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46 Verenia Reviews
Overall Review Sentiment for Verenia
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The product is easy to use. Very user friendly and the customer support has been quick to resolve any issues that arise. Review collected by and hosted on G2.com.
There was some miscommunication in the beginning on what was needed and we had a few issues that took a while to resolve. Everything is find now, however it took longer than anticipated. Review collected by and hosted on G2.com.
The configurator is easy to use once it's set up. It allows customers and staff to customize a product quickly and monitor the change in price as they do it. Review collected by and hosted on G2.com.
Set up was lengthy and there was some glitches along the way. Review collected by and hosted on G2.com.
Ease of use, will be very helpful to our company and easier to use than our last system Review collected by and hosted on G2.com.
The length of the set up time. We have been working for months to get this integrated correctly. Review collected by and hosted on G2.com.
Our requirements are very demanding and complex. The Verenia Team has worked side by side with us to meet the challenges and produce an excellent Configure, Price, Quote (CPQ) and Lead, Sales Order, Parts Order, Warranty, Registration, Serial Tracking System! Along with this, the tools are available to create programs and reports with elaborate calculations. The Verenia Team has helped us create all the interfaces between our ERP and Shipment Tracking to eliminate redundant maintenance and manual updating.
Security is baked in, to allow levels of access to all the menus/options available.
We have just released our 3 version of the software and are ecstatic with the results.
We have no limit on the number of users (retail leads) or dealers. Review collected by and hosted on G2.com.
When we first went live with the CPQ, the speed was really slow. (Intolerable)
It also didn’t work well on iPads at first.
We brain-stormed as a team and over 4 months increased the speed immensely.
The software now works with all browsers. Review collected by and hosted on G2.com.
I was the project manager that oversaw the implementation of EosCPQ for our company. We had a very aggressive timeline for implementing not only a new CPQ but also integrating it into a new CRM. I can't say enough good things about the Verenia team and their effort. Without their help we would not have been able to hit our deadline and deliver a significantly better quoting experience for our sales team.
The software is really good. It has a lot of flexibility and is very easy to use with just a little bit of training. Our company had a CPQ prior to switching to Eos that was much more complicated and difficult to use. So the users are much happier with the ease of use in Eos. We were able to also integrate Eos with our new CRM and our ERP system. This has allowed us to get a much better workflow for our sales people, and to pass the quotes directly to our ERP system as sales orders, which has saved a lot of time from re-rentering information from the quote into a sales order.
All of these improvements are making a very positive impact on our business and has been received well by our sales team that has to use the system on a daily basis. As I mentioned before, we were able to implement two new systems (EosCPQ and CRM) in less than 6 months in order to time the launch with a slower business period to make it easier for our team to adapt to the new systems. None of this would have been possible without Eos or the great team at Verenia that helped us pull this off. I would highly recommend this to anyone that's considering a new CPQ. Review collected by and hosted on G2.com.
EosCPQ is a relatively new software that has been improving and adding new features quickly. It does everything we need it too, but I am excited to see them continue to add to some of the base features. For example, better handling of foreign currencies and integration with UPS or other shippers would be welcomed additions. Review collected by and hosted on G2.com.
The software is very customizeable, flexible and is extremely helpful for quoting the various configurations of a wide range of 20,000+ part numbers.
The team at Verenia is also very responsive and works diligently to help solve any challenges. They really go above what was expected from a vendor.
Overall, this software offers more easy of use for administrators, ensures accurate part numbers are quoted and decreases the time required for sales to get quotes to customers. Review collected by and hosted on G2.com.
There were a few, small features that were lacking, but the team worked hard to implement our suggestions in an update and help us in creating alternate ways to do what we needed to do to solve our business challenges. Review collected by and hosted on G2.com.
This product is efficient, and easy to use. It is a much better system process than our last. Review collected by and hosted on G2.com.
Implementation took longer than expected to setup. There are a few other features we wish it had. Review collected by and hosted on G2.com.
We chose EOS CPQ to replace an older platform that could not keep up with the growth of our business. Our requirements are intense with over 200 models and 1000's of options. Our site is used by both retail and our large dealer base. I have 18 years of experience in I.T., and not a lot of great experiences with consultants. Verenia is the first company that I can truly say, genuinely felt like an extension of our own workforce, side by side with us, helping make it the best it could be. As a programmer, I love that using this platform gave me a great place to start without locking me into a box. We worked with Verenia to accomplish everything we wanted and then some. Their product has grown throughout the 2 years we have been using it, because they have implemented several new features to meet our needs. Their product is constantly evolving and all of their customers benefit from it. Review collected by and hosted on G2.com.
Initially we had some issues with speed do to the shear size of our product offering. The Verenia team met the challenge head on and introduced a new way to divide it up, while still keeping maintenance consolidated and simple. Now the speed is phenomenal. The overall look of the site when we first went live was not particularly polished. Since then, the Verenia team helped us design a great template that allowed us to brand our site beyond what we could do out of the box. Review collected by and hosted on G2.com.
The Verenia team was very responsive to questions and concerns during the implementation process. They kept to deadlines, and were always willing to help. The rules system within EosCPQ is very logical and capable of attaining a high level of customization. Anything not achievable through rules was achieveable through the actions. After go-live the sales team seemed to pick up using EosCPQ quickly, and appreciated the ease of use. Review collected by and hosted on G2.com.
There was very little to dislike about this software, and company. The documentation for the CPQ could use a little bit of updating, however the Verenia employees I worked with were very helpful when clarification was needed. My experience working alongside Verenia was entierly positive. Review collected by and hosted on G2.com.
