Love the intuitive user interface and responsive fundraising focus. Review collected by and hosted on G2.com.
Some processes need modifying to accomodate Canadian needs Review collected by and hosted on G2.com.
Love the intuitive user interface and responsive fundraising focus. Review collected by and hosted on G2.com.
Some processes need modifying to accomodate Canadian needs Review collected by and hosted on G2.com.
Virtuous is more than a CRM. It's a full-suite technology hub for the modern nonprofit to leverage the power of automation to engage responsively with donors and drive radical generosity. Review collected by and hosted on G2.com.
There are very few downsides to the product Review collected by and hosted on G2.com.
The homepage allows you to see your support in various time periods, highlighting which supporters have dropped off or come on, and this is helpful for those who rely on fundraising support. Having all of your supporter's contact information, support status, and support history available in one search is immensely helpful. Review collected by and hosted on G2.com.
I dislike the red color on the homepage number that indicates when support over a period, and donors per period, have gone down. It can induce a less favorable psychological reaction when opening and seeing that. Review collected by and hosted on G2.com.
I find Virtuous University to be helpful as well as access to the Weekly Updates. I appreciate that there is always more information to learn and it's fairly easy to access answers in the Help area. Review collected by and hosted on G2.com.
There is some customization that I would love to have more access to. We have found ways to work around the obstacles and follow our process within Virtuous. . Review collected by and hosted on G2.com.
I appreciate the Virtuous focus on building relationships with donors. This is not just a money tracking software; this is an opportunity to follow up and build relationships with supporters. It even suggests which donors to contact on which days. Great service! Review collected by and hosted on G2.com.
The downside of my experience with Virtuous is that there are so many features I am not using. It is still meeting my needs, but sometimes I feel like I am navigating through unused tools to find the basics. Thank you! Review collected by and hosted on G2.com.
What is helpful about Virtuous is email syncing, notes, seeing engagement activity. Review collected by and hosted on G2.com.
We purchased the events module in June 2022 and it is still not functional. Also wishing there was a better way to separate a household when divorce happens, and that there was more functionality for managing volunteers and volunteer opportunities. Review collected by and hosted on G2.com.
Integration of key CRM features with key marketing, event and online giving tools. Allows a holistic engage to of the donor and limits the interoperability problems inherent in managing multiple platforms for each. Review collected by and hosted on G2.com.
Records search feature is not fuzzy, requiring you to search with too much specificity and making it hard to find a record you might not remember the name exactly. Review collected by and hosted on G2.com.
Having a platform that helps see beyond the dollars and cents helps our relational approach to donors. Seeing them as relational opportunities vs simply donors is vital. Being able to sort with tags, segments, and various criteria allows a better picture of our donor base. Review collected by and hosted on G2.com.
Still adjusting from our migration and learning the new "language" of the software has been difficult. Would also love to be able to search within queries within the Virtuous system. Review collected by and hosted on G2.com.
Virtuous is very intuitive. It is easy to learn and operate. Extremely helpful when you get stuck on something after you are fully functioning. Importing daily donations is very easy and does not take long. Review collected by and hosted on G2.com.
The receipts are not easy to create, the actual process is not difficult, but building your templates could certainly use some changes. Almost need to be. programmer to make it work well. Review collected by and hosted on G2.com.

I love the capabilities to track, celebrate and report donations! Virtuous does a wonderful job being customizable to each fundraising department/team/organization. I can't wait to use and implement automation further. Review collected by and hosted on G2.com.
I wish the query feature was easier to use! Review collected by and hosted on G2.com.
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Can there be a way to reassign a note to a different user even though you may be the user inputting the information?
Averages based on real user reviews.
3 months
14 months
9%