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UserLock Reviews & Product Details

UserLock Overview

What is UserLock?

UserLock provides on-premise Active Directory Identities with secure access to corporate networks and multiple cloud applications, from wherever they are working. Enable Multi-Factor Authentication (MFA) for Windows logons, Remote Desktop (RDP & RD Gateway), IIS and VPN connections. Combine MFA with SSO for secure and frictionless access to Microsoft 365 and other leading Cloud Applications. Add Contextual Access Restrictions and Real-Time Insight on all login behavior.

UserLock Details
Languages Supported
English, French
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Product Description

Manage, control and secure network access for all authenticated users on Windows Active Directory Network


Seller Details
Year Founded
2000
HQ Location
BIDART, Aquitaine
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®

Chris B.
CB
Overview Provided by:
Directeur Général at IS Decisions

Recent UserLock Reviews

MT
Marco T.Small-Business (50 or fewer emp.)
5.0 out of 5
"great solution for mfa"
Easy to install and configure, enterprise-level software. Excellent integration with Microsoft LDA. Very efficient support
Steven F.
SF
Steven F.Small-Business (50 or fewer emp.)
5.0 out of 5
"The simplest way to add 2FA to your clients"
The ease to roll out, simple and fast set-up for a great price.
WD
Wim d.Enterprise (> 1000 emp.)
4.5 out of 5
"Almost 100% fit and excellent support"
From all the 2FA solutions I could find on the internet UserLock fits our need to add 2FA to an IIS application using Windows Authentication.
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UserLock Media

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6 UserLock Reviews

4.7 out of 5
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6 UserLock Reviews
4.7 out of 5
6 UserLock Reviews
4.7 out of 5

UserLock Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Steven F.
SF
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UserLock?

The ease to roll out, simple and fast set-up for a great price. Review collected by and hosted on G2.com.

What do you dislike about UserLock?

Nothing, this is an easy to deploy solution for our Managed Service clients. Review collected by and hosted on G2.com.

What problems is UserLock solving and how is that benefiting you?

We needed a quick and easy solution to roll out to our client.

Support has been amazing from our Account Manager Dominica and the back-end tech team. Review collected by and hosted on G2.com.

MT
CTO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UserLock?

Easy to install and configure, enterprise-level software. Excellent integration with Microsoft LDA. Very efficient support Review collected by and hosted on G2.com.

What do you dislike about UserLock?

for now nothing to report. the software meets our requests Review collected by and hosted on G2.com.

What problems is UserLock solving and how is that benefiting you?

Makes network access more secure for users Review collected by and hosted on G2.com.

WD
Senior Platform Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UserLock?

From all the 2FA solutions I could find on the internet UserLock fits our need to add 2FA to an IIS application using Windows Authentication. Review collected by and hosted on G2.com.

What do you dislike about UserLock?

The lack of a user self-service option, all our MFA enabled users are external customers. Review collected by and hosted on G2.com.

What problems is UserLock solving and how is that benefiting you?

It replaces the old Microsoft on-prem MFA solution we used and it's very user/admin friendly! Review collected by and hosted on G2.com.

AL
CIO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UserLock?

UserLock is a very simple and self-explanatory software.

Once set up, it does its job without having to change anything.

I have tested several 2FA software. In the end, I stuck with UserLock because I have almost no administrative effort.

I really like the reports and the control of who is connected to which device.

The Geo Location also works well. One of my employees was abroad and couldn't log in, so I know that this function is also good.

Translated with www.DeepL.com/Translator (free version) Review collected by and hosted on G2.com.

What do you dislike about UserLock?

What I don't like so much is the fact that when changes are made in AD, the groupe has to be recreated in UserLock because it doesn't update the users. I have noticed this twice so far.

I simply deleted the respective group and copied another group and adjusted the group. Review collected by and hosted on G2.com.

What problems is UserLock solving and how is that benefiting you?

I have solved the 2FA with UserLock to increase security in case a password is compromised. Review collected by and hosted on G2.com.

AC
SysAdmin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UserLock?

The ability to see the sessions and where users in logged in. it helps on daily basis Review collected by and hosted on G2.com.

What do you dislike about UserLock?

First - I would add control over computer accounts and not just users. For example, on a certain computer only users x, y, z can connect. Currently the rules of the restrictions are by users only.

Secound - there is a bug that sometimes when user's logging in via MFA, the desktop appears with the "Enter mfa code" screen. (while it shoud sppear only after the MFA autentication). Review collected by and hosted on G2.com.

Recommendations to others considering UserLock:

I would add control over computer accounts and not just users. For example, on a certain computer only users x, y, z can connect. Currently the rules of the restrictions are by users only. Review collected by and hosted on G2.com.

What problems is UserLock solving and how is that benefiting you?

many..

for example:

* helps to keep the computers fast by limit the users for one session only, so the RAM/Processors aren't getting to 100%.

* helps to see where the users are connected so we can easly control there computers. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UserLock?

This was an important resource for our company, especially in order to protect many confidential files and information. Review collected by and hosted on G2.com.

What do you dislike about UserLock?

This is ideal for a company with a large number of employees and remote workers, being in a small company, we ended up not needing enough of this softwares resources to make it worth the cost. Review collected by and hosted on G2.com.

What problems is UserLock solving and how is that benefiting you?

Confidentiality, security, personnel management. Review collected by and hosted on G2.com.