Top 10 Verint Voice of the Customer Alternatives & Competitors

(40)4.2 out of 5

The Experience Management Software solutions below are the most common alternatives that users and reviewers compare with Verint Voice of the Customer. Experience Management Software is a widely used technology, and many people are seeking quick, sophisticated software solutions with multiple branding support, ai text generation, and ai text summarization. Other important factors to consider when researching alternatives to Verint Voice of the Customer include content and user experience. The best overall Verint Voice of the Customer alternative is Qualtrics Customer Experience. Other similar apps like Verint Voice of the Customer are Medallia Customer Experience, SurveyMonkey, Gainsight Customer Success, and UserTesting. Verint Voice of the Customer alternatives can be found in Experience Management Software but may also be in Customer Success Software or Session Replay Software.

Best Paid & Free Alternatives to Verint Voice of the Customer

Qualtrics Customer Experience
Medallia Customer Experience
SurveyMonkey
Gainsight Customer Success
UserTesting
Glassbox
Fullstory
InMoment Experience Improvement (XI) Platform

Top 10 Alternatives to Verint Voice of the Customer Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Verint Voice of the Customer stacks up to the competition, check reviews from current & previous users in industries like Retail, Banking, and Internet, and find the best product for your business.

Qualtrics Customer Experience

By Qualtrics

(548)4.4 out of 5

With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

Categories in common with Verint Voice of the Customer:

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Reviewers say compared to Verint Voice of the Customer, Qualtrics Customer Experience is:

Slower to reach roi

Easier to do business with

More expensive

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Medallia Customer Experience

By Medallia

(140)4.5 out of 5

Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.

Categories in common with Verint Voice of the Customer:

Reviewers say compared to Verint Voice of the Customer, Medallia Customer Experience is:

Slower to reach roi

Easier to do business with

More usable

See all Medallia Customer Experience reviews

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Chattermill

(169)4.5 out of 5

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality and understand the voice of their customers. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill is the best-in-class AI-powered platform for CX, Product, Marketing, and Support teams to action insights from their customer data at scale, ranked no.1 in multiple G2 categories. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK. For more information, visit www.chattermill.com. Chattermill was recognised by the G2 audience of software users as: #1 in Text Analysis Products #1 in Sentiment Analysis, Integration, and User Satisfaction in Text Analysis Products Momentum Leader in Feedback Analytics Products Easiest to do Business with in Feedback Analytics Products Loved by Users in Enterprise Feedback Management Products

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Reviewers say compared to Verint Voice of the Customer, Chattermill is:

Slower to reach roi

Easier to do business with

Easier to admin

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SurveyMonkey

By SurveyMonkey

(22,930)4.4 out of 5

SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.

Categories in common with Verint Voice of the Customer:

Feedback Analytics

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Reviewers say compared to Verint Voice of the Customer, SurveyMonkey is:

Slower to reach roi

Easier to set up

Easier to admin

See all SurveyMonkey reviews

Gainsight Customer Success

By Gainsight Inc.

(1,555)4.5 out of 5

Gainsight CS is a complete Customer Success Platform.

Categories in common with Verint Voice of the Customer:

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Reviewers say compared to Verint Voice of the Customer, Gainsight Customer Success is:

Slower to reach roi

Easier to do business with

More expensive

See all Gainsight Customer Success reviews

UserTesting

By UserTesting

(748)4.5 out of 5

UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.

Categories in common with Verint Voice of the Customer:

Reviewers say compared to Verint Voice of the Customer, UserTesting is:

Slower to reach roi

Easier to set up

Easier to do business with

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Glassbox

By Glassbox

(748)4.9 out of 5

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Categories in common with Verint Voice of the Customer:

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Reviewers say compared to Verint Voice of the Customer, Glassbox is:

Easier to set up

Easier to do business with

Easier to admin

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Fullstory

By Fullstory

(784)4.5 out of 5

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights.

Categories in common with Verint Voice of the Customer:

Session Replay

Reviewers say compared to Verint Voice of the Customer, Fullstory is:

Slower to reach roi

Easier to set up

Easier to do business with

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InMoment Experience Improvement (XI) Platform

By InMoment

(319)4.7 out of 5

InMoment is a cloud-based customer experience (CX) optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences.

Categories in common with Verint Voice of the Customer:

Reviewers say compared to Verint Voice of the Customer, InMoment Experience Improvement (XI) Platform is:

Slower to reach roi

Easier to set up

Easier to do business with

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Totango

By Totango

(1,018)4.3 out of 5

Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.

Categories in common with Verint Voice of the Customer:

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Reviewers say compared to Verint Voice of the Customer, Totango is:

Slower to reach roi

Easier to do business with

Better at support

See all Totango reviews

#10

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Verint Voice of the Customer: