Verge AI
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Verge AI
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4.5 out of 5 stars
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4.4 out of 5
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Verge AI Reviews & Product Details

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Sayan D.
SD
Technical Support Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
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What do you like best about Verge AI?

1. I liked the process of treating the customer it uses very impressive and attractive way to serve the customers.

2. it is very easy to use and more user friendly whihc allow customer to attract more. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

Although all feature are great but response time can be less so can customer can feel more engaged. Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

It helped me a lot in terms of serving the information about my business to the customer in very quick manner and due to i can feel more relaxed. Review collected by and hosted on G2.com.

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Verge AI Overview

Editedit
What is Verge AI?

Verge AI provides specialized AI chatbot solutions tailored to businesses facing challenges in automating operations, enhancing customer service, and optimizing access to information. By developing custom AI chatbots, Verge AI helps businesses automate their operations and customer service, and offers instant access to necessary information. Their chatbots are trained on a corpus of knowledge based on each company's specific data, enabling them to answer questions quickly and accurately. Built on Microsoft technology and Azure Open AI, Verge AI's chatbot solutions are reliable, secure, and offer high uptime. The company also ensures compliance with industry standards like POPIA and GDPR to safeguard data privacy.

Verge AI Details
Discussions
Verge AI Community
Languages Supported
English
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Product Description

Verge AI creates customized conversational AI chatbots for businesses. These chatbots are powered by Open AI and are trained on a company's specific data, allowing them to accurately answer relevant questions about the company. Serving a range of industries such as Education, Insurance, and Retail, our chatbots use Natural Language Processing to understand and interact humanly. Our chatbots support over 90 different languages, making them accessible to a diverse range of customers globally. These chatbots can also be integrated with major platforms like WhatsApp for added convenience.

Seller Details
Seller
Verge AI
Year Founded
2017
HQ Location
Cape Town, Western Cape
Twitter
@AI_Verge
6 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
MH
Overview Provided by:
Mitchell Hawley

Recent Verge AI Reviews

YA
Yasser A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good at dealing with general customer questions"
Verge AI helps to answer basic questions and respond to common inquiries, relieving a lot of burden from my team. The training on our company-speci...
Read more
NG
Nermin G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Generating creative text formats"
Verge AI is great for coming up with new slogans or slogans for a campaign and writing a concept of an article or a technical paper. I enjoy that o...
Read more
KC
Kathy C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Potent Effect but Inadequate Precision"
But Verge AI has the strength that can’t be undermined. It solves these multifaceted tasks cutting across multiple functions such as synthesis to d...
Read more
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Verge AI Media

Verge AI Demo - Verge AI - Manage Chats Interface
Agents can view and manage all chats happening on the bot across platforms.
Verge AI Demo - Configurable Portal for a Custom Experience
Configure portal settings for a fully customizable experience.
Verge AI Demo - Verge AI - AI Powered Analytics on All Chats
AI-powered analytics dashboard to monitor all of the bot's key performance metrics.
Verge AI Demo - Verge AI - On Website Chatbot Widget
Verge AI chatbot widget on a website.
Answer a few questions to help the Verge AI community
Have you used Verge AI before?
Yes

4 out of 5 Total Reviews for Verge AI

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Verge AI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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YA
Onboarding Specialist
Marketing and Advertising
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Verge AI?

Verge AI helps to answer basic questions and respond to common inquiries, relieving a lot of burden from my team. The training on our company-specific data is what makes those responses functional. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

The options to customize the chatbots seemed more or less limited in the Not Actual Size version. I was restricted in how much I could adapt the voice or the tone of the chatbot. Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

With the help of Verge AI, a large number of simple client support requests my team receives have decreased. They respond to simple questions immediately and professionally so we can focus on the more complicated ones. Review collected by and hosted on G2.com.

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NG
Outbound Sales Specialist
Primary/Secondary Education
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about Verge AI?

Verge AI is great for coming up with new slogans or slogans for a campaign and writing a concept of an article or a technical paper. I enjoy that one can input specific keywords and that the application will generate relevant content. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

Verge AI lacks precision in empirical realities, including information that requires technical understanding. I have faced some situations where the generated code had some bugs, or the facts and figures of creative writing had a minor mistake. Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

Verge AI tackles a major pain point for me: of inspiration and paths to resolving it. This one keeps me engaged in different directions and helps save considerable time compared to literally starting over. Review collected by and hosted on G2.com.

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KC
Compensation and Benefits Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Verge AI?

But Verge AI has the strength that can’t be undermined. It solves these multifaceted tasks cutting across multiple functions such as synthesis to different creative text formats, translation to different languages, and summarization of information. This flexibility is priceless as I can develop new things and process information in completely new ways. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

The failure of Verge AI lies in the nonexistence of content, and it can sometimes be inaccurate in conveying the detail and richness of language. The complaint I have is that sometimes the tone and voice feel rather generic, not as captivating as the one I am trying to transmit. Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

The knowledge of verge AI has come in as a useful feature in my place of work. I can use it to think of ideas, get past the writers' block and build pretty good drafts. It becomes handy in creating content for different types of readers. This allows me to be more flexible as I can scale it back to focus on perfecting the content and make sure it fits it. Review collected by and hosted on G2.com.

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bella f.
BF
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Verge AI?

Verge AI excels in providing advanced natural language understanding, making it proficient in generating human-like responses and understanding nuanced queries. I appreciate Verge AI's knack for turning ordinary interactions into engaging and natural conversations.

It is super straightforward and easy to use. The customer service team is also always there to support you. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

I don't have anything I currently dislike Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

Verge AI, with models like ChatGPT, addresses several business problems related to natural language understanding and generation. Some key areas of application include:

1. Customer Support: Verge AI can assist in automating aspects of customer support, handling common queries, and providing timely responses.

2. Content Creation: It aids in generating creative and contextually relevant content, supporting marketing efforts, and content generation at scale.

3. Language Translation: Verge AI can contribute to improved language translation services, facilitating communication across different languages.

4. Data Analysis:Natural language processing capabilities can assist in extracting insights and information from unstructured text data, supporting data analysis tasks.

5. Virtual Assistants: Verge AI powers more advanced and context-aware virtual assistants, improving user interactions and understanding user intents.

6. Educational Tools: It can be applied in creating intelligent educational tools, assisting with tutoring, language learning, and more.

By addressing these challenges, Verge AI contributes to increased efficiency and an improved user experience. Review collected by and hosted on G2.com.

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Verge AI Categories on G2
Chatbots
Chatbots

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Pros and Cons Details
Verge AI