VerticalResponse Pros and Cons

Vertical Response has great technical support. I've called in or done live chat with great results. E-mail is not my main profession, but I need it for the non-profit I am involved in and they have been great! Review collected by and hosted on G2.com.

I wish they had live seminars like Constant Contact does. Review collected by and hosted on G2.com.

that you have customer service chat option Review collected by and hosted on G2.com.

very difficult to adjust and fix. Doesn't email the same to Google and Outlook. Review collected by and hosted on G2.com.

This product is extremely easy to use and has a great interface. Review collected by and hosted on G2.com.

This product is not as useful as exact target Review collected by and hosted on G2.com.

Salesforce integration, list segmentation, personalization, Google analytics integration, professional pre-made templates, better for non-profits and smaller businesses Review collected by and hosted on G2.com.

The HTML editor is finicky with custom HTML, but that's the case with most ESPs. Also, not really meant for businesses with lists over 40,000. Review collected by and hosted on G2.com.

Easy to use. Minimal training investment required. Can be broadly distributed within an organization. Cost effective. Superior introductory try-before-you-buy option. Review collected by and hosted on G2.com.

Stand alone product. Little (no) integration with other marketing dimensions. Review collected by and hosted on G2.com.

Vertical Response offers strong email deliverability for smaller businesses: seamless Salesforce integration, dynamic content, powerful segmentation tools, industry-standard analytics. Additional advantages: the service is cheaper than others and it's an easy-to-use tool. Review collected by and hosted on G2.com.

Vertical Response lacks a free plan. Also, ExactTarget, for example, is better positioned to perform client mailings over 100,000 messages per month. Review collected by and hosted on G2.com.

It is an easy product to use, and helps me get in and get things done. Using it for the last 10+ years in different organizations was helpful to me that I did not have to learn a new tool. Review collected by and hosted on G2.com.

Reaches our customers quickly, terrific templates, and user friendly. Review collected by and hosted on G2.com.

Vertical Response is very easy to use. Review collected by and hosted on G2.com.

My biggest complaint about Vertical Response is that if you hit send message, there's no way to cancel it. There should be a 10 minute or so grace period for you to cancel in case you accidentally hit send on the wrong message. Also, sometimes the actual site is down, which is frustrating when you're trying to send a message. Review collected by and hosted on G2.com.

Vertical Response is very easy to use and implement and train marketing team of its use. Review collected by and hosted on G2.com.

There is no ability to use the program for automated remarketing Review collected by and hosted on G2.com.

It does what it says on the tin. Its not the best email marketing system but it defiantly isn't the worst. It has good integration with Salesforce. Review collected by and hosted on G2.com.

Deliver-ability of emails could be better and analytics could be better too. dotMailer is a lot better in that respect. Review collected by and hosted on G2.com.