VoIP.ms Reviews & Product Details - Page 2

The platform is super easy. The layout works well to navigate to each part of the admin portal and get the pertinent information. The customer service is super fast to help. When we first migrated to VOIP.MS they offered simple setup guides in their wiki and when I had qeustions I was able to chat with a support technician right away and get any issues resolved. They were quick and easy to use making their service great. Review collected by and hosted on G2.com.

I can't say that I dislike much of anything. Many other companies offer more extensive, more elaborate features, but we do not need those since we have a PBX in our office. I could rattle off further minor details like merging the default did routing and the DID Point of Presence, so the servers are connected there, but that might be some other deeper setting useful to other companies. If anything at all, I wish they had telephone support since they are a VOIP provider. Review collected by and hosted on G2.com.

VOIP.ms is an easy-to-use, high quality VOIP platform that makes it simple for small businesses to set up and maintain a VOIP phone system. You can quickly create an auto attendant which will answer your main phone line and then automatically direct callers to their intended person or information source (e.g., a recording giving directions, fax number, etc.). The rates are very affordable. We have saved thousands of dollars in phone service charges by using VOIP.ms instead of one of the big telcom companies to manage our phone service. Review collected by and hosted on G2.com.

While they do have useful FAQs and a wiki with lots of information on setting things up, it is very much a DIY service, so there is a certain amount of basic knowledge that is required in order to get things set up. But I did learn how to use it very quickly. Sometimes it is a challenge to find where on the menu structure certain things are located. But again this is not a big problem. Review collected by and hosted on G2.com.

Their geolocated servers cover all our office locations and their pricing is transparent. We're on a pay-as-you-go model, so the more we use the service, the more we pay, but inverse is also true. Since online videoconferencing has gained traction, our staff relies a little less on the phone system, reducing costs for us. Review collected by and hosted on G2.com.

Their management backend feels a little dated or rather clearly made by a developer. Soemone who's less technical would certainly be lost using the interface. Since it's a quite customizable solution, a non-technical user could accidently break certain functionality if they poke around too much. Review collected by and hosted on G2.com.

I have been using it for a few years! During the pandemic with the need to have multiple kids on the phone at the same time, it was a life saver. I have a DECT SIP phone and with 4 phones being able to run simelatanously it allowed all my kids to be on the phone for school at the same time. Review collected by and hosted on G2.com.

Pricing! I feel there should be a better discount model Review collected by and hosted on G2.com.

I've used VOIP.MS for over 11 years; and am 100% satisfied. I've literally saved many thousands of dollars over what traditional phone services would cost ($1,100 in 11 years at voip.ms for 5 phone numbers ringing in every month)... Traditional phone lines (5) for 11 years would be in excess of $40,000 at $60/month (and we all know that AT&T gets more than $60/month per line!

I couldn't be more pleased with the service from VOIP.MS. Review collected by and hosted on G2.com.

Absolutely NOTHING to dislike! We're well satisfied. Review collected by and hosted on G2.com.

VoIP.ms is a very affordable VoIP solution. Their support is friendly and willing to help configure anything my company requires. My company does not have a central office so it's nice for my team to be able to take and make work calls just from an app on their phone. Review collected by and hosted on G2.com.

Because of the low price they do not have all of the functionality of some other VoIP providers (chief among this is the requirement to purchase a seperate VoIP app as they do not provide their own.)

They have some limitations in how picture messaging works and have no way have providing an autoresponder for incoming text messages. Review collected by and hosted on G2.com.

I have been a customer of Voip.ms since approximately April 2010. For 11 years, I have been delighted with this Voice Over IP company. Voip.ms provide high-quality service and extremely reliable. The options seem endless, and most, if not all, are included in the extremely low cost. Review collected by and hosted on G2.com.

The only thing that I can think of is that the payment method. As far as I am aware, we can only pay in US dollars, and I would like the option to be able to pay in Canadian dollars, not just US dollars converted to Canadian dollars. Review collected by and hosted on G2.com.

Call Quality, minor downtime, great customer service Review collected by and hosted on G2.com.

I have no dislikes there always inform of any problems and maitenance Review collected by and hosted on G2.com.

VOIP.ms staff is very helpful in all aspects.

I like that you can call them on the phone, email, or chat with them.

They are quick to jump on an issue if one comes up. Review collected by and hosted on G2.com.

The porting process, but VOIP.ms is not to blame. Review collected by and hosted on G2.com.

I have been a customer of VOIP.MS for more than 10 years straight, i am using the services more and more as my customer service grows, I am a voip provider and can propose multiple solutions based on the flexibility of VOIP.MS

They have an excellent and reliable service here in Canada, looking forward to many years more

Keep UP with your excellent work Review collected by and hosted on G2.com.

Would like to be able to offer Unlimited business plans in canada. Review collected by and hosted on G2.com.