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Pinned by G2 as a
common question.
common question.
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2
What is the quickest way to check , if the customer has dialled again since the unaccepted call?
Posted by:
Pinned by G2 as a
common question.
common question.
0
2
On daily basis we have issue when c/p stats from vcc that they are in some format of time and we can not easy and fast get stats of talk time % for each agent. Is there a way to set it up in vcc and not to export it in excel?
Posted by:
Pinned by G2 as a
common question.
common question.
0
1
Well, its easy to improve if you use a good CRM software with the help of VCC. You can even connect databases with it, so the communication will be fluent and easy.
Posted by:
Pinned by G2 as a
common question.
common question.
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0
we want information:
what happened,
how long will the failure last,
and what needs to be done so that it does not happen again in the future
Posted by:
Pinned by G2 as a
common question.
common question.
0
0
On daily basis we have issue when c/p stats from vcc that they are in some format of time and we can not easy and fast get stats of talk time % for each agent. Is there a way to set it up in vcc and not to export it in excel?
Posted by:
Pinned by G2 as a
common question.
common question.
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