Vetport Reviews & Product Details

Straight-forward. Easy to use and navigate. No "click fatigue".

I previously used Vetport for many years. I switched to a different software, and am in the process of switching back. Only after experiencing the difficulties and redundencies of another software, did I appreciate Vetport's direct and efficient navigation. It is easy to see everything for a single patient without searching through lots of tabs, opening pdf's, etc. It is scaleable, and can work well for practices like mine (single DVM) and larger hospitals. Review collected by and hosted on G2.com.

There are way more positive features than negative. That being said, I initially left Vetport due to software glitches and poor customer service. The software was never updated like most apps where glitches occur, or features do not work properly (Legacy version). I am not sure if the new release is updated with new features and corrections or not. Either way, I am switching back to Vetport. Review collected by and hosted on G2.com.

Sends emails to clients, not very much more to say that is positive Review collected by and hosted on G2.com.

Poor customer service support, slow cloud-based services, the format is not user friendly, value low, do not get stuck with this system, the format is horrible, annual fees is the ONLY thing which is important to this company, the rot starts at the top, just kept going with the system to avoid change Review collected by and hosted on G2.com.

Very useful product for a mobile practice like mine. Review collected by and hosted on G2.com.

Customer service; I’ve been trying to get a back up of my records for over a month now I have paid for it and I’ve still heard nothing from them neither the back up nor response to my requests Review collected by and hosted on G2.com.

Patient portal, and inventory management are my favorites.

Just started patient portal, already I'm in love with it since my clients can access their pet records. It is saving time for my hospital team.

Bill payment makes it easy to collect payments.

The one thing I'll recommend adding is insurance tie ups. Review collected by and hosted on G2.com.

Not any in particular. But it is a vast application. and may be overwhelming for some.

I've read some of their how to blogs. So it was easy for me. Review collected by and hosted on G2.com.

I have experienced a friendly support and never-seen before quality EMR as well. Easy integration with my laboratory and radiology equipments Review collected by and hosted on G2.com.

Unless trained very well we will not be able to make a maximum use of the application. Review collected by and hosted on G2.com.

I enjoyed the simplicity in entering charges on each patient's profile. I also liked the short cut to the patient profile from the schedule. Review collected by and hosted on G2.com.

I dislike the way quick notes are entered and found it tedious when entering in vaccines given from history. Review collected by and hosted on G2.com.

The best thing is that all of the days notes and diagnostics are all together. Review collected by and hosted on G2.com.

The support is horrible. The method of inputting information is not user friendly Review collected by and hosted on G2.com.

Great flexibility and highly customizable. It initially fit my needs well and was reliable. I'm not sure if the instability has been that there is a lot of buggy code being added or if I just didn't initially have enough files for the problems to be obvious. Review collected by and hosted on G2.com.

Where do I start? Records that are supposed to be permanent get changed without anyone at my office even opening the files. There are constant problems with photos uploading - one never knows if the same size file will take 2 minutes or 24 hours to upload. Graphing is totally illogical with bar graphing type of x-axis but graphs plotted as line graphs.

Files that belong with one patient showing up in another patient's file that hasn't been opened in months.

Reminders that are deleted when they should be and no way to have more than one reminder in the system for any item so that you cannot set up a year's reminders if something is needed more than once such as twice yearly physical exams or serial urinalysis or blood work.

Last week we had a rabies certificate that printed with a date on it for vaccine administration listed as last year on a date we didn't even se the cat!

The system is just getting more and more buggy. Review collected by and hosted on G2.com.