VerticalResponse Pros and Cons

Pretty easy to work with and get started. Review collected by and hosted on G2.com.

You only get 300 emails for free. My first blast had 900 emails so I had no choice but to upgrade to a paid plan. Review collected by and hosted on G2.com.

It's okay with customizing templates, but other than that...not much to say. Review collected by and hosted on G2.com.

You can only upload JPEGs, it's text editor does not deal with formatted text well. I need to copy in plain text if I want it to in any way resemble what it is meant to in the viewer. The plain text version is terrible. Social share options look like they are from 1998. Review collected by and hosted on G2.com.

The ease in which emails can be sorted and bounced addresses phased out. Review collected by and hosted on G2.com.

Email Wizard is not very easy to navigate. May be because we haven't upgraded, but it doesn't seem very intuitive. Review collected by and hosted on G2.com.

Great pricing for the product and all of it’s capabilities Review collected by and hosted on G2.com.

Nothing it’s great we love it and it has been a necessity to our organization Review collected by and hosted on G2.com.

I love how user friendly the website is. I can create social media and mass email content easily! Review collected by and hosted on G2.com.

I dislike that there is not more free content. Review collected by and hosted on G2.com.

Easy to use interface. Thats about all I like. Review collected by and hosted on G2.com.

We run email campaigns with links to download a paper, or watch a video, or attend an event. Post campaign we run a list of people that "clicked the link" so that we can call and follow-up. Come to find out that many of these reported clicks are "false clicks". They did not click the link after all. This ends up being a HUGE waste of time for our sales guys. Review collected by and hosted on G2.com.

easy to use templates made setting up new emails quick and painless Review collected by and hosted on G2.com.

You cannot export analytics from the reporting dashboard?! Review collected by and hosted on G2.com.

Upon researching for an email resource, I came across some vendors that required subscriptions that were not affordable for my operation, nor did I need the amount of emails that were in each subscription level. Others had the option to buy just the emails you would use, again it was unaffordable. I came across Vertical Response, and honestly the think that attracted me at first was the price. Upon using it, it was very easy to use and I was sending an email within no time. Review collected by and hosted on G2.com.

One drawback is that many of my email campaigns were only seen by 30% (if that) of the people I emailed. I collected emails at trade shows and used those emails within the campaign. Some of the emails were wrong, but I gather the majority of the ones that were not opened were sent to spam. This is upsetting because I confirmed my information and that I gathered the emails from the email owner knowing they would be receiving it. Review collected by and hosted on G2.com.

I like the simplicity, and the forced step-by-step processing Review collected by and hosted on G2.com.

Vertical Response has really basic layout options and visuals Review collected by and hosted on G2.com.

This is a program that can be easily used with newsletter sign-ups online on your own website and for maintaining a segmented, targeted database. It also has a simple design tool that beginners can use to craft an email, along with the option for html creation for those with advanced knowledge of crafting online newsletters. Review collected by and hosted on G2.com.

Having to update an html newsletter when I'm not familiar with html.... and sometimes I run out of room on my photo library storage. However, these are minor issues and easily overcome. Review collected by and hosted on G2.com.