UXtweak Reviews & Product Details

We used UXtweak for various research projects, most recently we used competitive usability testing during redesign of your website. It allowed us to easily benchmarke our website against our competitors. We got to see what they were better at and where they were lacking behind. Review collected by and hosted on G2.com.

There is nothing I would point out, since our usability tests were heavily focused on competitive testing only, meaning we didn’t use the product to the full extent. Review collected by and hosted on G2.com.

UX Tweak is a powerfull tool that helps my company testing the new site structure. Its easy to use, and the analysis tool helps us find the right solutions. Review collected by and hosted on G2.com.

Overall UX tweak deliver everything I need for site structure testing. Review collected by and hosted on G2.com.

I used Uxtweak for card sorting. Before using UXtweak, I researched and tested many different platforms, however, only UXtwek met my requirements. I liked the flexibility that it offered. It allowed me to include statements in two languages on the cards, which was an essential requirement for my research project. I needed to obtain open, multiple sorts from each participant and the platform made it easy to design. It is a great tool for big-scale and small-scale research projects.

The customer service was excellent too. Communication was easy, and the staff was very competent, supportive, and friendly. Review collected by and hosted on G2.com.

I do not have anything negative to say about this product. My only comment would be that the process of sorting can be a little technically difficult to do on a mobile device for some participants. It is doable but needs some practice. It is not an issue, but it is something worth explaining to research participants. Review collected by and hosted on G2.com.

I have used the Tree Test functionality. It is really quick easy to set-up a study. Very user-friendly interface. And the results are well presented, easy to analyse and have great visualisations. It made it very easy to present results to our stakeholders. Absolutely loved it! Review collected by and hosted on G2.com.

I don't have anything negative to say about the tool. Review collected by and hosted on G2.com.

The Card Sorting function in UXtweak was easy to use. Simple yet more customizable than others platform configuration and supports using pictures as cards, which was essential for our study about peoples ability to recognize emotions with and without face masks. The analysis possibilities gave a in-depth view on our results as well as a great and quick overview, making it possible to do some well argued conclusions for further work. We will defiantly use UXtweak again. Review collected by and hosted on G2.com.

The only thing that come to my mind is that it would be nice, if it was possible to make pilotstudies. That is, making the Card Sorting study active, get some responses, look at the data and then have the possibility to change in the setup again before final release. Review collected by and hosted on G2.com.

Step-by-step card sort set-up and execution made it easy for even our junior researchers to use. Overall allowed us to collect and analyze our results to improve our website- and that’s exactly what we needed.

Not only was the tool great, but the customer service was what made this a perfect experience. We received assistance directly from the CEO and he was extremely kind and helpful. Will continue to use this service for our UX needs. Review collected by and hosted on G2.com.

Maybe add more than one screener question for the card sort.

Other than that, we haven’t explored the rest of the features (there are a lot), but based on our experience with the card sort, UX tweak seems great for our UX needs Review collected by and hosted on G2.com.

The tool is by far one of the best out there - before picking UXtweak for a card sorting study, I did a lot of research on which tools would provide the most flexibility. UXtweak wins by far. It's easy to use and their customer service are helpful and quick to respond. I will definitely be recommending UXtweak to other UX practitioners. Review collected by and hosted on G2.com.

If I have to pick something, it would be that UXtweak uses quite a bit of power, but this is a really minor thing. Review collected by and hosted on G2.com.

In their session recordings they offer a "SmartSearch" feature which is the most complex filters I came across. You can filter out user sessions upon any event they took during their visit on your web. Apart from session recordings they offer a lot of other research features making it a great value for your money. Review collected by and hosted on G2.com.

I thing the UI could use some work but I saw that they are working on full app redesign. Review collected by and hosted on G2.com.

Combination of research features: session recording, card sorting, tree test, activity tracking and in my opinion the most useful task-oriented study which allows you to test usability on real tasks. And thanks to their recruitment solutions you can also use visitors of your website as study respondents which allows you to test with people who are real users of your websites. Review collected by and hosted on G2.com.

Due to the complexity of the platform, it takes some time for someone without UX background to understand all the features it offers. Review collected by and hosted on G2.com.

All the research tools UXtweak offers and how powerful they are when used back to back. We used session recordings and used card sorting. Results of the tests gave us a good grasp on how to built new web. After the implementation we used Replay Tasks to validate it once agin with users to get info on how to optimize it even further. Review collected by and hosted on G2.com.

I don't enjoy reading documentations so I would appreciate video tutorials for all the features they offer. Apart from that, I had no problem. Review collected by and hosted on G2.com.