Top Rated VirtualPBX Alternatives
I don't like much after their 10x price increase for a product with very little value. Review collected by and hosted on G2.com.
I was a customer for 8 years before the company suddenly increased their prices from roughly $60/month to ~$600/month. We had been using the product simply as a virtual voicemail service and were happy to pay about $750 / year for very little. However, this new pricing scheme would amount to making our least important piece of technology (basically a VM spam filter) more expensive than all of our CRM, collaboration tools, and other technology combined. VirtualPBX is terrible...customers BEWARE. Also, if they keep their strong rating here for much longer, I have to believe it is because fully business is happening with the review site because this is simply egregious. Review collected by and hosted on G2.com.
Video Reviews
Very cost-effective compared to T1
26 out of 27 Total Reviews for VirtualPBX
Overall Review Sentiment for VirtualPBX
Log in to view review sentiment.
I've been a longtime customer of VirtualPBX. Their service is extremely reliable and the quality is excellent. I rarely have an issue with my phone service. The pricing is also reasonable, especially for small businesses like mine. Also, the are quite a ew features that are included with my account. Review collected by and hosted on G2.com.
Nothing that I can think of offhand. I really haven't had any negative experiences. Review collected by and hosted on G2.com.
The support is excellent! Have been with them for many years, after having been with another service. Review collected by and hosted on G2.com.
They had started to use offshore support which was OK, but not like the US team.
Also, the fax component is average. Sending had problems. Review collected by and hosted on G2.com.
After using other services ,i concludes that i was paying to much for the services i need. Review collected by and hosted on G2.com.
Well I've grown accustom to a actual person answering for me.its comforting to the clients. Review collected by and hosted on G2.com.
I am pleased with the customer service that I have received with PBX. I have come upon some issues, but they have been very proactive in correcting them. Kathy Melendez and David have been amazing; they have been extremely helpful in making sure that my phone system is working correctly. Review collected by and hosted on G2.com.
I was having some issues with my incoming and outbound texts that were not being received, but it seems that it has been corrected. Kathy created a sheet for me to make sure I do not loose any messages. Review collected by and hosted on G2.com.
That you get unlimited calls, multiple virtual attendants & phone numbers Review collected by and hosted on G2.com.
The user interface can be a bit better. It can be a bit more aesthetically pleasing too. Review collected by and hosted on G2.com.
This is a great phone system for my business! Customer service is super helpful and really great. Review collected by and hosted on G2.com.
The dashboard is not as user friendly as I would hope, but you get the hang of it. Review collected by and hosted on G2.com.
Creating the account and getting the incoming greetings up and running using the temp number made the transition a snap. I was very impressed with the attentiveness and effective communication when they ported our phone number in. All without any additional costs. Lets be honest - we like the fact that VirtualPBX is one-third the cost of what we had been using. Review collected by and hosted on G2.com.
I wish it were easier to replace a recorded greeting file. It seems you have to upload a new file and re-link the recording into the correct spot on the tree, which makes fine-tuning the greeting segments a bit tedious. Review collected by and hosted on G2.com.
