69 Paragon Reviews
Overall Review Sentiment for Paragon
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Paragon makes the integration process with 3-rd party SaaS convenient and straightforward. Integrations can be implemented programmatically via API or by using graphical workflows, and particularly the graphical workflows are exceptionally easy to set up and maintain. The platform is flexible enough to make integrations tailored exactly to customers' needs. Review collected by and hosted on G2.com.
Paragon is an evolving platform with new functionalities being added along the way, so some new features require initial testing. Nevertheless, the Paragon support team is terrific and always ready to fix whatever is needed to achieve customer satisfaction. Review collected by and hosted on G2.com.
The product was super easy to integrate which helped speed up our development process. The paragon team are also very supportive and always there for any guidance. Our customers are now able to access far more integrations then they would have otherwise! Review collected by and hosted on G2.com.
There is nothing I dislike about the product or service. Our experience so far has been great. Review collected by and hosted on G2.com.
Paragon shines with its technical and customer support. The team was exceedingly knowledgeable about the product and common use cases. They spent time understanding my requirements, gave me space to explore on my own, and responded to my ad hoc questions with urgency. We made a feature request, and Paragon responded quickly with a timeline they achieved.
The product works well. The workflow builder makes building and testing new integrations easy. We shipped three integrations in a very condensed timeframe with Paragon's product and support.
They met our security requirements and made our security review simple. Review collected by and hosted on G2.com.
I want more pricing options from which to choose. Specifically, more usage-based pricing would help me know I am getting a good ROI. Review collected by and hosted on G2.com.
We are using Paragon's Salesforce integration for our app at the moment and it has been a big time saver. They even added support for sandbox environments when we requested it. Review collected by and hosted on G2.com.
It is still a fairly new product so there are occasionally bugs which are expected, but the team is quite quick to respond. I would like to see more customization options for the integration dialog box in the future. Review collected by and hosted on G2.com.
Both my engineering team and I love Paragon and its focus on developers as it builds out an amazing integrations platform. The SDK and documentation are top-notch which makes it phenomenal to work with and the team is super responsive. After having tried a ton of a number of different integration platforms as well as having built systems in-house, we've landed on Paragon and we haven't looked back. Review collected by and hosted on G2.com.
The team is still working on adding a ton of new integrations so it may not have the "thousands of integrations" that other players in the space claim to have yet, but it's only a matter of time. Review collected by and hosted on G2.com.
We have improved the quality of our integrations while lowering the total time for development needs significantly by using Paragon's service. Review collected by and hosted on G2.com.
At first, we were limited by the integrations we could do, but now we can integrate into anything using Paragon. Review collected by and hosted on G2.com.
The simplicity of the API and SDKs are great. And they're speed to release new integrations is helpful. Review collected by and hosted on G2.com.
Would like to continue to see additional endpoints supported through the existing integrations Review collected by and hosted on G2.com.
The people! Brandon and Ishmael are great and super collaborative. The ease of use and options - both scripting and UI based. Compliance and response time were great. Review collected by and hosted on G2.com.
Would love to see more integrations on the platform, faster. Some issues with API payloads etc on the on-prem version. Have more integrations with popular enterprise applications. Review collected by and hosted on G2.com.
Paragon helped us go from 0 to every popular SaaS integration out of the box for our users. The retention went up by a significant %. Review collected by and hosted on G2.com.
They are working around the clock to make it even easier to port all integrations. We can't wait for some of their upcoming app integrations & the app store! Review collected by and hosted on G2.com.
Great customer service. Very easy to integrate into the app. The team is constantly innovating on their product and making it more useful. Review collected by and hosted on G2.com.
They are a young company so certain enterprise features were not available at the beginning but they have added all the ones we require. Review collected by and hosted on G2.com.
