Vertex AI Search and Conversation Pros and Cons

Ease of integrating the documents as well as any storage like BigQuery and more recently CloudSQL and other data via API mecahnism. It does all the Vector embedding, Ranking, RAG all in the background and is pretty fast or the search results are instantaeous. Review collected by and hosted on G2.com.

The limited data integration capabilities. Limitation to have own the domain to enable search on it. Can't index 3rd party domain, which AWS Kendra allows with aceptable use policy. Review collected by and hosted on G2.com.

It is a unified platform that enables seamless integration with your products Review collected by and hosted on G2.com.

Data privacy and model bias are the 2 big issues that I have faced Review collected by and hosted on G2.com.

Cutomized conversation, tailored to one's needs making the responses relevant

Keeps learning and enhancing solutions Review collected by and hosted on G2.com.

Security conerns since it is connected to internal data systems Review collected by and hosted on G2.com.

Google's existing search performance is there, but also with Generative AI.

No-code solution, easy to start. Built in scraper so that you don't need to write any code at all and have a UI available already OOTB. Review collected by and hosted on G2.com.

The URL pattern matching, as well as how snippets are generated, is blackbox. Review collected by and hosted on G2.com.

Vertex AI Search has the ability to scale machine learning models and Pre build models.AutoML helps in automating some parts of Machine learning. Review collected by and hosted on G2.com.

Cloud based services will not connect if the internet connectivity is poor.

The platform is a little complex for a users to start and comprehend few metrics. Review collected by and hosted on G2.com.

Simple and less than 5 steps setup of search and conversation on any website or storage or structured or unstructured data that an organization can have. Can start to concverse with the data as soon as 1 hr of setup. Review collected by and hosted on G2.com.

Setup takes a while for some unstructured data and if the files are huge for it to be indexed and be available for search. Conversations may not be completly accurate. Review collected by and hosted on G2.com.

We used Vertex AI Search and Conversation for a chatbot PoC last month. The straightforward orchestration interface that reduced need for code making pilots easier to implement. Still enabled that functionality for situations where further customisation was required. Review collected by and hosted on G2.com.

Technical documentation needs alot of work, we had to figure it out blind. Review collected by and hosted on G2.com.

That it is a managed service integrated with all GCP tools . Also, the value that is possible to offer, since it is possible to provide generative AI for conversations and interaction with costumers for any business Review collected by and hosted on G2.com.

Sometimes it is a bit difficult to implement if the engineer does not have strong background on coding Review collected by and hosted on G2.com.