Vonage Business Communications Pros and Cons

Ease of usage is next to none. User interface is exceptionally designed. Texting and chatting feature during the calls is very nice. Customer support has also been very good. I very frequently use the application for atleast 2-3 times a day. Review collected by and hosted on G2.com.

There are no such bugs to the best of my knowledge and in my experience of usage till date. Review collected by and hosted on G2.com.

It it the most seamless VoIP tool that I have used. The communication is a breeze with no fuss Review collected by and hosted on G2.com.

Nothing much to change in product feature , but customer service could be a little better. Sometimes it gets difficult to reach out to the team for support Review collected by and hosted on G2.com.

It is easy to use and it is multi user application ,without any failure provide good connectivity with end to end user over the global by net. Review collected by and hosted on G2.com.

I did not seen anything dislike in this app but need update some features. Review collected by and hosted on G2.com.

vonage made the set up process unbelievably easy. Everything is laid out where it is convenient to find- you do not have to dig through options to find what you are looking for. I also love that it keeps all employees phones and extensions grouped together to easily find the # or extension needed. Review collected by and hosted on G2.com.

I dislike how the app and desktop version run different. You can do certain things in the app that you cannot do on the desktop and vise versa. Review collected by and hosted on G2.com.

What I like the most about Vonage is that it is easy to use and it can be used on desktop and mobile which brings versatility, it's really easy to integrate and implament, we were using it daily! Review collected by and hosted on G2.com.

For certain features you can expect a complex set up process and sometimes the customer support responses can be slow. Review collected by and hosted on G2.com.

The intergration between Ezlynx & Vonage is great. It puts the client phone call in the client file so we can easily see who the person talked to. I also like that when the client calls their file automatically pulls up as long as the phone number is in the correctly. Review collected by and hosted on G2.com.

The only think I dislike is a new tab opens up for each client so if you are working on something you get interrupted with a new tab open in Google. Review collected by and hosted on G2.com.

The implementation of this Phone is really easy you just have to install the app on your laptop i used it all day to make my calls and it is easy to integrate with other programs Review collected by and hosted on G2.com.

the frame and the features its not amazing or impacting but I mean its a phone it's okay, customer support its quite well Review collected by and hosted on G2.com.

All in one place for communication with clients. Review collected by and hosted on G2.com.

If internet goes down, we cannot access. Review collected by and hosted on G2.com.

Vonage is great tool for communication. We can use easily. It also helps in Texting as well. Customer support is always there. Review collected by and hosted on G2.com.

Sometime call connection is not up to the mark. Review collected by and hosted on G2.com.

The best part was to have my business phone number on my existing devices without any additional equipment. It was much easier to use and maintain. I have used their voice messages and SMS quite significantly. Review collected by and hosted on G2.com.

Sometimes, the phone does not pick up the connection. I missed a few calls like that, but overall, it was manageable. Review collected by and hosted on G2.com.