Virtuous CRM+ Reviews (281)

Reviews

Virtuous CRM+ Reviews (281)

4.3
281 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and powerful automation features of Virtuous CRM+, which streamline workflows and enhance donor management. Many appreciate how the platform allows for effective data organization and insightful reporting, making it easier to connect with donors. However, some users note that the customer support response times can be slow, which may hinder the overall experience.

Pros & Cons

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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Enhances Data Reporting with Seamless Automation"
4/5
What do you like best about Virtuous CRM+?

I use Virtuous CRM+ for entry and data reporting and I appreciate how it allows for faster import and connectivity. I like the automation features, which help with assignment and communication preferences. It assigns donors to gift officers, aligning with our business rules and ensuring the proper communication is sent out to donors, whether it's digital or mail. Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

No answer. Review collected by and hosted on G2.com.

Kaitlin C.
KC
Kaitlin C.
Director of Development & Marketing
Small-Business (50 or fewer emp.)
"Automation and Prospect Pipelines That Deliver"
4.5/5
What do you like best about Virtuous CRM+?

The automation function and prospect pipelines Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

We have just onboarded, so currently we are working through issues with naming conventions and household groupings. Review collected by and hosted on G2.com.

Kathy R.
KR
Kathy R.
Chief Philanthropy and Marketing Officer/Executive Director
Enterprise (> 1000 emp.)
"New cutting-edge donor-centered system"
5/5
What do you like best about Virtuous CRM+?

Excellent team to support you before and after implementation Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

more transition prep pointers would be helpful Review collected by and hosted on G2.com.

chad e.
CE
chad e.
Director of Development and Growth
Small-Business (50 or fewer emp.)
"Helpful Contact Notes"
3.5/5
What do you like best about Virtuous CRM+?

I enjoy the contacts information and the notes on the contacts Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

I don’t know how to use all of the aspects. Learning more now Review collected by and hosted on G2.com.

Donna C.
DC
Donna C.
Donor Relations
Small-Business (50 or fewer emp.)
"Great Support and Easy Scheduling for Streamlined Workflows"
4.5/5
What do you like best about Virtuous CRM+?

Great support system. Can easily schedule time to work on solutions or set up workflow. Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

Understanding all the capabilities and how to integrate with other systems. Review collected by and hosted on G2.com.

GR
Gomez R.
QC Specialist
Building Materials
Mid-Market (51-1000 emp.)
"Intuitive and Automated Tool That Saves Time Effortlessly"
4.5/5
What do you like best about Virtuous CRM+?

It has an intuitive interface that is very easy to use. No skills are needed to run this tool.

It is a highly automated tool that helps save on time. It automates tasks, build donors journey and also send information through emails for us with ease. Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

This tool can be costly for small enterprises. But it is generally a good tool. Review collected by and hosted on G2.com.

ZS
Zachary S.
IT Coordinator
Mid-Market (51-1000 emp.)
"Donor Management and Reporting Better Than Ever"
5/5
What do you like best about Virtuous CRM+?

Able to manage our donors and run reports better than ever before. Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

It takes a while to become comfortable with all the various settings, configurations, and options. Review collected by and hosted on G2.com.

Ashley M.
AM
Ashley M.
Operations and data manager
Small-Business (50 or fewer emp.)
"Robust Analytics & Reporting, but the CRM Learning Curve Can Feel Overwhelming"
3.5/5
What do you like best about Virtuous CRM+?

The options for analytics and reporting is very robust Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

Nothing particular about the CRM just learning the depths of everything can be a little overwhelming Review collected by and hosted on G2.com.

Kerie T.
KT
Kerie T.
Community philanthropy specialist
Small-Business (50 or fewer emp.)
"Great for Component program specialist for community, philanthropy Funds and Momentum Tracking"
4.5/5
What do you like best about Virtuous CRM+?

It’s good when working with component funds and tracking their momentum Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

All of the duplicate records that came in on the import of previous systems Review collected by and hosted on G2.com.

KB
Khaoula B.
Senior marketing manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Intuitive All-in-One Tool with Top-Notch Features"
4.5/5
What do you like best about Virtuous CRM+?

Virtuous has a intuitive and user friendly interface. I ta makes daily tracking and profile querying simple and straightforward.

It has great integration thus, it acts as an all-in-one tool for email marketing, event tracking and reporting. Review collected by and hosted on G2.com.

What do you dislike about Virtuous CRM+?

The customer support team is not very responsive. But other features are on top notch. Review collected by and hosted on G2.com.