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Verint Workforce Management Pricing Overview

Verint Workforce Management has not provided pricing information for this product or service. This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Verint Workforce Management to obtain current pricing.

Name	Price	Features
Enterprise	$	26% less expensive than the avg. Contact Center Workforce product Read Enterprise Reviews

Name

Price

Features

Enterprise

$

26% less expensive

than the avg. Contact Center Workforce product

Read Enterprise Reviews

Verint Workforce Management pricing & plans

Pricing information for Verint Workforce Management is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Verint Workforce Management must be conducted with the seller.

Pricing information was last updated on October 23, 2019

Top Rated Verint Workforce Management Alternatives

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Verint Workforce Management Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Workforce Software

NICE CXone Mpower CXone Mpower Digital Agent	Starting at $71.001 Agent Per Month	Digital first package supports 30+ digital channels Common data sets and models Unified administration and user interface Digital Agent routing for 30+ channels Dedicated agent and supervisor workspace Prebuilt data visualization dashboard and reports Digital recording and storage Show More
Assembled Enterprise	Contact Us1 Agent	Team Scheduling Recurring Schedule Templates Google Calendar Integration Slack Integration Time off management Customizable event types Schedule generation Automations Out of the box, tailored forecasting Multi-channel forecasting Manual forecast uploads (API or CSV) Real-time Analytics Schedule analytics Forecast accuracy reporting White-glove onboarding Shared slack channels Team training Dedicated account manager Quarterly business reviews Show More
Anaplan Essential	Contact Us	Essential capabilities to support basic planning and modeling. Best for small, mid-market. Self-service connections Classic engine UX Collaboration MyPages Single Sign-On

Various alternatives pricing & plans

Pricing information for the above various Verint Workforce Management alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Verint Workforce Management Categories on G2

Workforce Management

Contact Center Workforce

Workforce Management

Contact Center Workforce

Verint Workforce Management Comparisons

Verint Workforce ManagementVSGenesys Cloud CX

Verint Workforce ManagementVSNICE Workforce Management

Verint Workforce ManagementVSNICE CXone Mpower

Compare Verint Workforce Management ratings to similar products

Verint Workforce Management Pricing Reviews

EI

Verified User in Insurance

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: Organic

Incentivized Review

Apr 01, 2024(Original Jun 14, 2022)

"WFM"

What do you like best about Verint Workforce Management?

The tool is easy to navigate and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Verint Workforce Management?

At times the reporting can be difficult to interpret and custom reports are required. Review collected by and hosted on G2.com.

Recommendations to others considering Verint Workforce Management:

Do your homework and review products. Ask questions to make sure tools can meet your specific business use cases. Once you compare you will see the value for yourself. Review collected by and hosted on G2.com.

What problems is Verint Workforce Management solving and how is that benefiting you?

The tool gives insight into forecasted volumes and staffing levels required to meet SLAs. Review collected by and hosted on G2.com.

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Response from Adrienn Tordai of Verint Workforce Management

edit

Jun 16, 2022

Hello there! Thank you for the 5-star review. So happy to hear that you found Verint highly valuable in your line of work. We are always working to make your forecasting and daily duties as easy as possible - glad that you agree. I will pass along your comments about reporting difficulties. Feel free to submit more information on this issue if you like. Have an excellent day!

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Admin Approval Link

MS

Matt S.

Customer Experience Operations Manager

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 Gives Campaign

Incentivized Review

Sep 24, 2024

"Solution for Growing SMB's"

What do you like best about Verint Workforce Management?

Provides the full suite of WFM functionality needed to effectively manage a growing workforce. The solution has allowed us to improve visibility into our operations and fill gaps in coverage as arrival patterns change. Review collected by and hosted on G2.com.

What do you dislike about Verint Workforce Management?

We had some challenges integrating with third party Ccaas vendors which has limited some of the value unlock. Review collected by and hosted on G2.com.

What problems is Verint Workforce Management solving and how is that benefiting you?

Greatly enhanced the functionality and reporting quality vs previous solutions. Review collected by and hosted on G2.com.

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