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VCA Software Reviews & Product Details

VCA Software Overview

What is VCA Software?

With a claims engine as its core, VCA Software (formerly known as Virtual Claims Adjuster) is a global SaaS platform focused on improving policyholder satisfaction and retention, while providing a next-generation ecosystem to improve intelligence and function for all stakeholders from insurance carriers to third party administrators, brokers, independent adjusters, captives and self-insured companies. The VCA platform simplifies and humanizes the claims journey – ultimately creating more customer lifetime value.

VCA Software Details
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Product Description

VCA Software is a web based claims management software package which was built with you in mind.


Seller Details
Year Founded
1998
HQ Location
Bolton, Ontario
Twitter
@virtualclaims
203 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

KC
Overview Provided by:

Recent VCA Software Reviews

Irwin S.
IS
Irwin S.Mid-Market (51-1000 emp.)
4.5 out of 5
"My experience has been great and easy to use."
I like how it's laid out and easy to review and analyzes insurance claims for accuracy and authenticity
Jeyanthi M.
JM
Jeyanthi M.Mid-Market (51-1000 emp.)
4.0 out of 5
"Upload the claims and distribute for different departments to adjus easily"
It is easy to integrate with our existing billing systems, and we can automate the entire pricing and claims process to reduce a lot of person-hour...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Virtual Claims Adjuster Review"
simple and smooth implementation, efficient and effective
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VCA Software Media

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6 VCA Software Reviews

4.4 out of 5
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6 VCA Software Reviews
4.4 out of 5
6 VCA Software Reviews
4.4 out of 5
G2 reviews are authentic and verified.
Jeyanthi M.
JM
Project Program Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VCA Software?

It is easy to integrate with our existing billing systems, and we can automate the entire pricing and claims process to reduce a lot of person-hours—excellent UI for better viewing. Review collected by and hosted on G2.com.

What do you dislike about VCA Software?

It is pathetic to upload referral documents related to claims, as the storage is very minimal. Also, the process is more material-oriented meaning, that it is hard or even impossible to make custom decisions. Review collected by and hosted on G2.com.

Recommendations to others considering VCA Software:

It is an excellent tool for startups regarding claims processing, adjustment, and payment releases. Everything can be programmed and automated. Review collected by and hosted on G2.com.

What problems is VCA Software solving and how is that benefiting you?

I can pre-program the policies towards claims and adjustments so that the software takes care of the entire process. The multi-level supervision and approval chaos can be avoided. Review collected by and hosted on G2.com.

Irwin S.
IS
Marketing Consultant, Software Engineer, etc.
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about VCA Software?

I like how it's laid out and easy to review and analyzes insurance claims for accuracy and authenticity Review collected by and hosted on G2.com.

What do you dislike about VCA Software?

I don't like the glitches it has once in a while, although overall it's great. Review collected by and hosted on G2.com.

What problems is VCA Software solving and how is that benefiting you?

the problems I was solving were insurance claims for accuracy and authenticity Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VCA Software?

simple and smooth implementation, efficient and effective Review collected by and hosted on G2.com.

What do you dislike about VCA Software?

limited query and check writing function Review collected by and hosted on G2.com.

Recommendations to others considering VCA Software:

Great product worth taking a look at Review collected by and hosted on G2.com.

What problems is VCA Software solving and how is that benefiting you?

Able to provide easier training to staff , great tool for keeping company organized Review collected by and hosted on G2.com.

Nirali P.
NP
Associate Underwriter
Insurance
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VCA Software?

VCA is a easy to use, customizable and maximizes efficiency through a claims process. It allows user to access their files and documents at anytime through a mobile system and offers affordable pricing. It is very user friendly, and is a better way to manage claims. Review collected by and hosted on G2.com.

What do you dislike about VCA Software?

There isn't always enough storage space for users. Also, query functions are limited. Review collected by and hosted on G2.com.

Recommendations to others considering VCA Software:

Great software to implement, it is quick to learn and is very convenient. Review collected by and hosted on G2.com.

What problems is VCA Software solving and how is that benefiting you?

Ease of business and claims management. VCA definitely maximizes efficiency in dealing with claims, it also has a great suite of adjustment tools. Review collected by and hosted on G2.com.

Yen N.
YN
Quality Configuration Audit Senior
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VCA Software?

It's straight forward and easy to use. It doesn't require too much training to get used to. Review collected by and hosted on G2.com.

What do you dislike about VCA Software?

Sometimes freezes on me. I have to restart and try again. Review collected by and hosted on G2.com.

Recommendations to others considering VCA Software:

Restart if experiencing hang ups. Review collected by and hosted on G2.com.

What problems is VCA Software solving and how is that benefiting you?

Being able to access claims whenever needed. It gives more flexibility. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VCA Software?

The process for entering customer data to get the claims started Review collected by and hosted on G2.com.

What do you dislike about VCA Software?

There has been very few software updates. Review collected by and hosted on G2.com.

What problems is VCA Software solving and how is that benefiting you?

The software has been very helpful when processing customer claims. Review collected by and hosted on G2.com.