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Verloop.io Reviews & Product Details - Page 23

Verloop.io Overview

What is Verloop.io?

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step.

Verloop.io Details
Languages Supported
Arabic, Bengali, English, French, Gujarati, Hindi, Kannada, Malayalam, Marathi, Malay, Spanish, Tamil, Telugu, Thai, Chinese (Simplified)
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Product Description

Verloop.io is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.

How do you position yourself against your competitors?

Verloop.io is an end-to-end customer support platform that enables companies to answer repeated questions, engage with customers in live chat, schedule meetings with the sales and support teams, send automated updates to customers, and capture leads among other things.

Businesses can set the platform in the language of their choice to communicate with their primary audience. Also, Verloop.io allows integration with other software to sync data and provide seamless and personalized interaction.

The dashboard provides a streamlined experience and intuitive reports. And by keeping customer satisfaction first, Verloop.io is constantly evolving its features to meet user requirements.

And, to top it all, the platform is scalable and completely secure (GDPR compliant).


Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,502 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
Description

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.


VT
Overview Provided by:

Recent Verloop.io Reviews

OV
Oshita V.Enterprise (> 1000 emp.)
5.0 out of 5
"Very likely and Awesome"
It's ease in extracting the reports and to view the performance individually on a daily or monthly basis. Also, it sends an automatic report if we ...
SM
Sadhna M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Chat verloop"
It very user friendly and smooth to check the details.
LX
Lifin X.Mid-Market (51-1000 emp.)
5.0 out of 5
"The best in class for automating customer engagement,"
Extensive Automation Capabilities. Ease of use. User Experience. Ease of implementation. Integration Capabilities. Customer Support.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Verloop.io Media

Verloop.io Demo - Advanced Dashboard
Average CSAT score, user insights, resolution rate, and a lot more can be found on this revolutionary dashboard.
Verloop.io Demo - Easy-to-build interface
Build your bot flows easily in just a few minutes.
Verloop.io Demo - Chat Room
Know the customer's intent, and everything necessary to hold better conversations.
Verloop.io Demo - Generate or Schedule your Reports
Get beautiful reports delivered to you whenever, wherever.
Verloop.io Demo - Facebook Bot
You can connect Facebook and automate responses. Same bot can work on both Facebook and web widget.
Verloop.io Demo - Sparks - Quality Analysis
Elevate conversation analysis by creating and managing these specific instances, Sparks
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Video Reviews

228 out of 229 Total Reviews for Verloop.io

4.7 out of 5
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228 out of 229 Total Reviews for Verloop.io
4.7 out of 5
228 out of 229 Total Reviews for Verloop.io
4.7 out of 5

Verloop.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Verloop.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

Verloop Looks fantastic. The UI seems lacking on other Bot Development web app that Ive used. Its very intuitive as well Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

As much as I like the people on the team *Theyre really nice* Getting it set up was kind of confusing on my own. They are willing to help though Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

Really take your time to study all of the different things you can do with it because they develop new features and add value to the platform all the time. Also reach out to their customer support if you have questions cause theyd be more than happy and willing to help you. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Just how to do basic things. I got verloop at the beggining so there wasnt alot of hands on training tutorials for different use cases that were done in a way non techies could understand. Im not sure if they changed that but that was my main concern at the time. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

Verloop is one amongst the best chatbot servicing i have come across. I'm really impressed with it's ease of use and quick response time. I would highy recommend Verloop for personal and business needs. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Verloop needs to compete with a myriad of similar platforms. However, having said that, Verloop definitely stands out on the account of it's customer friendly platform. Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

A fantastic platform for ease of use for lead generation for all business types. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Verloop is great for generation of leads for e-commerce businesses. There is potential of your business being picked up with while interfacing with Verloop. Review collected by and hosted on G2.com.

Verified User in Internet
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Verloop.io?

The ease of integration and the self-explanatory Chat flow gives Verloop Chatbot an added advantage over its other counter products in the market. It has helped us to scale our Customer Support in a way which not only helps the end user with real-time resolution but also provides relevant context to the CS Agent in case of a Chat transfer to Human Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Analytics piece is yet to be deep dived at the same position that their Product holds in the industry Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

It was more around reduction of Customer Support TAT by automating the flows for the user and enabling them on the Self Help aspect Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Verloop.io?

I Love the way it integrates with Slack to capture leads in real time. Reduces our chat handling efforts. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Nothing at present. Even free edition having lot of feature to manager small company. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

I solved my and my teams efforts and time to always be online during business hours. Now we are working on productive works and totally depend on verloop for online visitors. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

Great Product, easy to integrate with our website. The response time is very apt and has certainly increased funnel conversions Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

at times , the answers from the bot become reduntant.. Could be more developed. Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

Great Product, Easily Integratable and can be made functionally live within just 24 hours. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Directly visitors to potential leads Review collected by and hosted on G2.com.

Verified User in Graphic Design
IG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

I read a news about Verloop so i try to use in my website and works perfectly. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

I do not dislike anythinh is easy even if you dont have any knowledge in programming. Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

If pretty happy with the resultds of this product. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

It's perfect to been in touch with your customers. Review collected by and hosted on G2.com.

MI
Web Designer & WP Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Verloop.io?

Verloop came with receipt that can give you free mind how to teach your bot done for any question from your visitor and for the good reason we can exactly take over the conversation from bot to real human support. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

need for mobile app to make more efficient Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Handling for repeat question of our web visitor and that give us more time to concern to business flow not only to handling customer questionary. Review collected by and hosted on G2.com.

AS
Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

The ability to customize the chat flow and customization per segment to shorten the process and ability to insert CTA button in one of the choices in chat. The AI needs polishing but I can see it growing to be a more useful tool. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

not being able to change domain of the account on verloop. Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

if you want a custom flow this is the tool that will simplify your chatbot experience. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Being able to answer queries and give solutions to common problems that people encounter. EX. for new accounts, i can push download of APP or web signup. Something that people would hesitate doing if they were on their own. Review collected by and hosted on G2.com.