Customer Support. Lightning-fast creation of cookie banners in compliance with current data protection regulations. Review collected by and hosted on G2.com.

Nothing, Usercentrics is a good CMP I would not change anything. Review collected by and hosted on G2.com.

The great customer support that´s always willing to go the extra mile for us. Review collected by and hosted on G2.com.

Technical difficulties when there are updates. Customer Support is always there to help out and find solutions. Review collected by and hosted on G2.com.

Usercentrics CMP is incredibly user-friendly and flexible. Its customisation options allow us to match our brand seamlessly, and the multilingual support is perfect for our multi-market needs. It makes staying compliant with data privacy regulations simple and efficient. Review collected by and hosted on G2.com.

While Usercentrics CMP is highly effective, the initial setup can be a bit complex and time-consuming, especially for businesses with less technical expertise. Review collected by and hosted on G2.com.

Usercentrics has helped our organisation comply with data privacy standards such as GDPR and CCPA a lot accross numerous websites. User-friendly, easy to use and easy to implement! The platform's customisation features enabled us to easily integrate consent banners with our brand design. Furthermore, the attentive customer support team has been crucial in resolving our issues quickly. Overall, Usercentrics has improved our data privacy procedures while increasing user confidence. Review collected by and hosted on G2.com.

Only pre-defined templates/configurations for big markets like Europe, USA and Canada, but not a real issue. Review collected by and hosted on G2.com.

I appreciate how Usercentrics provides a unified app/web consent management platform that consolidates everything into one convenient place. The dashboard is also very intuitive and makes it easy to keep track of important data. Additionally, their customer service and account management teams are excellent—always proactive and willing to help solve issues in a short amount of time! Review collected by and hosted on G2.com.

The main challenge I’ve encountered is the limited customizability of the banner. It sometimes requires complicated workarounds or hacks to achieve certain design or layout adjustments, which can be frustrating when aiming for a seamless brand experience. Review collected by and hosted on G2.com.

Relatively easy to configure with GTM

Core themes look presentable.

Interface on admin panel seems clear. Review collected by and hosted on G2.com.

Support is slow, taking multiple days & weeks to respond.

Limited themes for display. No useful support for custom css.

Issues with fonts and sizes can easily occur. Limited options within the platform & support recommends overrides within site CSS. Review collected by and hosted on G2.com.

possibility to adapt it to our needs and keep important law issues solved Review collected by and hosted on G2.com.

the price is high compare to service value Review collected by and hosted on G2.com.

Very easy to set up on the Website, a good overview. Review collected by and hosted on G2.com.

The Price is high but you get what you pay for. A serfect service! Review collected by and hosted on G2.com.

The auto scan monthly and the listed cookies with usage Review collected by and hosted on G2.com.

Not all of the cookies can be auto detected. I still had to add manually some. Review collected by and hosted on G2.com.

There is a decent number of features and possible integrations, and once you get a grip, it is also fairly easy to use, just has more features and possibilities than other CMPs I have used Review collected by and hosted on G2.com.

It is a little complex looking when first setting it up specially considering Cookiebot as its predecessor in my implementation process. Review collected by and hosted on G2.com.