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Voiclet Reviews & Product Details

JU
Systems Engineer
Human Resources
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Voiclet?

Voiclet gave me the chance to attend customer calls straight through my phone irrespective of my location. Voiclet gets rid of the necessity to have call center, I am able to answer numerous questions and increase satisfaction of customers. Review collected by and hosted on G2.com.

What do you dislike about Voiclet?

Voiclet has very few options for customization of the calling experience. I cannot add my branding information or key information after choosing the pre-call greeting or on-hold message option. Review collected by and hosted on G2.com.

What problems is Voiclet solving and how is that benefiting you?

Voiclet helps me in handling customer calls in a way I have never imagined. It provides a competent tool for free and mobile real time assistance, therefore enhancing the response and satisfaction rates. Review collected by and hosted on G2.com.

Voiclet Overview

What is Voiclet?

The rule to a successful business is the ability to provide customer support whenever possible. With Voiclet, you can take customers' calls wherever you are regardless of time and place, from their browsers to your phone directly. Voiclet also allows you to add different support agent to handle all questions any time, from the comfort of their own space. Voiclet supports calls from your website to your phone.

Voiclet Details
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Product Description

The rule to a successful business is the ability to provide customer support whenever possible. With Voiclet, you can take customers' calls wherever you are regardless of time and place, from their browsers to your phone directly. Voiclet also allows you to add different support agent to handle all questions any time, from the comfort of their own space. Voiclet supports calls from your website to your phone.


Seller Details
Seller
Hamza

HO
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Recent Voiclet Reviews

JU
Jean U.Enterprise (> 1000 emp.)
4.5 out of 5
"Convenient and scalable Solution"
Voiclet gave me the chance to attend customer calls straight through my phone irrespective of my location. Voiclet gets rid of the necessity to hav...
AH
Abdullah Ali H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Converting users into team members"
This way I could take the customer calls straight to my phone regardless of my presence at the office. It permits me to be synchronized and offer c...
JM
Jason M.Enterprise (> 1000 emp.)
4.5 out of 5
"Great use and worked great for communitcasting"
How quick and easy it was to use. Very usefull speech recognition tool
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Voiclet Media

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3 out of 4 Total Reviews for Voiclet

4.4 out of 5
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3 out of 4 Total Reviews for Voiclet
4.4 out of 5
3 out of 4 Total Reviews for Voiclet
4.4 out of 5
G2 reviews are authentic and verified.
AH
Risk Management Specialist
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Voiclet?

This way I could take the customer calls straight to my phone regardless of my presence at the office. It permits me to be synchronized and offer constant coverage even in cases where I have to work from home. Review collected by and hosted on G2.com.

What do you dislike about Voiclet?

The timely call drops have been an issue of concern throughout the exercise. One would have expected that some of the customer calls would be disconnected in mid-conversation and there were such incidences. Review collected by and hosted on G2.com.

What problems is Voiclet solving and how is that benefiting you?

Voiclet minimizes the requirement of having a special office phone network; hence, my team can operate from any location with an internet connection. It can assist in helping us not to miss or overlook client calls while on the move. Review collected by and hosted on G2.com.

OC
Customer support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Voiclet?

The quality on the calls and the interface Review collected by and hosted on G2.com.

What do you dislike about Voiclet?

Need to upgrade the time of response in the changes Review collected by and hosted on G2.com.

What problems is Voiclet solving and how is that benefiting you?

This solve the use of a lot of phones in one system, this help to optimized the team Review collected by and hosted on G2.com.

JM
Geotechnical Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Voiclet?

How quick and easy it was to use. Very usefull speech recognition tool Review collected by and hosted on G2.com.

What do you dislike about Voiclet?

It wasn't to complcated but was very useful when learned Review collected by and hosted on G2.com.

What problems is Voiclet solving and how is that benefiting you?

Communication and making it seemless Review collected by and hosted on G2.com.

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