Top 10 Voiptime Cloud Alternatives & Competitors

Top 10 Alternatives to Voiptime Cloud Recently Reviewed By G2 Community

#1

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with Voiptime Cloud:
• Auto Dialer
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Reviewers say compared to Voiptime Cloud, Talkdesk is:
More expensive
More usable
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#2

CloudTalk
By CloudTalk
(1,243)4.3 out of 5
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
• VoIP
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Reviewers say compared to Voiptime Cloud, CloudTalk is:
More expensive
More usable
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#3

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
• VoIP
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Reviewers say compared to Voiptime Cloud, Genesys Cloud CX is:
More expensive
More usable
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#4

Aloware
By Aloware
(590)4.2 out of 5
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
• VoIP
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Reviewers say compared to Voiptime Cloud, Aloware is:
More expensive
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#5

Ozonetel CloudAgent
By Ozonetel
(579)4.6 out of 5
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
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Reviewers say compared to Voiptime Cloud, Ozonetel CloudAgent is:
More expensive
More usable
Easier to set up
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#6

Five9
By Five9
(511)4.1 out of 5
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with Voiptime Cloud:
• Auto Dialer
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Reviewers say compared to Voiptime Cloud, Five9 is:
More expensive
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#7

Orum
By Orum
(363)4.6 out of 5
Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
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Reviewers say compared to Voiptime Cloud, Orum is:
More expensive
More usable
Easier to set up
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#8

Koncert
By Koncert
(369)4.6 out of 5
Sales engagement tools that scale to meet B2B outbound sales goals: AI Power Dialer Platform with 4 sales dialers: Multi-line AI Parallel Dialer, Single-line AI power Dialer, human-powered Agent Assisted Dialer and Click-to-Dialer. Cadence software enables automated multi-channel sales outreach via phone, email, video, text and social. Our platform features includes Quick Connect, Automated Local Presence, Automated Caller ID Health, Parking Lot, Remote Coach, Virtual Sales Floor, Conversation Intelligence, CRM Integrations and Analytics. Proud partners and integrated with Salesloft, Outreach, Hubspot & Salesforce. Soc2 Type II certified. GDPR & TCPA Compliant.
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
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Reviewers say compared to Voiptime Cloud, Koncert is:
More expensive
More usable
Better at support
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#9

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with Voiptime Cloud:
• Auto Dialer
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Reviewers say compared to Voiptime Cloud, NICE CXone Mpower is:
More expensive
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#10

JustCall
By Saas Labs
(2,084)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Voiptime Cloud:
• Auto Dialer
• Outbound Call Tracking
• VoIP
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Reviewers say compared to Voiptime Cloud, JustCall is:
More expensive
See all JustCall reviews