UseResponse
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UseResponse

By UseResponse

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4.5 out of 5 stars
5 star
81%
4 star
13%
3 star
0%
2 star
0%
1 star
4%

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UseResponse Reviews & Product Details

Pricing

Pricing provided by UseResponse.

Enterprise Package

$149
per 2 agents per month

Self-Hosted

$4800
one-time fee
View More Pricing Information

UseResponse Media

UseResponse Demo - Community Feedback Platform for Feature requests
Create custom queues of incoming requests in your company to make help desk software be personalized for each member of the team
UseResponse Demo - Backend Agent Dashboard
Create, manage and close the incoming tickets as well as perform mass edits.
UseResponse Demo - Kanban Boards for Product Development Roadmaps
As a part of Agile service desk use Kanban boards to make the work of your IT department visual.
UseResponse Demo - Ideas & Feature Requests
Feedback community management
UseResponse Demo - Ticket Sample Page
All fields are customizable
UseResponse Demo - Knowledge Base
sample view of Articles and FAQs page
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UseResponse Reviews (22)

Reviews

UseResponse Reviews (22)

4.5
22 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of this software, highlighting its flexibility in meeting diverse needs. Many appreciate how it simplifies customer interactions and feedback management, making it a valuable tool for businesses. A common limitation noted is that some features may require time to fully learn and utilize.
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Nicolas C.
NC
IT Projects Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
More Options
"Better support app found"
What do you like best about UseResponse?

It's easy to use, feature complete and simplefy ticket management for support department Review collected by and hosted on G2.com.

What do you dislike about UseResponse?

Nothing Review collected by and hosted on G2.com.

JH
Teamleiter Softwareentwicklung / IT-Betrieb
Financial Services
Mid-Market (51-1000 emp.)
More Options
"Best solution for complete support center - all-in-one!!"
What do you like best about UseResponse?

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal Review collected by and hosted on G2.com.

What do you dislike about UseResponse?

Dislike? in this wonderfull product? no noo Review collected by and hosted on G2.com.

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GU
Guest User

What is UseResponse used for?

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Pricing Options

Pricing provided by UseResponse.

Enterprise Package

$149
per 2 agents per month

Self-Hosted

$4800
one-time fee
View More Pricing Information
UseResponse Comparisons
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Freshdesk
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UseResponse Features
Mobile User Support
Customization
User, Role, and Access Management
Ticket Creation User Experience
Ticket Response User Experience
Workflow
Customer Portal
Email to Case
Customization
View More Features
Categories on G2
Live Chat
Customer Self-Service
Help Desk
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UseResponse