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Verint Community (formerly Telligent)
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Verint Community (formerly Telligent)
By Verint
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4.4 out of 5 stars
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Verint Community (formerly Telligent) Reviews & Product Details - Page 2

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Verint Community (formerly Telligent) Overview

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What is Verint Community (formerly Telligent)?

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity. Customers have seen, for example, >40% average decrease in support cases within the first 6 months of adoption, 33% YoY decrease in support costs, or 41% increase in profit margin. Verint Community can be deployed as a standalone solution, integrated with, or embedded into other enterprise systems. Start making better decisions with social communities!

Verint Community (formerly Telligent) Details
Discussions
Verint Community (formerly Telligent) Community
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Product Description

The power of Verint Customer Engagement Solutions. The flexibility of Telligent Community. We’ve brought them together into Verint Community – a flexible, online community and forums platform that can help transform customer and employee engagement, support, and web self-service.

Seller Details
Seller
Verint
Year Founded
1994
HQ Location
Melville, New York
Twitter
@Verint
7,799 Twitter followers
LinkedIn® Page
www.linkedin.com
4,103 employees on LinkedIn®
Ownership
NASDAQ: VRNT
Total Revenue (USD mm)
$1,303
Description

Verint is a global leader in actionable intelligence solutions, specializing in customer engagement, security, and fraud prevention. The company offers a comprehensive suite of software and services that help organizations enhance customer experiences, optimize operations, and improve security. Verint's solutions leverage advanced analytics, AI, and machine learning to provide insights that drive informed decision-making. With a focus on enabling businesses to gain a competitive edge, Verint serves various industries, including telecommunications, finance, government, and retail. For more information, visit their website at https://www.verint.com/.

Adrienn T.
AT
Overview Provided by:
Adrienn Tordai
Peer Review Programs at Verint

Recent Verint Community (formerly Telligent) Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Great Platform for Building Engaged Online Communities"
The platform is easy to navigate, even for those who aren't tech-savvy. Offers a lot of customization options to tailor the community to specific n...
Read more
Berry P.
BP
Berry P.Enterprise (> 1000 emp.)
4.0 out of 5
"Happy customer"
The Verint Community is simple and clean to use. We will use this as a Customer Support tool on a daily basis to amongst others improve customer sa...
Read more
Ting Z.
TZ
Ting Z.Mid-Market (51-1000 emp.)
4.0 out of 5
"Community platform for hr professionals"
As an out-of-the-box SaaS product, Verint Community provides an efficient way for users to interact with posts and form discussions.
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Verint Community (formerly Telligent) Media

Verint Community (formerly Telligent) Demo - Customer Community: Sophos
Sophos Community offers forums, blogs, events, and membership perks for its users. Powered by Verint Community.
Verint Community (formerly Telligent) Demo - Customer Community: InformaTech
VisionAires is a community powered by Verint featuring working groups, event, and a content hub. Powered by Verint Community
Verint Community (formerly Telligent) Demo - Customer Community: Element14
An Avnet community with courses, competitions, and networking opportunities. Powered by Verint Community
Verint Community (formerly Telligent) Demo - Customer Community: Analog Devices
The ADI Engineer Zone is a community hub with built-in learning modules, webcasts, blogs, and support. Powered by Verint Community
Verint Community (formerly Telligent) Demo - Customer Community: MicroFocus
MicroFocus is a community to ask questions, join conversations, or share ideas. Powered by Verint Community
Verint Community (formerly Telligent) Demo - Customer Community: England Football Community
The England Football Community is a place to connect with people and join the conversation about all things football. Powered by Verint Community
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12 Verint Community (formerly Telligent) Reviews

4.4 out of 5
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12 Verint Community (formerly Telligent) Reviews
4.4 out of 5
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4.4 out of 5
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Verint Community (formerly Telligent) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Here's how.
Vitaliy G.
VG
Manager, Applications Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Verint Community (formerly Telligent)?

Ability to customize looks and feel and how easy to configure Groups, Pages and Applications. Review collected by and hosted on G2.com.

What do you dislike about Verint Community (formerly Telligent)?

Can't say much. Upgrading to a new version process is a bit tricky for nontech people. Review collected by and hosted on G2.com.

What problems is Verint Community (formerly Telligent) solving and how is that benefiting you?

Ability to review their trips by our members and share their once-in-a-lifetime experiences with our Private Luxury Club. Review collected by and hosted on G2.com.

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Response from Adrienn Tordai of Verint Community (formerly Telligent)
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Hi Vitaliy! Thank you for the stellar 5-star review of Verint Community! So happy to hear that you found the platform highly valuable when collecting member experiences about your Private Luxury Club. I will pass along your comments to the team. Have an excellent day!

Helpful?
Share
Admin Approval Link
Verified User in Leisure, Travel & Tourism
UL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Verint Community (formerly Telligent)?

We can provide any suggestions and get support from other community members as well Review collected by and hosted on G2.com.

What do you dislike about Verint Community (formerly Telligent)?

Sometimes it gets much longer time to implement any new features or just change any small portion of existing feature as well Review collected by and hosted on G2.com.

What problems is Verint Community (formerly Telligent) solving and how is that benefiting you?

We can search and check what all other ideas are already there in Community and provide suggestion to those or also get suggestions from others where needed Review collected by and hosted on G2.com.

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Share
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