competition, check reviews from current & previous users in industries like Education Management, Marketing and Advertising, and Information Technology and Services, and find the best product for your business.
    #1

  1. Twilio

    By Twilio
    (477)4.2 out of 5

    2. Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.

    Categories in common with Wati:

    Reviewers say compared to Wati, Twilio is:

    Slower to reach roi
    See all Twilio reviews
    #2

  2. Gallabox

    By MangoLeap
    (156)4.6 out of 5

    3. Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business.

    Categories in common with Wati:

    Reviewers say compared to Wati, Gallabox is:

    More expensive
    Better at support
    See all Gallabox reviews
    Customerly
  3. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (35)4.4 out of 5

    4. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Wati, Customerly is:

    Better at support
    Easier to do business with
    Visit Website
    #3

  4. Interakt

    By Haptik
    (63)4.5 out of 5

    5. Interakt for E-Commerce Promote & sell your products by engaging customers on WhatsApp Roll out high-performing, top-of-the-mind notifications to alert users about new product catalogs, back-in-stock goods, and much more.

    Categories in common with Wati:

    Reviewers say compared to Wati, Interakt is:

    Better at support
    More expensive
    See all Interakt reviews
    #4

  5. FreshChat

    By Freshworks
    (492)4.4 out of 5

    6. Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    Categories in common with Wati:

    Reviewers say compared to Wati, FreshChat is:

    Slower to reach roi
    Better at support
    See all FreshChat reviews
    #5

  6. Gupshup

    By Gupshup
    (52)4.4 out of 5

    7. Gupshup is an advanced bot and messaging platform.

    Categories in common with Wati:

    Reviewers say compared to Wati, Gupshup is:

    More expensive
    See all Gupshup reviews
    #6

  7. Intercom

    By Intercom, Inc.
    (3,324)4.5 out of 5
    Optimized for quick response

    8. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Wati:

    Reviewers say compared to Wati, Intercom is:

    Slower to reach roi
    Better at support
    See all Intercom reviews
    #7

  8. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5
    Optimized for quick response

    9. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Wati:

    Reviewers say compared to Wati, Zendesk Support Suite is:

    Slower to reach roi
    See all Zendesk Support Suite reviews
    #8

  9. Plivo

    By Plivo
    (729)4.5 out of 5
    Optimized for quick response

    10. Global SMS & Voice calls for businesses of all sizes

    Categories in common with Wati:
    Get a quote

    Reviewers say compared to Wati, Plivo is:

    Better at meeting requirements
    See all Plivo reviews
    #9

  10. respond.io

    By respond.io
    (280)4.8 out of 5
    Optimized for quick response

    11. Respond.io is a business messaging platform that connects contacts from any channel to every team.

    Categories in common with Wati:
    Get a quote

    Reviewers say compared to Wati, respond.io is:

    Better at support
    Better at meeting requirements
    More usable
    See all respond.io reviews
    #10

  11. Podium

    By Podium
    (1,845)4.6 out of 5
    Optimized for quick response

    12. Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

    Categories in common with Wati:
    Get a quote

    Reviewers say compared to Wati, Podium is:

    Slower to reach roi
    Better at support
    Easier to set up
    See all Podium reviews
    Customerly
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (35)4.4 out of 5

    13. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Wati, Customerly is:

    Better at support
    Easier to do business with
    Visit Website

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